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      • May 1993
      • Case

      Patient Transfusion Services Lab of Central Blood Bank

      By: James L. Heskett
      The vice president of the Lab and Clinical Services at Central Blood Bank is faced with the challenge of convincing a hospital to use economical shared patient transfusion testing services. View Details
      Keywords: Health Care and Treatment; Quality; Service Operations; Mathematical Methods; Customer Satisfaction; Health Industry
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      Heskett, James L. "Patient Transfusion Services Lab of Central Blood Bank." Harvard Business School Case 693-091, May 1993.
      • May 1993
      • Teaching Note

      Alexander Hospital Gift Shoppe TN

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Health Industry; Health Industry
      Citation
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      Herzlinger, Regina E. "Alexander Hospital Gift Shoppe TN." Harvard Business School Teaching Note 193-118, May 1993.
      • May 1993
      • Teaching Note

      Lourdville Health Center TN

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Health Industry
      Citation
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      Herzlinger, Regina E. "Lourdville Health Center TN." Harvard Business School Teaching Note 193-120, May 1993.
      • May 1993
      • Teaching Note

      Nasus Clinic TN

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Health Industry
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      Herzlinger, Regina E. "Nasus Clinic TN." Harvard Business School Teaching Note 193-111, May 1993.
      • February 1993 (Revised March 1995)
      • Case

      Bernd Sterzel at the IVth Medizinische Klinik (A)

      By: Linda A. Hill
      After 10 years of running a small laboratory at Yale Medical School, Dr. R. Bernd Sterzel assumes leadership of a nephrology clinic in Nurnberg and Erlangen, Germany. In his ambitious efforts to transform the clinic into a leading academic research institution, he... View Details
      Keywords: Change Management; Organizational Change and Adaptation; Problems and Challenges; Cross-Cultural and Cross-Border Issues; Health Industry; Germany; Connecticut
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      Hill, Linda A. "Bernd Sterzel at the IVth Medizinische Klinik (A)." Harvard Business School Case 493-059, February 1993. (Revised March 1995.)
      • February 1993 (Revised August 1995)
      • Case

      Medicare Payment for Drugs and Medical Devices

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Business and Government Relations; Health Industry; Health Industry; Health Industry
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      Herzlinger, Regina E. "Medicare Payment for Drugs and Medical Devices." Harvard Business School Case 193-099, February 1993. (Revised August 1995.)
      • October 1992 (Revised September 1993)
      • Case

      Nopane Advertising Strategy

      By: David E. Bell
      Nopane is a proprietary drug that sells in much of the United States. It faces substantial competition. The brand manager is undertaking an experiment to determine whether ad copy should be emotional-based or rational-based. The data and associated regression results... View Details
      Keywords: Competition; Intellectual Property; Advertising; Health Care and Treatment; Brands and Branding; Product Marketing; Pharmaceutical Industry; United States
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      Bell, David E. "Nopane Advertising Strategy." Harvard Business School Case 893-005, October 1992. (Revised September 1993.)
      • 1992
      • Book

      Creating New Health Care Ventures: The Role of Management

      By: R. E. Herzlinger
      Keywords: Health Care and Treatment; Managerial Roles
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      Herzlinger, R. E. Creating New Health Care Ventures: The Role of Management. Gaithersburg, MD: Aspen Publishing, 1992.
      • September 1992 (Revised October 1992)
      • Case

      Massachusetts General Hospital: Cancer Research Center

      By: Ray A. Goldberg and Eve Stacey
      Keywords: Health Care and Treatment; Health Industry; Boston
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      Goldberg, Ray A., and Eve Stacey. "Massachusetts General Hospital: Cancer Research Center." Harvard Business School Case 593-029, September 1992. (Revised October 1992.)
      • July 1992 (Revised March 1994)
      • Teaching Note

      Beverly Hospital and North Shore Birth Center TN

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Health Industry
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      Herzlinger, Regina E. "Beverly Hospital and North Shore Birth Center TN." Harvard Business School Teaching Note 193-022, July 1992. (Revised March 1994.)
      • June 1992
      • Teaching Note

      Hospital Replacement Decision, Hospital Corp. of America: Financial Analysis, and Humana, Inc., Teaching Note

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Decision Making; Finance; Health Industry; Health Industry; United States
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      Herzlinger, Regina E. "Hospital Replacement Decision, Hospital Corp. of America: Financial Analysis, and Humana, Inc., Teaching Note." Harvard Business School Teaching Note 192-120, June 1992.
      • June 1992
      • Teaching Note

      New England Critical Care, Inc., Teaching Note

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Health Industry; New England
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      Herzlinger, Regina E. "New England Critical Care, Inc., Teaching Note." Harvard Business School Teaching Note 192-123, June 1992.
      • June 1992
      • Teaching Note

      U.S. Health Care Systems, Prospectus and Maxicare Health Plans, Inc., Teaching Note

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Health Industry; Health Industry
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      Herzlinger, Regina E. "U.S. Health Care Systems, Prospectus and Maxicare Health Plans, Inc., Teaching Note." Harvard Business School Teaching Note 192-127, June 1992.
      • June 1992
      • Teaching Note

      Visiting Nurse Service of New York, Teaching Note

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Health Industry
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      Herzlinger, Regina E. "Visiting Nurse Service of New York, Teaching Note." Harvard Business School Teaching Note 192-133, June 1992.
      • May 1992
      • Teaching Note

      Hospital Corp. of America and McLean Hospital, Teaching Note

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Health Industry
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      Herzlinger, Regina E. "Hospital Corp. of America and McLean Hospital, Teaching Note." Harvard Business School Teaching Note 192-119, May 1992.
      • April 1992 (Revised June 1993)
      • Case

      American Nursing Services, Inc.

      By: Leonard A. Schlesinger and Roger H. Hallowell
      P.K. Scherle, R.N., founder, president, and owner, struggles with her successful business and focuses on either growth or enhanced profitability. View Details
      Keywords: Growth Management; Business Growth and Maturation; Service Delivery; Entrepreneurship; Health Care and Treatment; Growth and Development Strategy; Health Industry
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      Schlesinger, Leonard A., and Roger H. Hallowell. "American Nursing Services, Inc." Harvard Business School Case 692-102, April 1992. (Revised June 1993.)
      • December 1991
      • Teaching Note

      Managing Health Care at Ford Motor Co., Teaching Note

      By: George C. Lodge
      Citation
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      Lodge, George C. "Managing Health Care at Ford Motor Co., Teaching Note." Harvard Business School Teaching Note 792-051, December 1991.
      • October 1991 (Revised November 1992)
      • Case

      Managing Health Care at Ford Motor Co.

      By: George C. Lodge and Malcolm S. Salter
      Keywords: Health Care and Treatment; Health Industry; Health Industry; United States
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      Lodge, George C., and Malcolm S. Salter. "Managing Health Care at Ford Motor Co." Harvard Business School Case 792-015, October 1991. (Revised November 1992.)
      • October 1991 (Revised August 2000)
      • Case

      Becton Dickinson & Company: VACUTAINER Systems Division (Condensed)

      By: V. Kasturi Rangan and Frank V. Cespedes
      Becton Dickinson, a phenomenally successful company with an 80% market share in the blood collection needles and syringes market faces a change in the customer buying environment (cost containment pressures at hospitals). This forces a reevaluation of the company's... View Details
      Keywords: Business Divisions; Customer Satisfaction; Demand and Consumers; Market Participation; Distribution Channels; Success; Corporate Strategy; Value Creation; Health Industry
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      Rangan, V. Kasturi, and Frank V. Cespedes. "Becton Dickinson & Company: VACUTAINER Systems Division (Condensed)." Harvard Business School Case 592-037, October 1991. (Revised August 2000.)
      • September 1991 (Revised August 1994)
      • Background Note

      Note on Pharmaceutical Industry Regulation

      By: Willis M. Emmons III
      Traces the evolution of U.S. regulatory policy towards the pharmaceutical industry over the course of the twentieth century. A major theme is the steady shift away from a policy of 'let the buyer beware' to the creation of a complex and time-consuming review process,... View Details
      Keywords: Safety; Industry Growth; Marketing; Research and Development; Health Testing and Trials; Economics; Pharmaceutical Industry; United States
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      Emmons, Willis M., III. "Note on Pharmaceutical Industry Regulation." Harvard Business School Background Note 792-002, September 1991. (Revised August 1994.)
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