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  • All HBS Web  (3,511)
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Show Results For

  • All HBS Web  (3,511)
    • People  (12)
    • News  (1,156)
    • Research  (1,697)
    • Events  (19)
    • Multimedia  (19)
  • Faculty Publications  (691)
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  • Blog

Should You Pursue the Certificate of Management Excellence?

category with a carefully curated selection of programs designed to meet a range of needs. Explore the CME Website for the full list of programs and read on to learn more about the Certificate, its benefits, and how to start working... View Details
  • 12 Apr 2022
  • Research & Ideas

Swiping Right: How Data Helped This Online Dating Site Make More Matches

effect,” McFowland says. In other words, if someone who a woman perceived as out of her league deemed her desirable, she would get a confidence boost and reach out to more people for dates. It’s the... View Details
Keywords: by Kara Baskin
  • 08 Feb 2010
  • HBS Case

Looking Behind Google’s Stand in China

Google, the "do no evil" company, gained entry into the Chinese search engine market last decade by agreeing to ban search results on topics deemed sensitive by the Chinese government. To Google's way of thinking, it could do more good View Details
Keywords: by Sean Silverthorne; Technology
  • 27 Feb 2023
  • Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

The retail business is not for the faint of heart. Turning a consistent profit requires navigating many variables, such as hiring capable staff, ordering the right products at the right time, and complying with a litany of regulations.... View Details
Keywords: by Ben Rand; Retail
  • 20 Sep 2017
  • Research & Ideas

The Three Types of Leaders Who Create Radical Change

the solution created by the innovator, continually strategizing how best to reach and work with people both within and outside the movement, as the movement for change grows in size and complexity.... View Details
Keywords: by Carmen Nobel
  • 19 Jan 2022
  • Blog Post

From Retail to HBS: How I’m Building a Career Path at the Intersection of Arts, Culture, and Business

Sara Jetty (MBA 2021) grew up in Carmel, Indiana and received her B.S. from Indiana University. Prior to attending HBS, she held roles at BLK DNM, West Elm, and Bloomingdale’s. During her time at HBS, she interned for Sony Music... View Details
  • Web

Interviews - Recruiting

own interview logistics and communications. Start by posting a job listing on the HBS recruiting platform 12twenty . Click “+Post” to complete the required fields and submit. Conducting interviews at an early stage does not always yield... View Details
  • 07 Feb 2023
  • Research & Ideas

Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay

$455, above which companies must pay extra for more than 40 hours of work. Cohen conducted the research with Umit Gurun and N. Bugra Ozel, a professor and associate professor of accounting, respectively, at the Naveen Jindal School of... View Details
Keywords: by Scott Van Voorhis
  • 18 Apr 2016
  • Research & Ideas

The Cost of Leaning In

Equal Pay Task Force. Of the four apps that won grand prizes, three focused on teaching and encouraging salary negotiations. And in 2013, Facebook COO Sheryl Sandberg zoned in on the zeitgeist and topped the bestselling book charts with Lean In, a call to action View Details
Keywords: by Carmen Nobel
  • July–August 2021
  • Article

Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government

By: Ryan W. Buell, Ethan Porter and Michael I. Norton
Problem definition: As trust in government reaches historic lows, frustration with government performance approaches record highs. Academic/practical relevance: We propose that in co-productive settings like government services, peoples’ trust and... View Details
Keywords: Government Services; Behavioral Operations; Operational Transparency; Government Administration; Service Operations; Programs; Perception; Attitudes; Behavior; Trust
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Buell, Ryan W., Ethan Porter, and Michael I. Norton. "Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government." Manufacturing & Service Operations Management 23, no. 4 (July–August 2021): 781–802.
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

is an essential skill, and where the science of negotiation is headed. Negotiation is a core competence for life, "not merely an important skill to be wheeled out for special occasions," they... View Details
Keywords: by Martha Lagace
  • 10 Oct 2011
  • Research & Ideas

Retailing Revolution: Category Killers on the Brink

generally is at a tipping point, with category killers being the first significant casualties of the (r)evolution that is occurring. Retail store asset productivity has been in decline since the start of the recession in 2007, and we believe this trend will accelerate... View Details
Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

of August 6, 2010. Piæera then sent Golborne to the mine with a mandate to do whatever possible to bring the miners home, sparing no expense. Golborne and Piæera quickly reached out to their networks of colleagues around the world. As the... View Details
Keywords: by Amy C. Edmondson; Mining
  • 31 Mar 2022
  • Op-Ed

Navigating the ‘Bermuda Triangle’ in Professional Services

the past two decades by following an approach its founder calls “the Walmartization of healthcare.” The hospital delivers world-class results for cardiac patients, provides an excellent work environment to its medical staff, and has View Details
Keywords: by Ashish Nanda
  • 30 Mar 2023
  • Blog Post

Amager Bakke: A Look into the Future of Waste Incineration

years, making waste incineration the ultimate step in waste disposal there. According to the facility managers, Amager Bakke is one of the most advanced incinerators in the world, handling 560,000 tons of waste per year—which accounts for... View Details
  • 26 Sep 2024
  • HBS Seminar

Garrett Van Ryzin, Columbia & Amazon

  • TeachingInterests

Creating the Modern Financial System

By: David A. Moss

Creating the Modern Financial System offers a vital perspective on finance and the financial system by exploring the historical development of key financial instruments and institutions worldwide. The premise of the course is that students will gain a richer and... View Details

  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

the world. As for decorative cosmetics, the story of lipstick is really interesting. While the use of lipstick, like many cosmetics products, reaches back far into human history, in the early 20th century it... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • Web

Frequently Asked Questions - Crossover Into Business

the program? We do not, no. Your league may be willing to reimburse you for those expenses – we will reach out to you with more information upon admission into the program. I am a professional athlete. How... View Details
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

handling safety will no doubt yield product innovation in packaging, no-touch technology for ordering, paying, restrooms, and even entry and exit from restaurants, and cleaning and sanitizing protocols and... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
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