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    Dennis Campbell

    Dennis W. Campbell is currently the Dwight P. Robinson Jr. Professor of Business Administration at Harvard Business School. His research and teaching activities focus broadly on how management control systems can be designed to balance short-term strategy execution... View Details

    Keywords: financial services; service industry; hotels & motels; consumer products; restaurant; manufacturing; professional services
    • 2019
    • Working Paper

    Improving Working Conditions in Global Supply Chains: The Role of Institutional Environments and Monitoring Program Design

    By: Jodi L. Short, Michael W. Toffel and Andrea R. Hugill
    Activism seeking to improve labor conditions in global supply chains has led transnational corporations to adopt codes of conduct and monitor suppliers for compliance, but it is unclear whether these formal organizational structures raise labor standards. Drawing on... View Details
    Keywords: Monitoring; Supplier Relationship; Sustainability; Sustainability Management; Sustainable Operations; Sustainable Supply Chains; NGO; Globalization; Corporate Accountability; Operations; Supply Chain; Supply Chain Management; Labor; Working Conditions; Business Processes; Corporate Social Responsibility and Impact; Performance Evaluation; Safety; Risk and Uncertainty; Apparel and Accessories Industry; Apparel and Accessories Industry; China; Indonesia; India; Bangladesh
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    Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill. "Improving Working Conditions in Global Supply Chains: The Role of Institutional Environments and Monitoring Program Design." Harvard Business School Working Paper, No. 17-001, July 2016. (Revised September 2019. Formerly titled "Code Contingencies: Designing Monitoring Regimes to Promote Improvement in Supply Chain Working Conditions" and "Beyond Symbolic Responses to Private Politics.")
    • 24 Aug 2016
    • Research & Ideas

    Can Obamacare Be Saved?

    tended to have narrower provider networks and broader care management strategies. Many more, however, still need to hone unique strategies for the public exchanges that can both improve short-term financial... View Details
    Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health
    • 14 Sep 2016
    • Research & Ideas

    Web Surfers Have a Schedule and Stick to It

    allocated. Clickstream data was provided by ComScore, an audience measurement firm. In the development of the internet, 2008 and 2013 were landmark years. Netflix and Hulu... View Details
    Keywords: by Julia Hanna; Retail; Web Services
    • Teaching Interest

    Business Opportunties in Climate Adaptation

    By: John D. Macomber

    This is a Short Intensive Program or SIP at Harvard Business School.  It’s an optional student offering prior to the formal start of the Spring semester the following week.  SIPs tend to cover new material on current topics, to be less formal than the HBS Case Study... View Details

    Keywords: Resilience; Climate Risk; Climate Impact; Fire Protection; Insurance Risk Exposure; Hedge Fund; Public Health; Public Health Measures; Climate Change; Adaptation; Infrastructure; Real Estate Industry; Transportation Industry; Insurance Industry; United States; Africa; Latin America
    • Research Summary

    Current Research

     

    I am interested in research on various topics in retail operations and supply chain management, including inventory management, product variety, distribution logistics, financial performance of retailers, and linking operational performance to... View Details

    • 01 Jun 1998
    • News

    Short Takes

    pursued a looser, more flexible organizational strategy drawing on employees' experience with previous generations of products rather than formal training. Although these differences became more pronounced between 1985 View Details
    Keywords: Orna Feldman and Caroline Chauncey
    • 2008
    • Working Paper

    Exploring the Duality between Product and Organizational Architectures: A Test of the Mirroring Hypothesis

    By: Alan D. MacCormack, John Rusnak and Carliss Y. Baldwin
    A variety of academic studies argue that a relationship exists between the structure of an organization and the design of the products that this organization produces. Specifically, products tend to "mirror" the architectures of the organizations in which they are... View Details
    Keywords: Open Source Distribution; Product Design; Organizational Design; Organizational Structure; Performance Effectiveness; Information Technology Industry
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    MacCormack, Alan D., John Rusnak, and Carliss Y. Baldwin. "Exploring the Duality between Product and Organizational Architectures: A Test of the Mirroring Hypothesis." Harvard Business School Working Paper, No. 08-039, March 2008. (Revised October 2008, January 2011.)
    • 30 Jan 2017
    • Research & Ideas

    Vanguard, Trian And The Problem With 'Passive' Index Funds

    Trian Partners and DuPont, co-written with Dhruva Kaul and Peter Lee. Investment management group Trian’s strategy is to invest in undervalued companies View Details
    Keywords: by Michael Blanding; Financial Services
    • Article

    Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems

    By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell

    Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.

    Data... View Details

    Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
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    Tucker, Anita L., Sara J. Singer, Jennifer E. Hayes, and Alyson Falwell. "Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems." Health Services Research 43, nos. 5, pt.2 (October 2008).
    • 20 Mar 2018
    • First Look

    First Look at New Research and Ideas, March 20, 2018

    strategies that could be adopted by BWXT after the spin-off. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/118045-PDF-ENG Harvard Business School Case 118-046 Blue Harbour's Activism at Babcock & Wilcox (B) Follow-up... View Details
    Keywords: Sean Silverthorne
    • Web

    Ansel Adams and Polaroid R&D | Baker Library

    competence is complete. . . . I should like to send you a camera and associated equipment and film as a personal gift.” (2) Land asked Adams to serve as a consultant to test Polaroid cameras View Details
    • 1996
    • Article

    A Segment-Level Model of Category Volume and Brand Choice

    By: William R. Dillon and Sunil Gupta
    Keywords: Brands and Branding; Decision Choices and Conditions; Segmentation; Volume
    Citation
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    Dillon, William R., and Sunil Gupta. "A Segment-Level Model of Category Volume and Brand Choice." Marketing Science 15, no. 1 (1996): 38–59.
    • January 2015 (Revised October 2018)
    • Case

    Dogs of the Dow

    By: Malcolm Baker, Samuel G. Hanson and James Weber
    This case describes the Dogs of the Dow investment strategy, value investing, and using dividend yields as a means to determine intrinsic value. It also describes exchange traded notes and a particular exchange traded note, known as the Dogs of the Dow, which tracks... View Details
    Keywords: Dow Jones; Dow Jones Industrial Average; Exchange Traded Note; Exchange Traded Fund; Value Investing; Benjamin Graham; Investment Strategy; Dividend Yield; Intrinsic Value; Dividend Discount Model; Michael O'Higgins; Financial Instruments; Investment; Strategy; Financial Services Industry; United States
    Citation
    Educators
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    Baker, Malcolm, Samuel G. Hanson, and James Weber. "Dogs of the Dow." Harvard Business School Case 215-020, January 2015. (Revised October 2018.)
    • 15 Nov 2001
    • Research & Ideas

    Five Questions for Paul Gompers and Josh Lerner

    venture capitalists want more from their clients in terms of an ownership stake or in terms of meeting tougher performance benchmarks? Gompers and Lerner: Many of the changes in the venture capital industry... View Details
    Keywords: by Carol Elsen; Financial Services
    • June 2006
    • Teaching Note

    Cola Wars Continue: Coke and Pepsi in 2006 (TN)

    By: David B. Yoffie
    Teaching Note to 706447. View Details
    Keywords: Industry Structures; Competitive Strategy; Revenue; Price; Brands and Branding; Emerging Markets; Growth and Development; Profit; Performance; Food and Beverage Industry; United States
    Citation
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    Yoffie, David B. "Cola Wars Continue: Coke and Pepsi in 2006 (TN)." Harvard Business School Teaching Note 706-514, June 2006.
    • 20 Feb 2018
    • First Look

    First Look at New Research and Ideas, February 20, 2018

    bonds generates a crowding out of corporate lending. For a given domestic firm, new debt is less likely to be a loan—i.e., the loan supply contracts—when local banks have purchased more domestic sovereign debt and when that debt is risky... View Details
    Keywords: Sean Silverthorne
    • January – February 2008
    • Article

    Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance

    By: Zeynep Ton and Robert S. Huckman
    We examine the impact of employee turnover on operating performance in settings that require high levels of knowledge exploitation. Using 48 months of turnover data from U.S. stores of a major retail chain, we find that, on average, employee turnover is associated with... View Details
    Keywords: Customer Focus and Relationships; Governance Compliance; Retention; Standards; Service Operations; Business Processes; Retail Industry; United States
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    Ton, Zeynep, and Robert S. Huckman. "Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance." Organization Science 19, no. 1 (January–February 2008): 56–68.
    • 27 Jun 2017
    • First Look

    First Look at New Research and Ideas, June 27

    they overcame huge obstacles to execute their strategies in industries as diverse as renewable energy, organic food, natural beauty, eco-tourism, recycling, architecture, and finance. The pioneering efforts... View Details
    Keywords: Sean Silverthorne
    • 20 Oct 2010
    • Research & Ideas

    HBS Workshop Encourages Corporate Reporting on Environmental and Social Sustainability

    stakeholders at an HBS workshop last week. Integrated reports combine a company's financial, environmental, social, and governance performance measures into a report that can... View Details
    Keywords: by Sean Silverthorne; Accounting
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