company culture - Publications - Faculty & Research

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

that had left the company in a compromised state. Over the next six years, Cote worked to turn Honeywell around through implementing a series of improvements in the company’s operating systems, forming a single View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

July 2012
Case

Johannes Linden: Managing the Global Executive Committee

By: Linda A. Hill and Mark Rennella

Johannes Linden is the Director of the Washer and Dryer division of Fluss, a large Swiss appliance manufacturer. Soon after the company completes its revenue projections and bonus targets for the upcoming year, Linden shares some good news with his leadership team, the... View Details

Keywords: Leadership Style; Groups and Teams; Organizational Culture; Management Style; Motivation and Incentives; Power and Influence; Multinational Firms and Management; Manufacturing Industry; Consumer Products Industry; Switzerland

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13 Sep 2010
Research & Ideas

The Consumer Appeal of Underdog Branding

real-world challenges and anxieties faced by increasing numbers of Americans.” As HBS professor Anat Keinan explains, "Today, underdog brand biographies are being used by both large and small companies and across categories,... View Details

Keywords: by Martha Lagace

January 2024
Supplement

Buurtzorg

By: Ethan Bernstein and Tatiana Sandino

As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details

Keywords: Organizational Design; Management Style; Business Model; Knowledge Dissemination; Learning; Organizational Culture; Health Industry; Netherlands

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01 Dec 2009
News

One Man Crime Wave

their circumstances. In MacDonald’s world, business — with its repetitive soullessness, automation, ceaseless drive for profit, and backstabbing corporate culture — contributes to the angst that drives these men to self-destruction. The... View Details

Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information

08 Mar 2022
Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

experience for me. In college I studied computer science, and those classes usually don’t have much participation—just a lecture and individual exercises to complete. All of my previous schooling was in Israel, so I was used to a learning View Details

04 Nov 2013
Research & Ideas

The Real Cost of Bribery

payment, how it was detected, and the way the firm responded to the bribe after it was uncovered. To test the hypothesis, Serafeim evaluated data from the forensic services practice of PricewaterhouseCoopers, which provides global consulting services to View Details

Keywords: by Carmen Nobel

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

Back in the early 1990s, managers of U.S. companies were justifiably proud of the well-oiled machines they'd made of their supply chains. Over the previous fifteen to twenty years, they'd wrung costs from the mechanisms and processes by... View Details

Keywords: by David Stauffer

23 Jul 2007
Research & Ideas

HBS Cases: How Wikipedia Works (or Doesn’t)

lead to an HBS case study, written with professor Karim R. Lakhani, on how Wikipedia governs itself and faces controversial challenges. The elbows are sharp on Wikipedia. It's not cuddly.—Andy McAfee The case offers students a chance to understand issues such as how... View Details

Keywords: by Sean Silverthorne; Publishing

15 Jul 2008
First Look

First Look: July 15, 2008

open up within them, giving companies a powerful mechanism for arbitrage across national financial markets. Managing these internal markets to build an advantage requires that CFOs must balance new financial opportunities with the... View Details

Keywords: Martha Lagace

26 Jan 2024
Blog Post

Career Advice from the Guests of the HBS Climate Rising Podcast

be impacted by the effects of climate change, so it is critical to have people in many areas who want to find solutions and drive forward the climate agenda. Every role will need to take climate action and every organization will need intelligent people to bring fresh... View Details

Web

Sexual Harassment - Race, Gender & Equity

13% “I was sexually assaulted by my client and my company stood by me. I had to take time off for that but not because of anything that happened within my company. I came back to work after 4 months and moved out of sales and into HR. The... View Details

Web

John H. McArthur | About

of backgrounds and disciplines and adding more women and minorities. “As a result of John’s leadership in this area, Harvard Business School today is an institution of far greater intellectual, social, and cultural diversity,” said... View Details

04 Oct 2018
Research & Ideas

Diversity Boosts Profits in Venture Capital Firms

Gompers says. A second possibility is that women might be more willing to invest in companies headed by women, seeing opportunities other funds might miss. A third explanation is that gender diversity generates alternative perspectives... View Details

Keywords: by Michael Blanding; Banking; Financial Services

Blog

Celebrating 100 Years of the HBS Case Method

emphasis shifted from facts and theories to practical situations and outcomes. This shift was part of a larger cultural movement toward instrumentalism and pragmatism that engaged philosophers such as John Dewey. Law students could... View Details

07 Apr 2015
First Look

First Look: April 7

Connections In 2011, DaVita HealthCare Partners (DaVita), a Fortune 500 healthcare services company specializing in kidney dialysis services, and the Denver Public Schools (DPS), the largest school district in Colorado, forged a plan to... View Details

Keywords: Sean Silverthorne

November 2017
Teaching Note

Amazon.com, 2016

By: John R. Wells and Gabriel Ellsworth

Teaching Note for HBS No. 716-402. On January 28, 2016, Amazon announced record 2015 operating profits of $2.2 billion on $107 billion of sales, and the markets responded with cautious optimism. For years, founder and CEO Jeffrey Bezos had prioritized growth and... View Details

Keywords: Strategic Analysis; Retail; E-commerce; Amazon; Amazon.com; AmazonFresh; Jeff Bezos; Cloud Computing; Marketplaces; Streaming; E-reader Market; Digital Media; Mobile App; Online Retail; Shipping; Database; Tablet; Kindle; Kindle Fire; Smartphone; Delivery; Market Platforms; Two-Sided Platforms; Competition; Internet; Corporate Strategy; Online Advertising; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Profit; Revenue; Global Strategy; Multinational Firms and Management; Taxation; Business History; Human Resources; Resignation and Termination; Books; Human Capital; Working Conditions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Industry Growth; Industry Structures; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Supply Chain; Supply Chain Management; Organizational Culture; Public Ownership; Work-Life Balance; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competitive Strategy; Diversification; Expansion; Integration; Horizontal Integration; Vertical Integration; Hardware; Information Technology; Mobile Technology; Online Technology; Technology Networks; Technology Platform; Web; Web Sites; Price; Software; Marketing; Marketing Strategy; Working Capital; Customer Focus and Relationships; Customer Value and Value Chain; Retail Industry; Advertising Industry; Distribution Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Manufacturing Industry; Motion Pictures and Video Industry; Music Industry; Publishing Industry; Shipping Industry; Technology Industry; Video Game Industry; Web Services Industry; United States; Washington (state, US); Seattle

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10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

considerably more on strategy and less on operations management. A greater focus on innovation, collaboration and strategy will help guide your company on how and when to pivot. Generate insights about where to pivot In addition to... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

01 Nov 2010
Research & Ideas

How IT Shapes Top-Down and Bottom-Up Decision Making

What determines whether decisions happen on the bottom, middle, or top rung of the corporate ladder? New research offers a surprising conclusion: The answer often lies in the technology that a company uses. Information-based systems, such... View Details

Keywords: by Carmen Nobel

July – August 2011
Article

What Factors Drive Analyst Forecasts?

By: Boris Groysberg, Paul Healy, Nitin Nohria and George Serafeim

A firm's competitive environment, its strategic choices, and its internal capabilities are considered important determinants of its future performance. Yet there is little evidence on whether analysts' forecasts of firm performance actually reflect any of these factors... View Details