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  • August 2019 (Revised April 2021)
  • Case

Unifying Divisions: Joro's Mission to Preserve the Planet

By: Shikhar Ghosh and Marilyn Morgan Westner
The case focuses on the initial startup team and Founders’ agreements. In March 2018, Sanchali Pal proposed renegotiating the informal founders’ agreement and equity split she and her co-founders had drafted the previous spring. They had been working together for over... View Details
Keywords: Founders' Agreements; Business Startups; Climate Change; Agreements and Arrangements; Conflict Management
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  • December 2016
  • Article

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

By: Michael Luca and Georgios Zervas
Consumer reviews are now part of everyday decision making. Yet, the credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit... View Details
Keywords: Ethics; Marketing Reference Programs
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  • 2015
  • Working Paper

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

By: Michael Luca and Georgios Zervas
Consumer reviews are now part of everyday decision-making. Yet, the credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit... View Details
Keywords: Information; Competition; Internet and the Web; Ethics; Reputation; Social and Collaborative Networks; Retail Industry; Food and Beverage Industry
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  • Web

Financial Accounting Online Course | HBS Online

progress through the program. Access to course materials and the course platform ends 60 days after the final deadline in the program. At the end of each course module, you will be able to download a PDF summary of the module’s key... View Details
  • Web

MOC Network reaches 20 year milestone - Institute For Strategy And Competitiveness

specific location. Universities and individual research institutes in the MOC Affiliate Network serve as platforms for support in collaborative efforts for competitiveness upgrading. This report captures the history of the network and... View Details
  • 29 Sep 2009
  • First Look

First Look: September 29

  Working PapersLocal Dividend Clienteles Authors:Bo Becker, Zoran Ivkovich, and Scott WeisbennerNBER Working Paper Series, No. 15175, July 2009 Abstract We exploit demographic variation to identify the effect of dividend demand on firm payout policy. Retail investors... View Details
Keywords: Martha Lagace
  • September 2024 (Revised March 2025)
  • Case

Epic: The Future of Health Information Technology

By: Regina E. Herzlinger and Brian L. Walker
How should the founder and leadership team of a health IT company with more than 45 years of market leadership prepare for the future, while navigating founder transitions and industry changes? Founded by Judy Faulkner in the late 1970s, Epic pioneered electronic... View Details
Keywords: Technological Innovation; Entrepreneurship; Health Care and Treatment; Private Ownership; Customer Focus and Relationships; Information Management; Organizational Change and Adaptation; Business Strategy; Competition; Health Industry; Electronics Industry; Information Technology Industry
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  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

pandemic-related stress. Teams are often reconnecting through online platforms like Zoom where it can be harder to read social cues. “When you're engaging with an extrovert in conversation, they may be gregarious, they may be outgoing,... View Details
Keywords: by Pamela Reynolds
  • 10 Feb 2020
  • In Practice

6 Ways That Emerging Technology Is Disrupting Business Strategy

Alexander J. MacKay, an assistant professor of business administration who studies the economics of competition. 4. Platforms are upending traditional business models   “Emerging technologies of all types and forms are helping companies... View Details
Keywords: by Danielle Kost
  • 19 Jul 2016
  • First Look

July 19, 2016

complicated—and instructive. Kodak suffered from a technology transition in which it lost the benefits of a learning curve to a general-purpose technology platform where there were no entry barriers. It also suffered from difficulty in... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2001
  • Research & Ideas

Strategy and the Internet

entire value chain, across almost every company and industry. And because it is an open platform with common standards, companies can often tap into its benefits with much less investment than was required to capitalize on past... View Details
Keywords: by Michael E. Porter
  • Web

Career Re-Entry & Flexible Work - Alumni

Fairygodboss Fairygodboss is the largest female career community where highly motivated and authentic women can connect with other career-minded individuals to share real-life experiences and help one another to succeed. The FGB platform... View Details
  • 10 Aug 2023
  • News

Kraft’s Foundation to Combat Antisemitism Appoints Alumna as President

world, partnering with nearly 200 organizations. “We are at an inflection point where the rise in antisemitism and hate must be checked,” Levine noted in the press release about her appointment. “Robert Kraft and FCAS have created a rare View Details
  • 25 Aug 2022
  • News

Understanding the Digital, Data, and Design Institute at Harvard

transformation. The structure of the Institute encompasses research programs and embedded labs driving foundational and applied research on topics critical to business; engagement platforms that catalyze connections among faculty members,... View Details
  • Web

Faculty & Researchers - Managing the Future of Work

Mehta. Hugging Face: Serving AI on a Platform , Harvard Business School Case, 2022. With Daniel Yue, Kerry Herman, and Sarah Gulick. AWS and Amazon SageMaker: The Commercialization of Machine Learning Services , Harvard Business School... View Details
  • Web

Health Care - Faculty & Research

Schlesinger and James Barnett May 2025 | Case | Faculty Research In January 2025, Instacart CEO Fidji Simo considers strategies for continuing to grow Instacart from a grocery delivery platform to a holistic grocery technology company,... View Details
  • Web

Hiring International Students

platform 12twenty to update your posting. Internship Hiring International students do not require visa sponsorship from your organization to participate in a US internship. All international students are eligible for US work authorization... View Details
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

users, it holds them for 74 minutes each day. Among social media, the average Facebook session is half as long, Twitter a third, and Snapchat a quarter. On a mobile phone, the TikTok picks are presented in an endless scroll. And that’s where the two View Details
Keywords: by John Deighton and Leora Kornfeld
  • 12 Mar 2013
  • First Look

First Look: March 12

sellers face a fundamental strategy decision: Should they be resellers (like supermarkets), acquiring and then reselling products or services? Should they operate as multisided platforms (like eBay), connecting buyers and sellers without... View Details
Keywords: Sean Silverthorne
  • 22 Mar 2016
  • First Look

March 22, 2016

to discuss Jibo's business development strategy and considered how best to engage with the developer community to expand Jibo's portfolio of capabilities. How could the team best attract third-party developers to create Jibo Skills (apps) for this new View Details
Keywords: Sean Silverthorne