Pay It Forward - Publications - Faculty & Research

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Planned Giving - Alumni

provides secure, fixed payments for life to one or two people, and will ultimately support the HBS purpose you specify. To learn how to do this through your IRA, please contact us (see below). Charitable Remainder Trust With a CRT, Harvard View Details

2006
Working Paper

The Value of a 'Free' Customer

By: Sunil Gupta, Carl F. Mela and Jose M. Vidal-Sanz

Central to a firm's growth and marketing policy is the revenus and profit potential of its customer assets. As a result, there has been a recent proliferation of work regarding customer lifetime value. However, extant research in this area is silent regarding how to... View Details

Keywords: Customer Value and Value Chain; Auctions; Network Effects; Business Strategy

Citation

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05 Oct 2016
HBS Seminar

Linus Dahlander, European School of Management and Technology (ESMT)

30 Aug 2023
Blog Post

I’m From the South and Going Back: Why HBS Was the Best School for Me

It was February of 2021. I had just joined the Zoom interview from the guest bedroom of our townhouse in Smyrna, Georgia, struggling to fight off the imposter syndrome that had lived rent-free in the back of my head since I had been... View Details

Portrait Project

Ankit Tandon

I was left a seat at the lunch table, a wordless message—“you are welcomed here.” Neighbors offered us warm meals and other genuine acts of kindness that helped as we laid down new roots. I will pay it View Details

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Business Fundamentals Course - CORe | HBS Online

participants after successful completion of the program during defined time periods following the last module deadline. Free E-Book Your Guide to Preparing for Business School Gain the knowledge and tools to decide whether an MBA is right for you, how View Details

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

experimentation. Uncertainty in this sense refers not to scientific questions about the coronavirus, but to what effect the virus will have on the future. What new realities will it generate? What will recovery look like? How long will... View Details

Keywords: by Boris Groysberg and Sarah Abbott

Profile

Jessey Jin

Why was earning your MBA at HBS important to you? It provided me with a precious opportunity to think really hard about who I am and what I want to be. Also, it equipped me with vision, skills, knowledge and... View Details

Keywords: Investment Banking; Technology; Manufacturing

Profile

Kim Chen

experiences that enable me to be effective leader in pursuit of these goals. As part of this, I accept that my career trajectory may have a few bends in it, but the end goal is clearer, brighter, and more aspirational than it used to be.... View Details

Keywords: Retail; Nonprofit / Government

16 Apr 2001
Research & Ideas

Breaking the Code of Change

examining the strategies for change employed. Instead of this halfhearted approach, managers are better off picking a pure model: a clear Theory E approach with its benefits and costs or a pure Theory O approach with View Details

Keywords: by Michael Beer & Nitin Nohria

22 Feb 2024
News

Combat-Tested Cancer Coaching

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. When Kathy Giusti (MBA 1985) was diagnosed with multiple myeloma in 1996, she was overwhelmed. It was the pre-Internet era, with... View Details

06 Feb 2020
Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

Jeff told her he’d found a local professor who was letting him experiment with airplane wings and friction and drag.” Flash forward to today. Amazon is not only one of the world’s most powerful and innovative companies, but one of the... View Details

Keywords: by Tricia Gregg and Boris Groysberg; Retail

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Faculty & Researchers - Managing the Future of Work

Business School, January 2022. With Manjari Raman. Hidden Workers: Untapped Talent , Report, Harvard Business School and Accenture, September 2021. With Manjari Raman, Eva Sage-Gavin, and Kristen Hines. The Future of Boston's Workforce: The path View Details

13 Aug 2012
Research & Ideas

When Good Incentives Lead to Bad Decisions

economics," says Shawn A. Cole, an associate professor in the Finance Unit at Harvard Business School. "A frequent criticism of bankers in the recent crisis is that they took a lot of incentive pay in the years leading up to the... View Details

Keywords: by Carmen Nobel; Banking

22 Nov 2023
News

So You Want to Join a Startup

become an instant millionaire, chances are that's not going to happen. And that's really why I called it The Startup Lottery, right? Because there's a high degree of risk and the chances of it View Details

24 May 2021
Op-Ed

Can Fabric Waste Become Fashion’s Resource?

COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details

Keywords: by Geoffrey Jones and Shelly Xu; Fashion

05 Oct 2023
Blog Post

A Pathway to Public Service: Brandon Moore (MBA/MPP 2025)

to rural Afghanistan. To call these experiences life-changing would be an understatement. However, it was the people I served alongside that had the greatest impact on me. From aircraft mechanics to pilots to senior officers, these folks... View Details

18 Jan 2022
Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

hand, non-competes make it hard for employees to leave, allowing these businesses to pay employees less and put less effort into retaining them. Senz: If tech companies are forced to work harder to retain... View Details

Keywords: by Kristen Senz; Technology

09 Nov 2022
In Practice

COP27: What Can Business Leaders Do to Fight Climate Change Now?

The US government’s newly passed Inflation Reduction Act will direct $370 billion toward advancing renewal energy and reducing greenhouse gas emissions—the country's largest investment in fighting climate change so far. As business and government leaders around the... View Details

Keywords: by Lynn Schenk and Danielle Kost

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Health Care - Faculty & Research

Bandiera and B. Kelsey Jack A substantial body of research investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to perform... View Details

Publications