Filter Results:
(1,686)
Show Results For
- All HBS Web
(2,273)
- People (4)
- News (268)
- Research (1,686)
- Events (9)
- Multimedia (7)
- Faculty Publications (885)
Show Results For
- All HBS Web
(2,273)
- People (4)
- News (268)
- Research (1,686)
- Events (9)
- Multimedia (7)
- Faculty Publications (885)
Sort by
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
to providing automatic inventory-replenishment services and improving customer service. It therefore becomes imperative that companies not only manage markets and segments, but also learn how to manage relationships with their individual... View Details
Keywords: by Peter K. Jacobs
- 22 Mar 2017
- Research & Ideas
What's the Ideal Frequency for a Sales Quota?
according to Chung and Narayandas. The paper follows a 2013 study in which Chung and colleagues developed a structural model to determine the ideal frequency of quotas. That study showed that quarterly bonuses would improve sales among... View Details
Keywords: by Carmen Nobel
- 22 Jul 2008
- First Look
First Look: July 22, 2008
a non-manufacturing setting we move beyond the artifacts and gain insight into the principles that may lead to improved performance. Combining a detailed case study and empirical analysis we document the internal processes that the lean... View Details
Keywords: Martha Lagace
- 31 Mar 2009
- First Look
First Look: March 31, 2009
performance measurement in companies whose intangible assets played a central role in value creation. Our interest in measurement for driving performance improvements arose... View Details
Keywords: Martha Lagace
- 14 Aug 2019
- Sharpening Your Skills
The Manager's Guide to Leveraging Disruption
booksellers have survived. How Disruptive Innovation Changes EducationChristensen advocates for innovation to spur much-needed improvements in public education. Using Fintech to Disrupt Eastern Bank from Within When Eastern Bank decided... View Details
Keywords: by Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
A Perfect Fit: Aligning Organization & Strategy
as well as internal and external customers, the top team listens intently, saying nothing except for questions of clarification. What kind of meeting is this? Actually, it's not a meeting at all. Rather, it's part of a regimen to improve... View Details
Keywords: by Judith A. Ross
- 16 Oct 2019
- Research & Ideas
Read Our Most Popular Stories of the Quarter
What stories were readers like you diving into this summer on HBS Working Knowledge? Your interests varied dramatically, everything from how researchers use machine learning technology to predict CEO performance to the power of rituals in... View Details
Keywords: by Sean Silverthorne
- 05 Feb 2014
- Research & Ideas
Can Putin Score Olympic Gold?
merchandise sales, with sales so far topping only $30 million, compared to Vancouver's $51 million. Such lackluster performance spells trouble not only for the Games themselves, but also for all of the brands that hope to ride its bobsled... View Details
- 15 Feb 2011
- First Look
First Look: Feb. 15
employee learns her performance falls in the bottom of her group) leads to improvements in employees' performance, while direct positive feedback does not significantly impact performance. Furthermore,... View Details
Keywords: Sean Silverthorne
- 27 Sep 2011
- First Look
First Look: September 27
performance in their exchange ties (Gulati and Sytch, 2007) and acquisitions (Zaheer et al., 2010); revenues (Baum et al., 2000; Shipilov and Li, 2008); market share (Zaheer and Bell, 2005) and market entry (Jensen, 2008); IPO success... View Details
Keywords: Sean Silverthorne
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
required by that framing. We don't pretend to have all the answers to this vexing problem, but examining what sets the winners apart does offer some provisional lessons. Separate for better performance. Across the newspaper industry, high View Details
Keywords: by Clark Gilbert & Joseph L. Bower
- 19 Apr 2016
- First Look
April 19, 2016
a friend likes a brand, in the offline sense. Taken together, five experiments and two meta-analyses (N > 14,000) suggest that turning “liking” into improved brand attitudes and increased purchasing by either consumers or their friends... View Details
Keywords: Sean Silverthorne
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
Reminders of Future Busyness Encourage Consumers to Buy Time By: Whillans, A.V., Elizabeth W. Dunn, and Michael I. Norton Abstract—Spending money on time-saving purchases improves happiness. Yet, people often fail to spend their money in... View Details
Keywords: Sean Silverthorne
- 10 Mar 2015
- First Look
First Look: March 10
techniques for improving operating decisions during retail store liquidations and by demonstrating the performance of these methods in the field. February 2015 Leading Sustainable Change: An Organizational... View Details
Keywords: Carmen Nobel
- 14 Nov 2012
- Research & Ideas
New Agenda for Corporate Accountability Reporting
How do you measure corporate accountability? And can you do it credibly? Since the financial crisis of 2008-2009, for-profit corporations are facing greater demand to disclose more than revenues and expenses on annual financial reports. In response, some are pointing... View Details
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
forthcoming Management Science Evidence of Upcoding in Pay-for-Performance Programs By: Bastani, Hamsa, Joel Goh, and Mohsen Bayati Abstract—Recent Medicare legislation seeks to improve patient care quality by financially penalizing... View Details
Keywords: Sean Silverthorne
- 25 Nov 2014
- First Look
First Look: November 25
Provide Wisdom? By: Lee, Charles M.C., Paul Ma, and Charles C.Y. Wang Abstract—We compare the performance of a comprehensive set of alternative peer identification schemes used in economic benchmarking. Our results show the peer firms... View Details
Keywords: Carmen Nobel
- 04 Nov 2002
- Research & Ideas
From Lone Star to Team Player
collaboration and cooperation over decentralized individualism. How can large firms like BP collaborate among units and divisions and still remain financially profitable? A: The approach at BP was developed precisely to improve the... View Details
Keywords: by Mallory Stark
- 15 Nov 2004
- Research & Ideas
Solving the Health Care Conundrum
The U.S. health care industry is unique in that despite the presence of significant competition, which usually drives increased value through decreased costs and improved quality, the nature of the competition in health care has been... View Details
- 11 Jul 2017
- First Look
First Look at New Ideas and Research, July 11
show that it improves short-term productivity. However, although it improves performance in the short-term, we find that an overreliance on this task selection strategy hurts... View Details
Keywords: Sean Silverthorne