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  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

having to shift around old inventory, and finance would be able to free up capital that had been tied up in inventory. Mattel Canada used collective conversations so effectively that it transformed its division from Mattel's least... View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 04 Sep 2001
  • Lessons from the Classroom

Getting Back on Course

possibilities." Though developed as a program for Harvard alumnae, Charting Your Course could become a model for similar programs offered to interested women elsewhere. Data collected from women in the reunion classes of 1981, 1986,... View Details
Keywords: by Martha Lagace
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

lecturer at HBS specializing in corporate reporting, and Krzus, a public policy and external affairs partner with Grant Thornton LLP. They recently authored One Report: Integrated Reporting for a Sustainable Strategy. "This new path isn't easy," they continue. "We are... View Details
Keywords: by Martha Lagace
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

the privilege of collecting loyalty card customer data. As former Tesco CEO Sir Terry Leahy put it in his recent book referring to the 1 percent loyalty discount: "It was a thank you, pure and simple." Can such small rewards... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 23 Aug 2004
  • Research & Ideas

Strategy for Small Fish

enormous collective negotiating power with respect to keystones. The same mobility that allows them to escape devastating technological transitions allows them to potentially "leave" a keystone that is trying to extract too much... View Details
Keywords: by Marco Iansiti & Roy Levien
  • 07 Aug 2000
  • Research & Ideas

The Business of Biotech

more quickly," remarks Mara Aspinall (MBA '87), president of Genzyme Emerging Technologies at Genzyme Corporation. "But I think in the post-genome era, the process will become much more efficient. With the data we're collecting... View Details
Keywords: by Julia Hanna; Biotechnology; Health; Technology
  • 23 Apr 2019
  • First Look

New Research and Ideas, April 23, 2019

minutes or increase wait times to five minutes in the six newly launched cities. The decision is complicated by the fact that Uber’s data science team normally places a five-week moratorium on changes to any new product, to allow robust data to be View Details
Keywords: Dina Gerdeman
  • 11 Jan 2016
  • Research & Ideas

Is Group Loyalty a Force for Good or Evil?

were actually collected by the researchers. Each had an identification number embedded in the puzzle that could be used to identify the participant and whether they were telling the truth about the number they’d completed. Finally, before... View Details
Keywords: by Michael Blanding
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

Platform, a cloud-based infrastructure that supports the secure collection of information related to health and lifestyle, allowing hospitals and care providers to integrate and analyze data. Most health care providers do not have a... View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 31 Jul 2006
  • Research & Ideas

When Not to Trust Your Gut

recall when someone else was faced with a similar situation or to collect data on what you should rationally expect. In addition, ask yourself this simple question: If someone I cared about asked me for my opinion in a negotiation such as... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
  • 14 Jan 2002
  • Research & Ideas

Countries on the Cusp: The Power of Nationalism

always been the case. Q: Belarus, for example? A: The idea in Russia is sometimes that Belarus wants a handout, an economic bailout; and Russia is not sure that it should be expending resources to maintain influence in countries like Belarus. So there's been a real... View Details
Keywords: by Martha Lagace
  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

Online Reviews at TripAdvisor in the HBS case collection at hbr.org. I’m Brian Kenny and you’ve been listening to Cold Call, the official podcast of Harvard Business School. Related Article The Yelp Factor: Are Consumer Reviews Good for... View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 21 Nov 2006
  • First Look

First Look: November 21, 2006

  Working PapersThe Performance of Reverse Leveraged Buyouts Authors:Jerry Cao and Josh Lerner Abstract Reverse leveraged buyouts (RLBOs) have received increased public scrutiny but attracted little systematic study. We collect a... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2017
  • Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

example, he argues, fashion industry competitors could agree among themselves to collectively manage resources to reduce the water pollution caused by their manufacturing processes.  The beef industry could agree to collaborate on... View Details
Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

earlier, Freed-Finnegan and Wall had founded Index after observing the technological advantages that Amazon and other online retailers had over brick-and-mortar retailers. Index’s first product was a customer database tool that allowed brick-and-mortar retailers to... View Details
Keywords: Dina Gerdeman
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

consistent assessment, this article provides a framework to rigorously evaluate the effectiveness of compliance programs. I present empirical models that use data collected from compliance initiatives—including whistleblower hotlines,... View Details
Keywords: Dina Gerdeman
  • 17 May 2016
  • First Look

May 17, 2016

industries and geographies, this collection provides students with an appreciation for the importance of consumer empowerment and consumer behavior in shaping both health and corporate outcomes. Publisher's link: View Details
Keywords: Sean Silverthorne
  • 08 May 2013
  • Research & Ideas

A Company’s Evolving View of Gender Equity

write. Using the keyword "work" plus either "women" or "gender," the researchers collected and analyzed several hundred media articles between 1991 and 2009. (Articles mentioning BigAC were eliminated to... View Details
Keywords: by Martha Lagace; Accounting
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

the effects of ethnic ties on the aggregate volume of trade or the effects of ethnic ties on foreign direct investment (FDI) at the country level. In this paper, we add to the large and important collection of literature on the subject by... View Details
Keywords: Sean Silverthorne
  • 31 Oct 2004
  • Research & Ideas

Bypass Marketing: Are Docs Influenced?

drugs? How frequently do physicians prescribe advertised drugs when other drugs or treatments may be equally effective? We surveyed a national probability sample of 643 physicians practicing in a wide variety of specialties. Data were View Details
Keywords: by Manda Salls
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