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Publications

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  • All HBS Web  (3,708)
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    • News  (1,462)
    • Research  (1,479)
    • Events  (4)
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Show Results For

  • All HBS Web  (3,708)
    • People  (17)
    • News  (1,462)
    • Research  (1,479)
    • Events  (4)
    • Multimedia  (5)
  • Faculty Publications  (561)
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  • Web

Faculty - Creating Emerging Markets

Professor of Business Administration Research Interests : customer behavior , customer satisfaction , service management , service operations , View Details
  • 19 Mar 2014
  • Research & Ideas

A Brand Manager’s Guide to Losing Control

social media managers to monitor Twitter for complaints about their cable service and who reach out to disgruntled customers directly in real time. There's also the @ComcastCares Twitter feed, which... View Details
Keywords: by Carmen Nobel; Advertising
  • Web

Advisory Board - Entrepreneurship

Dialog Services Corporation Mr. McKown is president and co-founder of Health Dialog Services Corporation, a leader in providing evidence-based medical information View Details
  • 01 Jun 2024
  • News

Quantum Leap

heavyweights like IBM, Intel, and Google—is ultimately aiming for at least a million qubits. “Imagine if you needed hundreds of thousands or even millions of coaxial cables to support a single quantum... View Details
Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

outperform others stands in contrast to theory and evidence supporting a broader scope for organizations. The literature on related diversification at the level of the firm provides some reconciliation of... View Details
Keywords: Martha Lagace
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

relatively uniform, low customer involvement nature where it is important to move people of different backgrounds and nationalities around the world as part of their development. In contrast, high involvement products or View Details
Keywords: by Sean Silverthorne
  • Web

Loan Reduction - Entrepreneurship

Eligible ventures include product- or service-based for-profit ventures, both digital and physical. Products may include software, hardware, consumer goods, commercialized technology, etc. The program does not View Details
  • 15 Mar 2016
  • First Look

March 15, 2016

new products and businesses. The three-box framework makes leading innovation easier because it gives leaders a simple vocabulary and set of tools for managing and measuring... View Details
  • Web

Research Resources - Doctoral

libraries—are available at the center of the campus. Baker Research Services are available for data gathering and in-depth research. Research Support Baker Research View Details
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

Farmers may grow crops for local consumption despite more profitable export options. DrumNet, a Kenyan NGO that helps small farmers adopt and market export crops, conducted a randomized trial to evaluate its impact. DrumNet View Details
Keywords: Martha Lagace
  • 09 Jan 2012
  • Research & Ideas

Location, Location, Location: The Strategy of Place

as nearby supporting industries; the company's ability to seek and retrieve knowledge in this setting; and its capability to do something better than competitors. An example of... View Details
Keywords: by Dina Gerdeman
  • Web

ハーバード - Global

(NP) is the largest Buy Now, Pay Later (BNPL) fintech service in Japan and is experiencing a slowdown in growth of its core product, NP Atobarai. Launched in 2002 as non-membership service, the NP Atobarai... View Details
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

Nisan-Ronen conjecture, especially given that the classic scheduling algorithms are anonymous, and all state-of-the-art mechanisms for special cases of the problem are anonymous as well. Download the paper:... View Details
Keywords: Martha Lagace
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

itself as an opportunity to rethink our journey and decide where we wanted to go. We had great support from the Dean and the Division of Research. Under these circumstances... View Details
Keywords: by Martha Lagace; Education
  • Web

Planned Giving - Alumni

help in crafting language that reflects your wishes and makes a lasting difference at HBS. Who should an executor or an attorney representing an estate in probate contact? Please contact the Trust View Details
  • 24 Jan 2023
  • Blog Post

Dispelling Myths About HBS Through My Summer Venture in Management Program Experience

institution given some of the negative stereotypes I had heard about them. It also did not help that as a woman of color, I did not feel I had the right support system coaching me throughout my adulthood. I was constantly told to "settle... View Details
  • 04 Oct 2022
  • What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

(iStockphoto/SolStock) The COVID-19 pandemic changed the ways we worked, the ways we shopped, and the ways we interacted with others. It fostered some businesses—online selling, meeting services, and home... View Details
Keywords: by James Heskett
  • Web

Greenhill House | About

stucco and brick office building was designed in the Georgian Revival-style by McKim, Mead & White as part of the original 1920s campus plan, though construction was delayed for financial reasons until 1965, during the tenure of Dean... View Details
  • 17 Aug 2009
  • Research & Ideas

Quantifying the Economic Impact of the Internet

The fight was lost as consumers voted for free information supported by advertising over subscription services. Ironically, online advertising and the commercialization of the Web achieved important goals of... View Details
Keywords: by John Quelch; Advertising; Publishing
  • Web

Topics - HBS Working Knowledge

Industries (8) Goals and Objectives (18) Going Public (36) Goods and Commodities (7) Governance Compliance (4) Governance Controls (76) Governance (268) Governing Rules, Regulations, View Details
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