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Show Results For
- All HBS Web
(1,918)
- People (5)
- News (346)
- Research (1,290)
- Events (4)
- Multimedia (3)
- Faculty Publications (501)
- 01 Jun 2003
- News
HBS Alumni Association Board of Directors: President's Report
support the clubs’ administrative functions. Substantial progress was made, and we look forward to announcing significant improvements in these areas in the coming weeks. The Communications Committee, chaired by Byron Carlock (MBA ’88),... View Details
- Profile
Laura Arjona
mind." As part of her scholarship, Laura fulfilled a summer internship with Baker Hughes Oil Tools, working on material design projects to improve drill attachments that screened out sand. "While I found the work interesting, it... View Details
- 25 Mar 2014
- Research & Ideas
Book Excerpt: ‘Can China Lead?’
of higher education are in the process of slow-motion self-destruction. The University of California system, once the greatest system of public higher education in the world, has been weakened and made increasingly dysfunctional due to... View Details
- Web
Strategic Plan | Information Technology
Organizational Health We seek to ensure that the people and processes that support our work come together effectively and efficiently so we can do our best work and meet the community’s needs. Strategic Initiatives HBS IT has identified... View Details
- 02 Jan 2013
- What Do You Think?
Should We Rethink the Promise of Teams?
importance of measuring the quality of the contribution that individuals make to a team. Tom Dolembo pointed out that "Teamwork isn't about falling backwards into a mattress, it is about a specific skill Unless teaming is approached as a View Details
Keywords: by James Heskett
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
four-component processes of the Customer Management theme—customer selection, acquisition, retention, and growth—demonstrating their importance in maximizing customer value and, ultimately, in value creation itself.Customer management... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 01 Mar 2013
- News
Alumni News | Bookshelf
prevent them from implementing ideas to improve the way they work: avoiding controversy, poor use of time, reluctance to change, organizational silos, management blockers, incorrect information and bad assumptions, size matters, and... View Details
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
personality, psychological insights, and talented hands can create wonderful effects that amaze an audience. It's just as much about the hard, creative work Randal puts in to continuously improve his art. “Organizations can do a wonderful... View Details
- 05 Jun 2007
- First Look
First Look: June 5, 2007
Case 707-559 Describes the joint efforts of the German health plan KKH and Essen University Hospital to develop an integrated practice unit (IPU), and the West German Headache Center's efforts to improve the quality of migraine care.... View Details
Keywords: Martha Lagace
- 23 Jan 2020
- News
Bringing Education Back Home
and started to talk about how we could improve the situation. “We ended up with an idea of starting a smaller university focused to low-income students coming from the really poor families who were high achievers during high school. We... View Details
Keywords: Educational Services
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
become the hubs of the network. Download the paper: http://www.hbs.edu/research/pdf/10-043.pdf Policy Bundling to Overcome Loss Aversion: A Method for Improving Legislative Outcomes (revised) Authors:Katherine L. Milkman, Mary Carol... View Details
Keywords: Martha Lagace
- 14 Feb 2017
- First Look
First Look at New Research: February 14
line of research examines how best to schedule work to improve operational performance. This literature typically takes the perspective of a central planner who directs individuals to execute tasks in a prescribed order. In many settings,... View Details
Keywords: Sean Silverthorne
- 13 Nov 2006
- Research & Ideas
Science Business: What Happened to Biotech?
Thirty years ago it appeared as if biotech would not only revolutionize healthcare, but also radically improve the very process of R&D itself. This hasn't happened. Though some firms such as Amgen have... View Details
- 01 Dec 2020
- News
A New Approach to Contact Tracing
implemented a tried and tested tool to help contain infectious disease: human-led contact tracing, the process of tracking down and notifying individuals who have been exposed to the illness. Singapore’s Ministry of Health (MOH) used... View Details
- 04 Sep 2019
- News
Advanced Statistics Are the New Foam Fingers
The Quantified Athlete “Athletes will always look to improve their performance and stay injury-free with technology. But the sports media industry is also starting to explore how to incorporate athlete data into their broadcasts. And as... View Details
- 01 Oct 1996
- News
New Releases
an eight-step process to help firms achieve the lasting organizational transformations essential for success in the coming decades. The Balanced Scorecard by Robert S. Kaplan and David P. Norton (Harvard Business School Press) After years... View Details
- 01 Mar 2005
- News
Job Interviews
important; the rest of the meeting often serves to confirm an initial judgment made very early on.” That confirmation process frequently begins with an open-ended question such as, “Tell me about yourself,” which Butler views as a prime... View Details
- 11 Jul 2017
- First Look
First Look at New Ideas and Research, July 11
stability. The authors have found that real improvement requires systemic change, not discrete fixes. They describe a five-step process for that—along with the diagnostic work you’ll need to do in advance.... View Details
Keywords: Sean Silverthorne
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
research and practice that can guide and improve the selection process and its outcomes. Their message was: "We know how to do it. And here's how." As Al Shealy commented, "The research isn't... View Details
Keywords: by Jim Heskett
- 18 Oct 2011
- First Look
First Look: October 18
environmentally beneficial functions: it diverts waste from landfill and it produces renewable energy. At the same time, the waste-to-energy firm serves and collects revenue from two types of customers: waste generators who pay for waste disposal service and... View Details
Keywords: Sean Silverthorne