Personal Health Costs - Publications - Faculty & Research

05 Mar 2013
First Look

First Look: March 5

PublicationsHow to Identify the Best Customers for Your Business Authors:Cespedes, Frank V., James P. Dougherty, and Ben S. Skinner III Publication:MIT Sloan Management Review Abstract How can businesses achieve profitable growth so that their View Details

Keywords: Sean Silverthorne

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

maximizing productivity? How do we help employees with work/life balance?” “How to keep people engaged and connected and OPTIMISTIC in appropriate measure while so many have so many competing personal and business and View Details

Keywords: by Boris Groysberg and Robin Abrahams

01 Jun 2023
News

Curb Appeal

residents depend on sanitation every single day—to empty the litter bins, sweep and plow the streets, pick up the trash and recycling, and more. “If we don’t do our job for one day, pretty much everyone notices,” she says. “If we don’t do it for two or three days, it’s... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

22 Jul 2002
Research & Ideas

Is Performance-Based Pricing the Right Price for You?

services that simultaneously provide greater customer value and higher supplier profitability. We constantly strive to move elements of the relationship from the zero-sum conflict side to the win-win cooperation side to achieve business success and relieve View Details

Keywords: by Benson Shapiro; Manufacturing

Web

Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness

their value proposition, they tap into the potential for a competitive advantage that is more sustainable versus competitors than conventional cost and quality advantages. Whole Foods, the most economically successful food retailer in... View Details

25 Apr 2024
News

Origin Stories

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Where we come from and how we were raised has a profound effect on who we become. The recipients of this year’s Alumni Achievement Award grew up... View Details

Web

Redefining Productivity in the Value Chain - Institute For Strategy And Competitiveness

inevitably affects—and is affected by—numerous societal issues, such as natural resource and water use, health and safety, working conditions, and equal treatment in the workplace. Opportunities to create shared value arise because... View Details

29 Jan 2021
Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

is uncertain about what vaccine supplies, if any, are available or when they will be. The World Health Organization estimates that at least 60 to 70 percent of the population would need to be vaccinated to reach herd immunity. While... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim

12 Feb 2018
Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

line has an end and there is an identifiable person who occupies it,” says Buell. “They know they’re last and everyone around them knows it as well.” The anxiety we feel about being last can affect how consumers experience waiting for a... View Details

Keywords: by Michael Blanding; Retail; Service

Web

Interviewing - Alumni

calculator, resume and cover letter, job description, company research, personal calendar, water. Prepare your notes. Write down your key selling points, accomplishments, specific examples, and questions for the recruiter. Practice.... View Details

July 2024
Article

How Artificial Intelligence Constrains Human Experience

By: A. Valenzuela, S. Puntoni, D. Hoffman, N. Castelo, J. De Freitas, B. Dietvorst, C. Hildebrand, Y.E. Huh, R. Meyer, M. Sweeney, S. Talaifar, G. Tomaino and K. Wertenbroch

Many consumption decisions and experiences are digitally mediated. As a consequence, consumer behavior is increasingly the joint product of human psychology and ubiquitous algorithms (Braun et al. 2024; cf. Melumad et al. 2020). The coming of age of Large Language... View Details

Keywords: Large Language Model; User Experience; AI and Machine Learning; Consumer Behavior; Technology Adoption; Risk and Uncertainty; Cost vs Benefits

28 Jun 2021
Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

“There was not a single person or car,” he recalls. The eerily quiet scene was a jarring reminder that the pandemic was taking a huge toll on many businesses that saw sales and revenue figures abruptly plummet. Rouen and two fellow... View Details

Keywords: by Lane Lambert

23 Aug 2016
First Look

August 23, 2016

companies has become available in the past 10 years. Myth Number 5: ESG adds value almost entirely by limiting risks. Reality: Along with lower risk and a lower cost of capital, companies with high ESG scores have also experienced... View Details

Keywords: Sean Silverthorne

Web

Curriculum - Business & Environment

Sustainability, Innovation, Strategy, Supply Chain Management The case describes BMW's electrification and decarbonization strategy, and how the company measured carbon emissions throughout the life cycle of its vehicles and used tools like carbon abatement View Details

18 Apr 2011
Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

Research showed that asking employees to do something multiple times, whether in person or via technology, is especially common for managers who are under intense pressure to finish particular projects. Considering how busy most managers... View Details

Keywords: by Kim Girard

Web

News - Institute For Strategy And Competitiveness

HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications News In The News Here you will find a curated collection of the media coverage of the work of the Institute in value-based health care.... View Details

Web

Presentations - Institute For Strategy And Competitiveness

Health Care Core Concepts by Professor Michael E. Porter Professor Michael E. Porter presents the current status of value based health care as a strategy to improve health... View Details

13 Aug 2012
Research & Ideas

When Good Incentives Lead to Bad Decisions

sample of actual applications from entrepreneurs seeking commercial loans for the first time. They acquired the loan files from a large commercial lender in India, a country challenged by a dearth of verifiable financial data. As is common in emerging markets, many... View Details

Keywords: by Carmen Nobel; Banking

28 Mar 2023
Research & Ideas

The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation

Wiener Professor of Public Policy and Director of Health Policy Research at the Harvard Kennedy School of Government. Jennifer Kao of the University of California, Los Angeles and the FDA’s Kathleen Miller are also coauthors. Speeding... View Details

Keywords: by Kasandra Brabaw; Pharmaceutical

01 Mar 2024
News

The War Within

When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education and rehabilitation... View Details

Keywords: Janelle Nanos; illustration by Daniel Bejar

Publications