Publications

April 2000 (Revised December 2005)
Case

Garanti Bank: Transformation in Turkey

By: Rosabeth M. Kanter, Maximilian Martin and Daniel Galvin

Discusses the complete transformation and turnover in every division of Garanti Bank. Describes the multiple change projects managed and cross-cultural issues confronted during the 1990s and the organizational challenge of transforming Garanti Bank into one of Turkey's... View Details

Keywords: Banks and Banking; Private Ownership; Restructuring; Business Divisions; Organizational Change and Adaptation; Organizational Culture; Culture; Change Management; Expansion; Corporate Strategy; Problems and Challenges; Projects; Banking Industry; Financial Services Industry; Turkey

October 2002 (Revised November 2002)
Case

Welfare State and its Impact on Business Competitiveness, The: Sweden Inc. for Sale?

By: Huw Pill, Petter Johnsson, Ola Nordquist and Ingrid Vogel

The Swedish Model--sometimes presented as a third way between savage capitalism and unrealistic socialism--was much lauded in the 1960s. It was viewed as a strategy that addressed social concerns while supporting economic growth. However, the financial and currency... View Details

Keywords: Economic Systems; Welfare; Government and Politics; Taxation; Competition; Public Administration Industry; Sweden

Web

The Hunger Relief System | Social Enterprise | Harvard Business School

about my best role in the community and my career path going forward. Impact One of the most interesting trends in philanthropy, and View Details

January 2023
Case

Baofeng's Philanthropic Efforts in China

By: Lauren Cohen, Hao Gao, Bo Li and Zhaoheng Gong

Yanbao Dang, President of Baofeng Group and founder of the Yanbao Foundation, Baofeng Group’s philanthropic arm, weighed how the family nonprofit could maximize its impact. On a mission to eliminating poverty through broadening access to educational opportunities in... View Details

Keywords: Family Business; Entrepreneurship; Rural Scope; Social Enterprise; Nonprofit Organizations; Social Issues; Poverty; Resource Allocation; Green Technology Industry; Education Industry; China; Asia

07 Aug 2015
Blog Post

Takeaways from the Class of 2015

How do you sum up your biggest takeaways from business school in just a few sentences? This year, the Class of 2015 was challenged to do just that. After reflecting on their... View Details

2020
Working Paper

Reinventing Retail: The Novel Resurgence of Independent Bookstores

By: Ryan Raffaelli

This study examines how community-based brick-and-mortar retailers can achieve sustained market growth in the face of online and big box retail competition. The appearance of Amazon.com in 1995 led to a significant decline in the number of independent bookstores in the... View Details

Keywords: Bookstores; Competitive Strategy; Business and Community Relations; Customization and Personalization; Growth and Development; Retail Industry; United States

Read Now

06 Oct 2023
Book

Yes, You Can Radically Change Your Organization in One Week

The biggest, thorniest organizational problems can be solved in just one week, say Frances Frei and Anne Morriss, coauthors of the new book Move Fast and Fix Things. Armed with decision-making power and the... View Details

Keywords: by Kristen Senz

Article

Investors as Stewards of the Commons?

By: George Serafeim

Over the past few years, there has been a significant increase in the number of initiatives seeking to mobilize investor voice towards positive social impact. In this paper, I provide a framework outlining the role of investors as stewards of the commons. While... View Details

Keywords: Collaboration; Industry Self-regulation; Sustainability; ESG; Capital Markets; Investor Behavior; Investment Activism; Social Issues; Environmental Sustainability; Corporate Social Responsibility and Impact; Cooperation

SSRN

Find at Harvard

11 Oct 2024
Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

can be painfully slow and difficult—and the decade-long surge of refugees and asylum seekers has left staff members scrambling to make timely placements, Paulson says. The war in Ukraine, coupled with... View Details

Keywords: by Ben Rand; Technology; Information Technology

17 Nov 2020
Blog Post

Partners and Families Are an Integral Part of the MBA Experience

This article was originally published in the November 2020 edition of the Harbus. Life at HBS looks different for every student as the campus is filled with people hailing from an array View Details

10 Jul 2024
Video

Inequality in the Digital Age | An interview with Mahzarin Banaji from Harvard University

01 Mar 2013
News

Bringing It Back Home

Chicago, the British Library, Catholic Charities USA, Fundación Paraguaya, Goodwill Industries International, the Humane Society of the United States, and Musica Viva Australia. View Details

Keywords: Constantine von Hoffman; SPNM; Strategic Perspectives in Nonprofit Management; Roadtrip Nation; Management of Companies and Enterprises; Management of Companies and Enterprises

05 Dec 2017
Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

that many of them saw themselves as playing a significant role in the development of the societies from which they... View Details

Keywords: by Sean Silverthorne

10 Dec 2020
Blog Post

A New Case at Harvard Business School Highlights the Real-World Issues for Latinx Considering an MBA

Latinx culture, and is the result of years of collective effort to bolster the number of Latinx applying to business schools and thereby View Details

18 Dec 2018
News

SurveyMonkey’s CEO on Creating a Culture of Curiosity

16 Dec 2020
Blog Post

Faculty Books Published in 2020

became common to describe the United States as a "business civilization." President Coolidge in 1925 said, "The chief business of the American people is business." More... View Details

Keywords: All Industries

February 2018 (Revised March 2018)
Case

ArcelorMittal and the Ebola Outbreak in Liberia

By: Sophus A. Reinert, Sarah Nam, Sisi Pan and Eric Werker

During the summer of 2014, Alan Knight, general manager of corporate responsibility at the integrated steel and mining company ArcelorMittal, observed the unfolding of an Ebola epidemic in Liberia and other countries in West Africa with great concern. On the one hand... View Details

2008
Chapter

Conceptual Foundations of the Balanced Scorecard

By: Robert S. Kaplan

David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article. The article was based on a multi-company research project that studied performance measurement in companies whose intangible assets played a central role in value... View Details

Keywords: Balanced Scorecard; Management Systems; Measurement and Metrics; Performance Improvement; Strategy