Publications

Publications

Filter Results: (1,954) Arrow Down
Filter Results: (1,954) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 66 of 1,954 Results →
  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

so that customers end up with the combination of price and service that works best for them." Companies, too, attempt to find the right balance between service level and... View Details
Keywords: by Julia Hanna
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

an "invisible hand" that was largely beyond the control of individual firms. Competitive theory has been advanced at Harvard Business School, shown here under construction. The scope for strategy as a way to View Details
Keywords: by Pankaj Ghemawat
  • 01 Sep 2012
  • News

Curb Your Smartphone Habit

what happens behind the scenes, such as better work processes, internal communication, collaboration, and renewed creativity that fuels innovative problem-solving. A key reason why BCG or any company would... View Details
Keywords: Deborah Blagg; smartphones; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • 27 May 2009
  • First Look

First Look: May 27, 2009

foreclosure discounts appear to be related to the threat of vandalism in low-priced neighborhoods. After aggregating to the zip-code level and controlling for regional price trends, the prices of forced... View Details
Keywords: Martha Lagace
  • 28 Nov 2016
  • Blog Post

Why We Recruit: Wayfair

merchandising, easy product discovery and attractive prices for over 7 million products from over 7,000 suppliers across five distinct brands: Wayfair.com, Joss & Main, AllModern, DwellStudio and Birch... View Details
Keywords: Consumer Products / Retail
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

the United States. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707032 Fulton County School System: Implementing the Balanced Scorecard Harvard Business School Case 107-029 Illustrates the adaptation... View Details
Keywords: Martha Lagace
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

much better. In this article, professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. Marketing... View Details
Keywords: by Sean Silverthorne
  • 24 Sep 2001
  • Research & Ideas

Five Questions for Debora L. Spar

privacy online, and their property as well. So even though the technology may change, it doesn't necessarily bring everything in society along with it. Q: Is there anything about the Internet that is different from past View Details
Keywords: by Sean Silverthorne
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

Science (forthcoming) Abstract This paper contributes large-sample evidence to an emerging discussion on open innovation and firm strategy. We ask why a startup should participate in an open standards... View Details
  • 06 Aug 2007
  • Research & Ideas

High Hills, Deep Poverty: Explaining Civil War in Nepal

likely to see a lot more deaths: a 10 percentage point increase in poverty is associated with 10 additional conflict-related deaths. Once we control for poverty, measures of caste and linguistic diversity... View Details
Keywords: by Martha Lagace
  • 30 Mar 2010
  • First Look

First Look: March 30

Authors:Felix Oberholzer-Gee and Koleman Strumpf Publication:NBER Innovation Policy & the Economy (MIT Press) 10 (2010) An abstract is unavailable at this time. Book: http://www.nber.org/books/lern09-1  ... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2010
  • What Do You Think?

What Is Customer Opinion Good For?

Jacoline Loewen pointed out that "Asking the customer's opinion is great for quality control check(s), but for creative strategy get beyond the client." Gerald Nanninga commented that "consumers are very good at explaining frustrations... View Details
Keywords: by Jim Heskett; Technology
  • 26 Jan 2016
  • First Look

January 26, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50429 forthcoming Innovation: Users, Communities, and Open Innovation Revolutionizing Innovation: Fundamentals and New... View Details
Keywords: Sean Silverthorne
  • 13 Sep 2016
  • First Look

September 13, 2016

forthcoming Organizational Behavior and Human Decision Processes Bounded Awareness: Implications for Ethical Decision Making By: Bazerman, Max, and Ovul Sezer Abstract—In many of the business scandals of the... View Details
  • 20 Dec 2010
  • Research & Ideas

New Dean Sets Five Priorities for HBS

and professors close to practice. Striking a balance between continuity and change is the challenge ahead, he noted. With that in mind, Nohria outlined the five areas for... View Details
Keywords: by Roger Thompson; Education
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

in markets around the world. They prided themselves on their sustainable fishing practices, which were not the norm for the industry. Seafood buyers traditionally bought on price. Clearwater's innovations View Details
Keywords: Sean Silverthorne
  • 01 Dec 2000
  • News

Everything Old Is New Again: The History of Technological Frontiers

Amazon.com (zealously seeking government-issued patents for e-commerce innovations) and the trio of Netscape, Oracle, and Sun (bolstering the Justice Department's case against Microsoft). Historically, Spar... View Details
Keywords: Laura Singleton; Microsoft; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 08 Dec 2008
  • Research & Ideas

Thinking Twice About Supply-Chain Layoffs

manager changes his or her hours, it can upset a delicate balance of work schedules, family commitments, and child care, which in turn can derail increasingly fragile family budgets. In a survey of Wal-Mart... View Details
Keywords: by Julia Hanna; Retail
  • 27 Jul 2010
  • First Look

First Look: July 27

participants play a significant role in the capital market participants' coverage and investment decisions in a dynamic setting. Download the paper from SSRN: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1465064 Business Model View Details
Keywords: Martha Lagace
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

when the ratio of government debt to total debt is higher; and ii) by firms with stronger balance sheets. Our theory provides a new perspective on the apparent ability of firms to exploit bond-market return... View Details
Keywords: Martha Lagace