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  • 25 Feb 2020
  • News

Why Layoffs are a Losing Strategy

their stakeholders, whether it’s their employees, their shareholders, their customers, or society,” Sucher observes. These companies want to be trusted, an idea that is the center of Sucher’s current research and an upcoming book. “We live in a time when products and... View Details
Keywords: April White; Telecommunications; Information
  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

contract relationship reverted to its previous state within about two years. “At the most global level, we’re trying to understand the contracting relationship between two companies,” explains Perez Cavazos. “The underlying element you need for those relationships to... View Details
Keywords: by Kristen Senz; Service; Construction
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

Editor's note: As traditional hierarchical organizations flatten, new ways of thinking about internal communications must be developed—news no longer flows just from top to bottom. In Talk, Inc.: How Trusted Leaders Use Conversation to... View Details
Keywords: Re: Boris Groysberg
  • Web

HBS - Financials | Consolidated Balance Sheet

Invested Funds Endowment 4,915 3,799 3,675 Endowment Interests in Trusts Held by Others 211 167 169 Endowment Pledges 137 119 138 Undistributed General Investment Income 2 7 3 Current Use Investments 70 63 75 Current Use Pledges 104 122... View Details
  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

get to the top, quality people keep you there." Other respondents helped develop a kind of construct for NSM, one encompassing a number of other management behaviors. For example, Gerald Nanninga couched his support in these terms: "This is not just about... View Details
Keywords: by James Heskett
  • Portrait Project

Irem Metin

brace off was the happiest day of my life. My most valued keepsake today, my brace sits on my shelf at home, next to my books. It reminds me to accept my imperfections and share my story to build trusting relationships. View Details
  • Web

Rhea Acharya | MBA

Interaction, Sustainability, Privacy, Security & Trust Formative experience at the intersection of technology and business: The summer before my junior year, I joined the team of 7 at J.P. Morgan's new sustainable investing growth fund,... View Details
  • 01 Mar 2025
  • News

Open Canvas

People told Dinesh Vazirani (MBA 1994) he was crazy. In 2000, he and his wife, Minal, cofounded Saffronart, an online auction house focused primarily on Indian art. With internet penetration in India low at the time, Vazirani traveled the world to conduct physical... View Details
Keywords: Julia Hanna
  • 20 Nov 2017
  • News

Finding Common Ground

Building trust is crucial to the relationships fostered by CollaborateUp, the consulting firm founded by Richard Crespin (GMP 4, 1999), yet sometimes it’s tough. When he recently took some skeptical conservationists to a meeting at... View Details
  • September 2019
  • Exercise

Difficult Conversations (A)

By: Shikhar Ghosh and Shweta Bagai
The exercises can be used as a follow-up to the Yesware (A) case (#816-039), or in conjunction with any case that involves replacing a founding team member (and/or providing feedback to a top executive). This is a role-playing exercise, and has been carried out in the... View Details
Keywords: Firing; Feedback; Founders; Culture; Values; Neuroscience; Business Startups; Organizational Culture; Resignation and Termination; Communication; Emotions; Trust; Human Resources; Entrepreneurship
Related
  • November 2008 (Revised January 2011)
  • Exercise

Breaking Through Action Plan

By: David A. Thomas and Karen J. Watai
The "Breaking Through Action Plan" is a developmental tool based on the book, Breaking Through: The Making of Minority Executives in Corporate America by David A. Thomas and John J. Gabarro. The Action Plan was originally designed as part of a facilitated session but... View Details
Keywords: Competency and Skills; Management Analysis, Tools, and Techniques; Personal Development and Career; Relationships; Power and Influence; Trust
Related
  • 05 May 2003
  • Research & Ideas

Greed, Fear, and The System Hinder Corporate Reform

"And what's happened in recent years, I think, really violates that social and moral contract. ... Our society really depends, at some level, on having trust in the system, having trust in the... View Details
Keywords: by Martha Lagace
  • February 2006 (Revised March 2006)
  • Case

Negotiating on Thin Ice: The 2004-2005 NHL Dispute (A)

By: Deepak Malhotra and Maly Hout
On September 15, 2004, the existing collective bargaining agreement (CBA) between the National Hockey League (NHL) and the National Hockey League Players' Association (NHLPA) expired. Because the two sides had failed to negotiate a new CBA by that date, NHL... View Details
Keywords: Negotiation Tactics; Negotiation Participants; Trust; Sports; Compensation and Benefits; Sports Industry; United States
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  • 01 Mar 2012
  • News

Going Up

Ratan Tata (AMP 71, 1975) gets an up-close look at a model of the Tata Hall Executive Education building. Funded by the Tata Trusts and Companies, the building will be completed in December 2013. Tata, chairman of Tata Sons Ltd., came to... View Details
Keywords: Construction of Buildings; Construction; Colleges, Universities, and Professional Schools; Educational Services
  • Portrait Project

Scott St. Germain

customers. For my friends and family, I will serve as an example by being a role model, a trusted friend, and a compassionate father and husband. When my children are asked, "So, what does your father do?", I hope that they will... View Details
  • 01 Feb 2000
  • News

Filling a Vacuum

Silicon Valley companies before his accession to his current post. Slayton sees himself as an "implementer" of other people's good ideas; his value, he believes, lies in his drive to make things happen, willingness to make decisions when information is limited, and... View Details

    Howard B. Keck

    profits of $200 million in 1979. Equally notable, however, was Keck’s work with the W. M. Keck Foundation, which was a huge supporter of science and technology. Under Keck’s leadership, the Foundation’s charitable trust grew from $250... View Details
    Keywords: Utilities & Energy
    • Web

    From Classroom to Workplace: Theory to Practice | Baker Library

    College Archives, Schlesinger Library, Radcliffe Institute, Harvard University. TC 172-4-30 Harvard Radcliffe Program in Business Administration alumna Sarah Knipp, Admin Assistant to Vice-President, Corporate Trust - Transfer Department,... View Details
    • Web

    Special Collections & Archives | Baker Library

    development of instant photography, trusted advisor to Polaroid founder Edwin Land, and liaison to iconic landscape photographer Ansel Adams. From Inquiry to Action: Harvard Business School & the Case Method Since the 1920s, HBS has been... View Details
    • 15 Dec 2015
    • News

    Jacek Makowski (MBA 1960)

    as 1792, when the country lost its independence, there was a dearth of business acumen in Poland. That history makes the growth of Polish businesses since the fall of Communism nothing short of amazing.” Makowski’s recent gift adds a charitable remainder View Details