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  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

masks. We recently asked Harvard Business School professors whose research and expertise traverse topics related to remote work what advice they would offer managers and executives actively seeking to navigate these points of friction.... View Details
Keywords: by Kristen Senz
  • 05 Jun 2023
  • What Do You Think?

Is the Anxious Achiever a Post-Pandemic Relic?

premium on “novelty and growth over the cyclical and the regenerative.” "It’s not that Gen Zers want to do nothing or even less. It’s just that they want to achieve in their own way and in their own sweet time." Athos taught and View Details
Keywords: by James Heskett
  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

curtailing the use of such agreements. Andy Wu, an assistant professor in the Strategy Unit at Harvard Business School, is an entrepreneur and startup advisor who now researches how technology firms organize and mobilize resources to grow... View Details
Keywords: by Kristen Senz; Technology
  • 03 Nov 2015
  • First Look

November 3, 2015

Workers By: Housman, Michael, and Dylan Minor Abstract—While there has been a lot of research on finding and developing top performers in the workplace, less attention has been paid to the question of how to manage those workers who are... View Details
Keywords: Sean Silverthorne
  • 18 Nov 2022
  • HBS Case

What Does It Take to Safeguard a Legacy in Asset Management?

emerged: how to preserve the firm’s growth strategy and shift firm ownership while also rewarding its diverse workforce for its investment in the team’s culture, write Harvard Business School Senior Associate Dean Luis M. Viceira, Senior Lecturer Emily R. McComb, and... View Details
Keywords: by Rachel Layne; Financial Services
  • 08 Nov 2010
  • Research & Ideas

How to Fix a Broken Marketplace

An economic handyman of sorts, Alvin E. Roth fixes broken markets. As a Nobel Prize-winning pioneer in the field of market design, the Harvard Business School professor cofounded a kidney donation matching system for New England, corrected public school choice programs... View Details
Keywords: by Carmen Nobel; Health
  • May 28, 2018
  • Article

How Companies Can Identify Racial and Gender Bias in Their Customer Service

By: Alexandra C. Feldberg and Tami Kim
Research shows that minority customers — blacks and Asians — regularly receive worse customer service than whites in ways that are not immediately obvious to onlookers (or even managers). These results prompt a couple of questions for executives and managers. One, does... View Details
Keywords: Internal Audit; Customers; Service Delivery; Prejudice and Bias; Race; Gender; Organizational Change and Adaptation
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  • 21 Sep 2021
  • Office Hours

Readers Ask: How Can I Gain Power and Influence?

they can gain power or how to use the power they have. Through her research on power dynamics and change agents, Julie Battilana, the Joseph C. Wilson Professor of Business Administration at Harvard Business School and the Alan L.... View Details
Keywords: by Kristen Senz
  • 2017
  • Article

Natural Environmental Responsibility in Indian Corporations: A Mixed Method Study

By: Shashank Shah
The world is going through unprecedented environmental crisis. The type of destruction and dissolution of natural resources and elements by individuals and institutions that has been witnessed in the last century is much more than that witnessed in the previous... View Details
Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Natural Environment; Management Practices and Processes; Research; Framework; India
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  • 17 Jan 2011
  • Research & Ideas

Being the Boss

to be the be-all and end-all of the relationship. They want a personal, human connection, an emotional link. They want you to care about them as individuals. They want you to encourage their growth and development. Research tells us this... View Details
Keywords: by Carmen Nobel
  • 25 Nov 2019
  • Research & Ideas

When Your Passion Works Against You

Passion: When and How Expressing Passion Elicits Status Conferral and Support from Others, was published in July 2019 in the journal Organizational Behavior and Human Decision Processes. “Passion, like a smile, is contagious.” In the... View Details
Keywords: by Dina Gerdeman
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

interplay between these two levels, we review research from two separate bodies of literature. Research in psychology and organizational behavior on candidate-employer... View Details
Keywords: Martha Lagace
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

society and our planet. Probable Futures offers frameworks, tools, and storytelling to help people understand, prepare for, and choose between the futures that the climate offers us. Glendon is also a pro bono consultant to many institutions, including McKinsey and the... View Details
  • 31 Jan 2007
  • HBS Case

When Good Teams Go Bad

not-so-pretty picture of a frustrating and baffling decline in performance by the varsity boat at the United States Military Academy. "Teams should always be used judiciously" Polzer, whose teaching and research focus on View Details
Keywords: by Garry Emmons
  • 01 Dec 2019
  • News

Remix

Colleen Ammerman, director of the Gender Initiative at HBS. And yet it hasn’t been thoroughly studied in the context of organizational behavior and social psychology. But with more scholars investigating the View Details
Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

presents the results of a study that investigated the use of the underdog effect in marketing. The idea of triumphing over disadvantages by impassioned determination is said to be a powerfully positive image, which can lead consumers to choose a brand over its larger... View Details
Keywords: Sean Silverthorne
  • Summer 2021
  • Article

The Cost and Evolution of Quality at Cipla Ltd, 1935–2016

By: Muhammad H. Zaman and Tarun Khanna
This article examines the evolution of Indian pharmaceutical manufacturer Cipla towards producing drugs that met the quality standards of European and U.S. regulators. It employs new research in Cipla’s corporate archives, the Creating Emerging Markets database, and... View Details
Keywords: Cipla; Pharmaceuticals; Drug Quality; Generics; Quality; Standards; Information Technology; Cost; Organizational Culture; Business History; Pharmaceutical Industry; India
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  • 09 Aug 2016
  • First Look

August 9, 2016

forthcoming Organizational Behavior and Human Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing... View Details
Keywords: Sean Silverthorne
  • 26 Jun 2012
  • First Look

First Look: June 26

  PublicationsBanks as Multinationals Author:Geoffrey Jones Publication:New York: Routledge, 2012 Abstract This is a revised edition of a comparative, international study which looks at the history of multinational banks. Researchers from... View Details
Keywords: Sean Silverthorne
  • Web

RGE Report - Race, Gender & Equity

approach workplace equity as one of many discrete goals. In practice, however, alleviating the effects of inequities requires a shift in organizational culture, including fundamentally reworking value systems and decision-making... View Details