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  • All HBS Web  (2,152)
    • News  (394)
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    • Events  (13)
    • Multimedia  (25)
  • Faculty Publications  (662)
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  • 12 Jan 2010
  • First Look

First Look: Jan. 12

their portfolio of brands. Results show firms shifting display promotions away from smaller revenue brands toward larger ones following periods of poor financial performance. This indicates the behavior is determined by parties above... View Details
Keywords: Martha Lagace
  • 08 Mar 2011
  • First Look

First Look: March 8

Abstract This paper explicates the challenge of risky trust, which we define as trust that exists between parties vulnerable to high economic, legal, or reputational risks at individual or organizational levels. Drawing from analyses of... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2011
  • First Look

First Look: April 19

team to deliver a highly customized solution that absolutely requires Julia's expertise. This case presents an opportunity for students to analyze two prevailing aspects of organizational life: working in teams and working under pressure.... View Details
Keywords: Sean Silverthorne
  • 28 May 2008
  • First Look

First Look: May 28, 2008

practice. Using evaluation data from variations of a single executive education program, we find that action-learning programs significantly enhance both individual and organizational outcomes compared to traditional executive education... View Details
Keywords: Martha Lagace
  • 28 Feb 2005
  • Research & Ideas

How to Harness Auction Fever

Internet Auctions" currently in press in the journal Organizational Behavior and Human Decision Processes. Malhotra says the research carries lessons for business people who bid on everything from... View Details
Keywords: by Manda Salls; Web Services; Technology
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

hypertension." Why Diabetes Is A Good Case But first, diabetes. Beaulieu chose diabetes as a context in which to spark discussion on organizational and financial systems for several reasons, she said. It is a very prevalent disease:... View Details
Keywords: by Martha Lagace; Health
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

perform. That is, AI could inadvertently serve to exacerbate the patient-volume problem, rather than relieve physician workloads and improve the patient experience. Health care is at a turning point: We need policies and organizational... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

cognitive frames are static, showing how they become flexible via categorical positioning, and introduce a role for emotional frames that appeals to organizational members' sentiments and aspirations in innovation adoption. Publisher's... View Details
Keywords: Dina Gerdeman
  • 29 Oct 2013
  • First Look

First Look: October 29

to everyday transactions like selling a house, buying a car, or landing a new contract. Wheeler also draws lessons on agility and creativity from fields like jazz, sports, theater, and even military science. Publisher's link: View Details
Keywords: Sean Silverthorne
  • 08 Mar 2004
  • Research & Ideas

Secret to Success: Go for “Just Enough”

new achievement are further escalated by the glamorized treatment they receive in today's media-centric world. The elements of celebrity—spectacle, "bests," charisma, and any form of novelty from the latest in consumption to a sexy new View Details
Keywords: by Laura Nash & Howard Stevenson
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

invested in technology stocks, relative to their style benchmarks, than their older colleagues. Furthermore, young managers, but not old managers, exhibit trend-chasing behavior in their technology stock investments. As a result, young... View Details
Keywords: Martha Lagace
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

to play in spite of the pain, reasoning, "I don't want to let my $300 go to waste." And some people even count on their own irrationality and buy season tickets to a play or symphony series, knowing that it will force them to... View Details
Keywords: by Manda Mahoney
  • 04 Apr 2019
  • Cold Call Podcast

Can Mark Zuckerberg Rebuild Trust in Facebook?

information." That's actually true, but they profile you to the point where maybe they had some personality profile of the fact that you're deemed as neurotic or you're deemed as someone who's very aggressive and you get profiled that way so that advertisers can... View Details
Keywords: Re: Andi Wang
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

and Noble in books, Best Buy in electronics—offer similar rewards. Boots, the UK-based pharmacy and beauty supply retailer, offers a substantial reward of 4 percent, but that rate is more exception than rule. This type of reward is... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 11 Feb 2014
  • First Look

First Look: February 11

http://people.hbs.edu/mluca/Papers%20on%20RIS/Land%20Reform.pdf August 2013 Psychological Science Evil Genius? How Dishonesty Can Lead to Greater Creativity By: Gino, F., and S. Wiltermuth Abstract—We propose that dishonest and creative View Details
Keywords: Sean Silverthorne
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

around 45 to 50 per head and lunches for half that. D'O not only is filled to capacity year-round, but there's an 18-month waiting list to dine there. Understandably, this piqued the interest of a veteran organizational strategy scholar.... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • 23 Dec 2014
  • First Look

First Look: December 23

thwart its Level II opponents. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/14-091_6caacd58-20c1-4257-9be5-204972ad4b4c.pdf December 2014 International Encyclopedia of the Social & Behavioral Sciences Negotiations:... View Details
Keywords: Carmen Nobel
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

patients' families in an ongoing organizational learning process. The two-case series is particularly distinctive in tracking an organizational change initiative for almost a decade and, as such, uncovers... View Details
Keywords: Sean Silverthorne
  • 26 May 2015
  • First Look

First Look: May 26

serve as the glue across functions and business units. But without clarity about strategy and the ability to articulate strategy, people can only pick up random, disconnected cues about priorities, and alignment is then hit-and-miss, especially when it comes to linking... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2011
  • First Look

First Look: July 19

perspective on Peterson's behavior and problems. This case can be handed out during class discussion of the (D) case. A redisguised and updated version of earlier case 494-009. Purchase this... View Details
Keywords: Sean Silverthorne
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