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  • 06 Jul 2009
  • What Do You Think?

Are You Ready to Manage in an Irrational World?

(personal and individual) biases and all becomes 'rational' again for management purposes." Ron Palmer observed that the discussion "adds weight to the ideas that we need new and better tools for... View Details
Keywords: by Jim Heskett
  • 01 Sep 2009
  • First Look

First Look: September 1

of capital within an economy. The theory predicts that GAAP's principal focus, as shaped by the demand for and supply of financial information, is on the use of the income statement and balance sheet for... View Details
Keywords: Martha Lagace
  • 10 Sep 2001
  • Research & Ideas

The Negotiator’s Secret: More Than Merely Effective

expectations of their trainees confirm the notion that partisan perceptions often shape behavior. At the negotiating table, clinging firmly to the idea that one's counterpart is stubborn or extreme, for example, is likely to trigger just... View Details
Keywords: by James K. Sebenius
  • 26 Aug 2024
  • Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
Keywords: by Michael Blanding; Information Technology; Information; Technology
  • 25 Oct 2012
  • Research & Ideas

10 Reasons Customers Might Resist Windows 8

something to do the work for them, like Siri." 8. Ripple effects—"Like tossing a pebble into a pond, change creates ripples, reaching distant spots in ever-widening circles," Kanter writes in... View Details
Keywords: by Carmen Nobel; Computer; Consumer Products
  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

transformed nearly every major industry for the past quarter century." Think of software platforms as ring leaders of ecosystems in which a few or many companies can participate to reach users. These... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 23 Jan 2015
  • Research & Ideas

Oil Price Fallout: What Happens Next?

The last six years have proved just how fluid the international oil market is. And if recent support of the Keystone Pipeline by the U.S. House of Representatives and the Nebraska Supreme Court (which approved the pipeline's path through that state) are any indication,... View Details
Keywords: Re: Richard H.K. Vietor; Energy; Utilities
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

Luca, whose past research has focused on platform design. For example, Luca and his colleagues reached out to online rating app Yelp several weeks ago to explore ways the company might help small businesses... View Details
Keywords: by Kristen Senz; Financial Services
  • 08 May 2012
  • First Look

First Look: May 8

product design important, or is manufacturing the key locus of learning? How does a supplier's initial resource endowment play into the dynamic? Our empirical analysis yields interesting findings that have implications View Details
Keywords: Carmen Nobel
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

service to society. Beyond his research, Lawrence was committed to building the field of organizational behavior at HBS and more broadly in our profession. He had a lifelong passion for participant-centered learning and View Details
Keywords: by Sean Silverthorne
  • 28 Feb 2011
  • Research & Ideas

The Importance of ‘Don’t’ in Inducing Ethical Employee Behavior

In trying to encourage good moral conduct, it's common for a company to come up with a list of don'ts—wording policies such that they focus on unethical behavior employees should avoid rather than on ethical acts they should strive to... View Details
Keywords: by Carmen Nobel
  • 13 Mar 2018
  • First Look

March 13, 2018

fields. A sponsor is someone who advocates for a protégé, and in doing so, takes a stake in her success. We use a laboratory experiment to explore two channels through which sponsorship has been posited to increase advancement in a... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2014
  • Research & Ideas

Excerpt: ‘A Social Strategy’

numbers, many of those responsible for social engagement online reached out to key decision makers in the company to try to obtain an ever-larger budget for such efforts.... View Details
  • 28 Sep 2010
  • First Look

First Look: September 28, 2010

offers a compelling explanation for the strong ownership concentration seen in German business and reveals the malleable relationship between family and business. It provides rich empirical evidence that offers a new interpretation of... View Details
Keywords: Sean Silverthorne
  • 24 Jan 2005
  • Research & Ideas

Entrepreneurial Hospital Pioneers New Model

the hospital's work reaches beyond individual patients and into informal but important diplomacy, Khanna speculated. If you can pay, you pay; if you can't pay, you get treated for free. It doesn't matter... View Details
Keywords: by Martha Lagace; Health
  • 17 Feb 2010
  • First Look

First Look: Feb. 17

Publication:Quantitative Marketing and Economics 7, no. 3 (September 2009): 237-266 Abstract This study presents a signaling model of advertising for horizontally differentiated products. The central ingredients of the model are two... View Details
Keywords: Martha Lagace
  • 07 Dec 2011
  • Research & Ideas

Are Creative People More Dishonest?

research, Gino and Ariely surveyed 99 employees across 17 departments at an American advertising agency, where some jobs—copywriting, for example—required much more creativity than others. In the anonymous survey, on a seven-point scale,... View Details
Keywords: by Carmen Nobel; Advertising
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

market leadership position? "We believe that there is still a great deal of confusion and puzzlement on how this competitive battle will develop," say the authors of the academic paper Dynamic Mixed Duopoly: A Model Motivated by Linux vs. Windows, which has... View Details
Keywords: by Sean Silverthorne; Technology
  • 11 Feb 2008
  • Research & Ideas

Does Democracy Need a Marketing Manager?

not less. In their new book, Greater Good: How Good Marketing Makes for Better Democracy, the authors argue that the core benefits of marketing align closely with the requirements of democracy: exchange, consumption, choice, information,... View Details
Keywords: by Sean Silverthorne
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

India, China), but they overlook significant ethnic markets within the United States. For example, the combined African-American and Hispanic markets in the U.S. are larger than the economies of all but 13 countries, and more than 2... View Details
Keywords: Sean Silverthorne
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