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  • All HBS Web  (2,298)
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    • News  (639)
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    • Events  (8)
    • Multimedia  (3)
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  • 01 Sep 2017
  • News

The Shape of Things to Come

communities that are still very rooted in their local systems and are likely to remain rooted in their systems. How has HBX—the School’s online learning platform—impacted the way that you think about education? FO: We think online... View Details
Keywords: HBX; CORe; Educational Services; Educational Services
  • 25 Sep 2012
  • First Look

First Look: September 25

Publications Producing Prosperity: Why America Needs a Manufacturing Renaissance Author: Gary P. Pisano Publication: Harvard Business Review Press, in press. (due October 2012) Abstract For years-even decades-in response to intensifying global competition, American... View Details
Keywords: Sean Silverthorne
  • July 1998 (Revised October 1999)
  • Case

IPODERAC

By: James E. Austin, Wendy Bermudez and Gustavo Escobar
This 32-year-old nonprofit organization has dedicated itself to the care and social development of abandoned street children in Mexico. Examines the organization's efforts to achieve financial sustainability, particularly through earned income activities on its farm.... View Details
Keywords: Social Entrepreneurship; Finance; Management; Organizations; Problems and Challenges; Nonprofit Organizations; Balance and Stability; Service Industry; Mexico
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Austin, James E., Wendy Bermudez, and Gustavo Escobar. "IPODERAC." Harvard Business School Case 399-016, July 1998. (Revised October 1999.)
  • 01 Mar 2006
  • News

Robots to the Rescue

and pack it for shipment. But Mountz has a better idea. As founder and CEO of Kiva Systems based in Woburn, Massachusetts, he has developed a fulfillment system that relies on robotic vehicles to locate and... View Details
Keywords: robotics; Architectural, Engineering, and Related Services; Architectural, Engineering, and Related Services
  • 23 Apr 2019
  • Blog Post

HBS Shares Their Favorite Books for HR Leaders

employee. In order to achieve this it is necessary to design a system to support a high level of service and consistently reinforce that culture. Human resources practices have the power to impact company... View Details
Keywords: All Industries
  • 29 May 2019
  • News

HBS Career Coaches Hit the Road to Serve Alumni

Clubs News Clubs News A team from HBS Career & Professional Development (CPD) hit the road in March with a goal of bringing career education and coaching services to alumni in 27 cities in the U.S. and Canada over a 12-week span. The... View Details
Keywords: Margie Kelley
  • 06 Aug 2020
  • News

Defining Flex Work

United Way, and Warner Music Group. Another client is Credigy, an Atlanta-based financial services firm with 170 employees. A Werk assessment at Credigy revealed that while the leadership believed they were running a flexible workplace,... View Details
  • 01 Dec 2000
  • News

Core Values Keep Airline Flying High

Good people are essential for success. Keep the product and the process simple. Deliver the most reliable service at the lowest cost. Invest the time to connect with employees and customers. These are the basic tenets fueling the... View Details
Keywords: Margie Kelley; Air Transportation; Transportation
  • 01 Mar 2005
  • News

A Primer on Patents

The result of that abiding interest is his new book, Innovation and Its Discontents (Princeton University Press), which he cowrote with Professor Adam B. Jaffe of Brandeis University. Why do we need a patent system in the first place?... View Details
Keywords: James E. Aisner; Educational Services; Educational Services
  • Profile

Brittany Williams

systems engineering. Her first exposure to business came from a classmate, two years ahead of her, who became something of a mentor. “He was in systems engineering too,” Brittany says. “He asked me if I knew... View Details
Keywords: Financial Services
  • May 2007 (Revised April 2010)
  • Teaching Note

Duane Morris: Balancing Growth and Culture at a Law Firm (TN)

By: Boris Groysberg
Keywords: Balance and Stability; Business Growth and Maturation; Organizational Culture; Legal Services Industry
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Groysberg, Boris. "Duane Morris: Balancing Growth and Culture at a Law Firm (TN)." Harvard Business School Teaching Note 407-113, May 2007. (Revised April 2010.)
  • 02 Mar 2020
  • News

Educating the Whole Student

their families. The school, which opened its doors in East Palo Alto, California, in 2016, integrates academics with health care and family support services, all of which is offered tuition free. “We knew the education system was broken,”... View Details
Keywords: April White; Educational Services; Educational Services
  • 02 Apr 2019
  • Research Event

Women Pay a Higher Career Price in Today's Always-On Work Culture

existential questions for companies that pride themselves in serving clients at any hour. This is especially true for professional services firms in management consulting, law, and finance, the research says. At these companies, top... View Details
Keywords: by Danielle Kost; Service; Service
  • Student-Faculty-Profile

Michelle Shell & Ryan Buell

them. Ryan: At HBS, research literally meets practice. The questions we tackle arise from a deep understanding of both the extant theory and the real problems managers face. Michelle entered the doctoral program fascinated by impediments to View Details
  • 01 Jun 2011
  • News

What’s after Fannie and Freddie?

Scharfstein: “Whenever you mix government guarantees with private, for-profit entities, those private entities put the government at risk.” Reforming the U.S. housing finance system remains perhaps the largest piece of unfinished business... View Details
Keywords: Roger Thompson; Credit Intermediation and Related Activities; Finance
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

people spend less time at work by empowering them to take decisions without 2- or 3- levels up approvals ." Tema Frank said that "we need to move to a system where people are compensated based on results achieved rather than... View Details
Keywords: by James Heskett; Financial Services
  • 20 Feb 2013
  • News

Thanking Veterans Online

to thank members for their service. Hall is the company's CEO, and Thompson the COO. In the first year of operations, thousands of veterans and active-duty military registered with TroopSwap but fewer than 5 percent of them verified their military status to begin... View Details
Keywords: veterans; identity; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

data security, etc. And indeed, we see companies that have stepped into the breach, such as the very large University of Phoenix from an earlier downturn or a tiny firm like Fidelis Security Systems during the current recession. With... View Details
Keywords: by Martha Lagace
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

will in fact homogenize consumption patterns, and a few superstar products will emerge as winners in the market place. In this study, using two large customer transactions data sets obtained from an online music service and an online DVD... View Details
Keywords: Martha Lagace
  • May 1999 (Revised July 2000)
  • Teaching Note

Reading Rehabilitation Hospital: Implementing Patient-Focused Care TN

By: Jody H. Gittell and Sandra J. Sucher
Teaching Note for (9-898-172). A rewritten version of an earlier teaching note. View Details
Keywords: Health; Health Care and Treatment; Medical Specialties; Health Testing and Trials; Valuation; Service Operations; Balance and Stability; Production; Demand and Consumers; Risk and Uncertainty; Technology; Health Industry
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Gittell, Jody H., and Sandra J. Sucher. "Reading Rehabilitation Hospital: Implementing Patient-Focused Care TN." Harvard Business School Teaching Note 899-139, May 1999. (Revised July 2000.)
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