Revenue Cycle Management - Publications - Faculty & Research

02 Jul 2001
What Do You Think?

Built to Last or Bought to Sell?

Summing Up The authors of a recently-published book, Creative Destruction, have more work to do to convince our readers of their primary argument that creative destruction, based on an assumption of discontinuity, is a more effective View Details

Keywords: by James Heskett

03 Nov 2003
Research & Ideas

Making Money Making Movies

movie admissions was the highest since the late 1950s, and box office revenues grew to $9.5 billion. Internationally, box office grosses are even higher—also at record levels. Total grosses for 2003 will probably not be far behind. All of... View Details

Keywords: by Manda Salls; Entertainment & Recreation; Motion Pictures & Video

01 Jun 2022
News

Blissful Thinking

mistaken idea that you can actually find ultimate satisfaction through success. Happiness science helps people break that cycle because it helps them to understand the nature of true satisfaction—how to get it and what true rewards should... View Details

Keywords: Dan Morrell; illustration by Dan Winters

10 Jan 2005
Research & Ideas

The Knowledge Coach

organization viable. As they put it, "Deep smarts are the engine of your organization. You cannot progress without them, and you will manage more effectively if you understand what they are, how they are built and cultivated, and the... View Details

Keywords: by Dorothy Leonard & Walter Swap

December 1992 (Revised March 1993)
Case

Mark Miller (A)

Describes the career of Mark Miller, who went into his family's motel business as a young man, took over active management, and grew the enterprise to the point where it is a $25 million in revenue, $30 million equity value business. Focuses on a growth acquisition... View Details

Keywords: Acquisition; Family Business; Decisions; Entrepreneurship; Revenue; Leadership Style; Goals and Objectives; Personal Development and Career

Citation

Find at Harvard

24 Mar 2002
Research & Ideas

Are Assets Only for America’s Wealthy?

enough money to prosper, low-income families' access to health benefits, their civic participation, family stability, and mental wellbeing are all diminished by their low success rate in building assets. Peter Tufano, Sylvan C. Coleman Professor of Financial View Details

Keywords: by Carla Tishler

01 Mar 2018
News

Case Study: On the Record

sell 100 vinyl records a month or have their songs stream on Spotify 1.5 million times,” says Kelleher, who led music app partnerships at Google Play before founding Austin-based record manufacturer Gold Rush Vinyl. The company grew out of a need Kelleher saw in her... View Details

Keywords: April White

21 May 2007
Research & Ideas

Fixing the Marketing-CEO Disconnect

problem is that these managers don't know what metrics to measure or how to interpret the results. They may collect all manner of plausible marketing-performance metrics, from customer satisfaction to retention, but if these can't be... View Details

Keywords: by Sean Silverthorne

15 Feb 2017
Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

bankers’ preferred conditions exist there. Revenues are sketchy, exchange rate risk is real, political uncertainties abound, and expertise is thin. Yet projects get funded and built. Capital lessons What can be learned? First, direct... View Details

Keywords: by John Macomber; Construction

27 Sep 2004
Research & Ideas

IBM Finds Profit in Diversity

excerpt, Thomas describes the key factors that made the initiative a success. Any major corporate change will succeed only if a few key factors are in place: strong support from company leaders, an employee base that is fully engaged with the initiative, View Details

Keywords: by David A. Thomas

02 May 2016
Blog Post

Why We Recruit: Samsung Global Strategy Group

Junghyun Suh, Senior Manager, Samsung GSG Describe your organization in three to five sentences.Samsung Group is comprised of 25 affiliated companies spanning a wide range of industries, generating -in excess of $300B in annual revenues... View Details

Keywords: Technology

01 Jun 1996
News

Keepers of the Flame

It's an international celebration of sport and goodwill whose humble beginnings date back two millennia. Today, with the vastly expanded modern Games, putting on the Olympics has become as much of a test of management skill as athletic... View Details

Keywords: Garry Emmons

09 Dec 2015
Research Event

How Do You Predict Demand and Set Prices For Products Never Sold Before?

Kris Johnson Ferreira, Bin Hong Alex Lee, and David Simchi-Levi. The paper won the 2014 INFORMS Revenue Management and Pricing Section Practice Award. Related Reading from Future Assembly: When Hosts Attack:... View Details

Keywords: by Carmen Nobel; Retail; Apparel & Accessories

01 Dec 2017
News

Case Study: The Doctor Deficit

employer and employee, Nomad manages the process, from background checks to malpractice insurance to payroll. It charges health care institutions a 15 percent commission for each hire—a transparency unheard of in a sector in which the... View Details

Keywords: April White

31 Oct 2006
HBS Case

Governing Sumida Corporation

period. In 2005, Sumida reported revenues of 39 billion yen ($345 million) with 17,750 employees. Egawa, who holds a PhD in management with a focus on corporate governance, summarizes the macro changes that... View Details

Keywords: by Julia Hanna; Electronics

12 Feb 2020
News

Culture Shift at Big Blue

unassailable, Jono Bacon writes in Forbes. The company’s revenues grew consistently throughout his tenure, up to and beyond Red Hat’s acquisition by IBM in 2018. “What is really interesting though is Whitehurst’s secret sauce: his deft... View Details

Keywords: Computer and Electronic Product Manufacturing; Manufacturing

16 Aug 2013
News

Women's Business Leader

Vice Chairman of Wealth Management and Senior Client Advisor at Morgan Stanley where she is responsible for increasing revenue generation and client connectivity and penetration across the Wealth Management,... View Details

Keywords: Administration of Economic Programs; Government

18 Oct 2004
Research & Ideas

The Bias of Wall Street Analysts

developments. His work examines how "sell-side financial analysts incorporate accounting information in their earnings forecasts, common stock valuations, and investment recommendations." He also analyzes management reporting of... View Details

Keywords: by Ann Cullen; Financial Services

01 Jan 2003
News

Charles O. Rossotti, MBA 1964

Cofounder, Former Chairman & Chief Executive Officer American Management Systems, Inc. Former Commissioner, Internal Revenue Service Senior Advisor, The Carlyle Group Return to Alumni Achievement Awards main... View Details

15 Nov 2006
Research & Ideas

Lessons Not Learned About Innovation

toothbrush, the marketing campaign for the Mach3Turbo, and the new-concept 2006 five-blade battery-powered Fusion shaving system—that raised revenues and profits. Managers at these companies have learned the... View Details