Technology Platform - Publications - Faculty & Research

March 2021 (Revised February 2025)
Teaching Note

Afterpay U.S.: The Omnichannel Dilemma

By: Antonio Moreno and Anibha Singh

Teaching Note for HBS Case No. 519-086. In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online... View Details

Citation

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01 Dec 2006
News

Faculty Books

dynamics and strategies used by firms that recognize the transformative power of these “invisible engines.” Shorter discussions of Internet-based software platforms offer glimpses into a future in which the way we buy, pay, watch, listen,... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

14 Oct 2002
Research & Ideas

The Widening Rift Between Corporations and Society

range of adaptation, however. As markets and technologies undergo historic change, so too must the current model of capitalism. Each new episode of capitalism emerges from the complex interplay of three forces: (1) New human yearnings... View Details

Keywords: by Martha Lagace

05 Dec 2022
Blog Post

2022 Climate Symposium: Tackling Climate Together

chemical recycling technology that is able to remove contamination and reproduce virgin plastic qualities. Earthbond: Digital platform that combines traditional group guarantees with carbon accounting and... View Details

06 Dec 2021
News

Case Study: Let’s Dance

markets and coordinate the expansions there. Based on my own experience, nothing beats spending in-person time in the new markets. —Matias Recchia (MBA 2007) is the founder and CEO of Unlock, a real estate technology View Details

Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

25 Aug 2022
News

Full Stream Ahead

play out, the current wave of technologies will be subsumed by the next—just as Blockbuster was eaten by at-home DVDs, which were in turn devoured by on-demand video, Soares says. Platforms that license... View Details

Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

01 Mar 2012
News

School’s Financial Picture Brighter than Expected

million to $132 million. Although Harvard Business Publishing experienced planned increases for expenses to boost its technology platform and expand its sales organization, revenue grew by $17 million to... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

16 Jan 2025
Blog Post

Alumni Career Journey: Sophie Levin (MS/MBA 2022) - How Risk Can Be the Key to a Sustainable Future

hired in your current position? I’m currently the General Manager of Newlab’s flagship location in Brooklyn, New York. Newlab is a venture platform that helps early-stage critical tech startups grow by providing access to community,... View Details

14 Nov 2006
First Look

First Look: November 14, 2006

rules for implementing the new technologies. First, it is necessary to create a receptive culture in order to prepare the way for new practices. Second, a common platform must be created to allow for a collaboration infrastructure. Third,... View Details

Keywords: Sean Silverthorne

01 Jun 2020
News

Homeschooled

Image by John Ritter About a month before schools began to close in the United States in response to the pandemic, Sal Khan (MBA 2003) (pictured above, right), founder and CEO of the online learning platform Khan Academy, began to see... View Details

Keywords: Jennifer Gillespie; online learning; Educational Services

Web

Bringing the Next Pandemic Vaccine to Your Doorstep with MIMIX - Blog: Health Supplement

has adapted and innovated our business model. COVID-19 showed us that to be prepared for the next global pandemic, we need to make a fundamental paradigm shift in the method of vaccine delivery in two major ways, administration of and access to vaccines. Vaxess has... View Details

06 Dec 2021
News

What's the Word?

She·sesh·un (noun) Ly·ing flat (verb) Post·cook·ie (adj.) Bi·o·rev·o·loo·shun (noun) Dig·i·tul no·mad (noun) Di·ver·si·ty wa·shing (verb) Meem Stock (noun) When the price of supposedly “dull” stocks like BlackBerry and GameStop hit the roof earlier this year, driven by... View Details

Keywords: Julia Hanna; illustrations by Martha Rich; Manufacturing; Finance; News, Library, Internet, and Other Services; Information

26 Jul 2016
First Look

July 26, 2016

excellence with high-volume experts. Finally, we need better health information technology systems to facilitate knowledge transmission and communication. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51385 forthcoming... View Details

Keywords: Sean Silverthorne

01 Sep 2013
News

Who Are We?

consequences over the next 10 or 20 years. We keep that long-term impact in mind as we explore new technology investments for our network." They both note a shift taking place as more nontraditional hires, like themselves, replace... View Details

Keywords: Garry Emmons; Julia Hanna; Dan Morrell; social media,; Twitter; SodaStream; consulting; consultant; CEO; farming; News, Library, Internet, and Other Services; Information; Agriculture; Food Manufacturing; Manufacturing; Rail Transportation; Transportation

21 Jan 2020
Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

mature industries, such as Swiss watchmakers and pencil makers, that have been able to reinvent themselves in the wake of radical technological change. He calls this phenomenon “technology reemergence.” Over the past eight years, he has... View Details

Keywords: by Michael Blanding; Entertainment & Recreation

29 Jun 2016
Blog Post

Emerging Into Singapore

sellers. I have been learning a lot about the industry, specifically the operational side of it and the different implications of balancing efficiency, cost management, and customer/seller experience. I’ve also learned a lot of technicalities about e-commerce View Details

Keywords: Technology; Technology

20 Nov 2007
First Look

First Look: November 20, 2007

collective research process. In particular we show that the process of creating breakthrough innovations of meanings partially mirrors the process of creating breakthrough technological innovations. Studies of design-driven innovation may... View Details

Keywords: Martha Lagace

25 Aug 2022
News

In My Humble Opinion: Road Tested

One and Revolution Money, Gregg shifted to B2B with a move to FleetCor, a provider of fuel cards and business-payment products, before becoming CEO in 2017 of RoadSync, a digital payment platform targeting drivers, warehouses, freight... View Details

Keywords: Julia Hanna; trucking; leadership; fintech; career

2007
Working Paper

Why Do Intermediaries Divert Search?

By: Andrei Hagiu and Bruno Jullien

We analyze the incentives to divert search for an information intermediary who enables buyers (consumers) to search affiliated sellers (stores). We identify two original motives for diverting search (i.e. inducing consumers to search more than they would like): i)... View Details

Keywords: Demand and Consumers; Motivation and Incentives; Internet and the Web; Digital Platforms; Distribution Channels; Business Strategy; Retail Industry