Working Group - Publications - Faculty & Research

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

Knitting together a workforce with diverse backgrounds, cultures, and other demographic differences is challenging even for experienced managers, who must socialize those employees into the organization and also help them form new work... View Details

Keywords: by Julia Hanna

Blog

Eight Steps to Board Success for Female Executives

types of companies might be adjacent to that and would benefit from your expertise. Identify the kind of company you want to work with—large, small, public, privately held, early stage, mature, and so on. Think about what matters most to... View Details

17 Sep 2012
Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

practical implications of these findings. For example, should managers save certain tasks for days when skies are gray? “A field study gives you the reality of the phenomenon. A lab study answers the question, why is this happening?” The View Details

Keywords: by Carmen Nobel

Web

Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective - Recruiting

targeted groups of students. See all clubs Recruiting Contacts Work with a member of our office, focusing on your industry or location, to create a personalized hiring strategy. See all contacts View Details

17 Jul 2007
First Look

First Look: July 17, 2007

Working PapersPlatform Envelopment Authors:Thomas Eisenmann, Geoffrey Parker, and Marshall Van Alstyne Abstract Due to network effects and switching costs, platform providers often become entrenched. To dislodge them, entrants generally... View Details

Keywords: Martha Lagace

September 2020
Case

Enabling Teamwork at the Cleveland Clinic

By: Amy C. Edmondson and Michaela J. Kerrissey

This case examines efforts to foster teamwork within and across work units in the Cleveland Clinic, a large, distributed healthcare delivery organization. With a long history of valuing teamwork since its founding in 1921, the Clinic had taken dramatic steps to further... View Details

Keywords: Teamwork; Teaming; Health Care; Health Care and Treatment; Groups and Teams; Health Industry; United States

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09 Mar 2023
Blog Post

Where Will You Be in 30 Years: Behind the Scenes of the 5 Big Life Decisions Documentary

personal losses, divorces, health challenges, lost jobs, failures, and criticisms endured over the years. Baroness Dido Harding (MBA 1992) offers a notable example. Throughout her career she faced intense criticism because of a cyberattack on her company TalkTalk and... View Details

Program

Public Education Leadership Project

your schools Build high-performance leadership teams that continue to learn and grow Adapt successful practices from other school systems to the needs of your district Expand your personal and professional network Extend your network by living and View Details

20 Nov 2006
Research & Ideas

Open Source Science: A New Model for Innovation

In a perfect world, scientists share problems and work together on solutions for the good of society. In the real world, however, that's usually not the case. The main obstacles: competition for publication and intellectual property... View Details

Keywords: by Martha Lagace

01 Apr 2013
Research & Ideas

First Minutes are Critical in New-Employee Orientation

the new workplace. There's a lecture about the firm's history and another about standard operating procedures. There's a packet of information from human resources, emblazoned with the firm's logo, and maybe a coffee mug to match. The underlying message: Welcome. You... View Details

Keywords: by Carmen Nobel; Web Services; Service; Telecommunications

09 Jun 2022
HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

In 2021, US Foods faced a problem that has become all too familiar: As thousands of Americans re-evaluated their work lives in the middle of the pandemic, the company—one of the largest food service distributors in the United... View Details

Keywords: by Pamela Reynolds

21 Jun 2022
HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

work becomes a fixture in business. The winner is anyone’s guess, says HBS Professor David Yoffie, who co-wrote the case. “It is a dramatic story,” says Yoffie, the Max and Doris Starr Professor of International Business and... View Details

Keywords: by Lane Lambert; Information Technology; Technology

May 2024 (Revised April 2025)
Case

Leading Culture Change at Microsoft Western Europe

By: Amy C. Edmondson and Cat Huang

In 2023, Cindy Rose, President of Microsoft Western Europe, faced a critical decision. Rose grappled with the potential impact of widespread layoffs on psychological safety and the cultural transformation she had championed since her arrival. When Rose had first joined... View Details

Keywords: Leadership; Organizational Culture; Transformation; Collaborative Innovation and Invention; Job Cuts and Outsourcing; Problems and Challenges; Motivation and Incentives; Groups and Teams; Business or Company Management; Technology Industry; Europe

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Winners & Runners-Up | New Venture Competition

delivery trucks (think FedEx/UPS) with a platform that enables anyone to deliver packages in their own car. CozyKin Jeremy Au (MBA 2018, Section C) Business Track Runner-Up For working parents seeking infant childcare, CozyKin pairs... View Details

Web

Your Alumni Community - Alumni

are small groups of HBS alumnae who get together monthly to discuss a myriad of issues. Circles are designed to foster genuine relationships between alumnae, and give women the opportunity to learn from, support and inspire one another –... View Details

Web

Virtual Job Search Teams - Alumni

cover in each session: Session 1: Introductions, Share Career & Life Criteria, and Your Marketing Plan Session 2: Positioning Statement & Branding Session 3: Informational Conversations & Energizing Your Networks Session 4: Troubleshooting & Next Steps Duration: View Details

Web

Terms of Use - Alumni

Notes Class Notes, in print and online, is a social forum for HBS alumni to share personal and professional news, reflections, non-political commentary, and photographs through the work of volunteer Class and Section Secretaries as a way... View Details

03 Jul 2012
First Look

First Look: July 3

Organizations. Emerald Group Publishing Limited, 2011 Abstract Social enterprise organizations (SEOs) arise from entrepreneurial activities with the aim to achieve social goals. SEOs have been identified as alternative and/or... View Details

Keywords: Sean Silverthorne

03 Nov 2009
First Look

First Look: Nov. 3

Working PapersContracting in the Self-reporting Economy (revised) Authors:Romana L. Autrey and Richard Sansing Abstract This paper examines the effect of accounting on the use of intellectual property. We analyze the licensing of... View Details