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  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

customer-company interactions, even in business-to-business industries, to be as fast and intuitive as tapping out a text or playing a video game. Not only must a company offer high-quality products or services, but the way they deliver... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • November–December 2013
  • Article

The Dynamic Effects of Bundling as a Product Strategy

By: Timothy Derdenger and Vineet Kumar
Several key questions in bundling have not been empirically examined: Is mixed bundling more effective than pure bundling or pure components? Does correlation in consumer valuations make bundling more or less effective? Does bundling serve as a complement or substitute... View Details
Keywords: Product Strategy; Bundling; Complementary Goods; Marketing; Strategy; Video Game Industry
Related
  • 10 Feb 2015
  • First Look

First Look: February 10

  Publications February 2015 RAND Journal of Economics Performance Responses to Competition Across Skill-Levels in Rank Order Tournaments: Field Evidence and Implications for Tournament Design By: Boudreau, Kevin J., Karim R. Lakhani, and Michael E. Menietti... View Details
Keywords: Sean Silverthorne
  • April 2006 (Revised October 2006)
  • Case

Best Buy Co., Inc.: Customer-Centricity

By: Rajiv Lal, Carin-Isabel Knoop and Irina Tarsis
With FY2005 sales of $27.3 billion, Richfield, Minn.-based Best Buy Co., Inc. was the leading retailer of consumer electronics, home-office products, and related services in North America. Its operations included the distinct store formats Best Buy, Future Shop in... View Details
Keywords: Customer Focus and Relationships; Service Operations; Business Earnings; Financial Crisis; Failure; Business Model; Leadership; Segmentation; Value Creation; Electronics Industry; United States; Canada; Mongolia
Related

    Strategic Brew: A Market Simulation

    Strategic Brew simulates real life challenges facing the strategist. It allows users to experience and internalize the process of strategy formulation, execution, and communication in a simulated context and to see how these processes interplay with other... View Details
    • 22 May 2019
    • Blog Post

    What is FIELD Global Immersion?

    meet in person with their GP and local consumers. To maximize the experience, students are asked to travel to a city and country in which they have no significant prior work, travel or life experience. See members of the Class of 2020 find out where they’re going on... View Details
    • 15 May 2024
    • Research & Ideas

    A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better

    incentives may motivate drivers to take a second look at automation features and tolerate their discomfort around driving in an “inferior” vehicle, the authors suggest. 3.Educate consumers—effectively. Educational videos about people’s... View Details
    Keywords: by Rachel Layne; Transportation; Auto
    • 20 May 2014
    • First Look

    First Look: May 20

    514-048 YouTube for Brands This case examines the changes employed by YouTube to make the massively popular site more attractive to brands. Building from its base of amateur, user-generated content, YouTube had turned to experimenting with professionally made content... View Details
    Keywords: Sean Silverthorne
    • Web

    Recent Alumni Regional Events - Alumni

    2010-2025 Thursday, June 19 | London, UK Find the full HBS in London photo library here! Check out video highlights! HBS in SF: MBA Classes 2015-2024 Thursday, February 27 | San Francisco, CA Find the full HBS in SF photo library here!... View Details
    • September 2024
    • Supplement

    National Public Broadcasting (B)

    By: Richard S. Ruback and Royce Yudkoff
    Pre-abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.
    Abstract: This (B) case supplement is designed for use by faculty only to support classroom instruction in conjunction with... View Details
    Keywords: Financial Strategy; Financial Management; Media; Ownership; Strategy; Advertising; Decision Choices and Conditions; Entrepreneurship; Financing and Loans; Mergers and Acquisitions; Private Equity; Journalism and News Industry; Media and Broadcasting Industry; United States
    Related
    • Article

    Behavioral and Neural Representations en route to Intuitive Action Understanding

    By: Leyla Tarhan, Julian De Freitas and Talia Konkle
    When we observe another person’s actions, we process many kinds of information—from how their body moves to the intention behind their movements. What kinds of information underlie our intuitive understanding about how similar actions are to each other? To address this... View Details
    Keywords: Action Perception; Intuitive Similarity; Multi-arrangement; fMRI; Representational Similarity Analysis; Behavior; Perception
    Related
    • 18 Feb 2017
    • News

    We are in a deglobalization period: Business historian Geoffrey G. Jones

    • Web

    U.S. Competitiveness

    three years. More from “A Recovery Squandered” 68% of alumni believe that democracy in America is at risk. More from “A Recovery Squandered” Featured Videos 14 Sep 2017 Video Webinar: Why Competition in the... View Details
    • 22 Mar 2011
    • Working Paper Summaries

    Platform Competition under Asymmetric Information

    Keywords: by Hanna Halaburda & Yaron Yehezkel; Technology
    • January 2025
    • Supplement

    The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation (B)

    By: Tsedal Neeley, Levi Stroud, Ruth Page and Dave Habeeb
    Pre-abstract: This multimedia case should be assigned to students in advance of class. Instructors should consider the timing of making the (B) Case videos available to students, as they may reveal key case details.

    Abstract: Florian Hillen, co-founder... View Details
    Keywords: Diagnostics; Organization Design; Change Management; Disruption; Transformation; Health Care and Treatment; AI and Machine Learning; Technology Adoption; Technological Innovation; Management Style; Organizational Culture; Success; Technology Industry; Health Industry; United States
    Related
    • January 2025
    • Case

    The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation (A)

    By: Tsedal Neeley, Levi Stroud, Ruth Page and Dave Habeeb
    Pre-abstract: This multimedia case should be assigned to students in advance of class. Instructors should consider the timing of making the (B) Case videos available to students, as they may reveal key case details.

    Abstract: Florian Hillen, co-founder... View Details
    Keywords: Diagnostics; Organization Design; Change Management; Disruption; Transformation; Health Care and Treatment; AI and Machine Learning; Technology Adoption; Technological Innovation; Management Style; Organizational Culture; Success; Technology Industry; Health Industry; United States
    Related
    • Web

    2023 Reunion Presentations - Alumni

    circumstances may be, and getting there is an art and a science. In this session, Professor Brooks will discuss his latest research on happiness, dispel the myths about finding unrealistic perfect bliss, and share ways to improve your life right now by making finding... View Details

      Youngme Moon

      Youngme Moon is the Donald K. David Professor of Business at Harvard Business School. Professor Moon's research sits at the intersection of brand strategy and culture, with a particular focus on the emergent AI economy. She is the author of the bestselling book, View Details

      Keywords: home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games
      • Web

      Accelerating Solutions - Business & Environment

      finance to supply chain, and from CEOs to CFOs, climate has become a business imperative that extends across sectors and disciplines. HBS professors share the latest insights. Highlights Video Full Panel View Details
      • 08 Aug 2022
      • HBS Case

      Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

      user-generated videos, cover dances, and remixes. Video: BTS teamed with American singer Halsey for their 2019 single "Boy with Luv." The song's video was viewed 75 million times on YouTube within 24 hours of its release. The ARMY flooded... View Details
      Keywords: by Shalene Gupta; Media & Broadcasting; Music