Publications

Publications

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  • July 2012
  • Case

Performance Management at Vitality Health Enterprises, Inc.

By: John Bingham and Michael Beer
Vitality Health Enterprises, a medium-sized firm that manufactures health and personal care products, has experienced six straight quarters of strong revenue growth. James Hoffman, the new Senior Vice President of Human Resources, fears that the chain of success is... View Details
Keywords: Performance Evaluation; Motivation and Incentives; Compensation and Benefits; Talent and Talent Management; Health Industry; Consumer Products Industry; Manufacturing Industry; United States
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  • Web

Innovation & Innovative Capacity - Institute For Strategy And Competitiveness

best practices. Order article from MIT Sloan Management Review 2002 Research Policy 31 899–933 The Determinants of National Innovative Capacity by Jeffrey L. Furman, Michael E. Porter, & Scott Stern Motivated by differences in innovation... View Details
  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

Although CEOs hold positions of power, many can feel powerless in certain ways—particularly when it comes to influencing the behaviors and performance of their employees. Yet perhaps they aren’t taking the time to understand what drives and View Details
Keywords: by Jay Fitzgerald
  • 08 Aug 2005
  • Research & Ideas

Decision Rights: Who Gives the Green Light?

late William H. Meckling note these issues: The cost of delegating decision rights to those who have the relevant information but whose motivations and goals don't align with those of the company. The cost of accurately transferring the... View Details
Keywords: by Peter Jacobs
  • 09 Mar 2023
  • Blog Post

African American Student Union Spotlight on Joint Degrees

and the AASU community. Coming to business school you hear so much about the opportunity to meet incredibly accomplished and motivated individuals. I think what gets lost in all that, however, is just how incredible my classmates are as... View Details
  • 15 Sep 2021
  • Research & Ideas

Don't Bring Me Down: Probing Why People Tune Out Bad News

versions, Exley and Judd Kessler, a professor at the Wharton School of the University of Pennsylvania, took a new approach to exploring reasons people avoid information. Separating excuses from other motives The research, detailed in the... View Details
Keywords: by Kristen Senz
  • 08 Mar 2012
  • Working Paper Summaries

Customer-Driven Misconduct: How Competition Corrupts Business Practices

Keywords: by Victor Manuel Bennett, Lamar Pierce, Jason A. Snyder & Michael W. Toffel; Auto
  • 2016
  • Working Paper

Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity

By: Itai Gurvich, Martin Lariviere and Antonio Moreno
Motivated by recent innovations in service delivery such as ride-sharing services and work-from-home call centers, we study capacity management when workers self-schedule. Our service provider chooses capacity to maximize its profit (revenue from served customers minus... View Details
Keywords: Strategic Servers; On-demand Economy; Independent Capacity; Distributed Systems; Uber; Service Operations; Performance Capacity
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  • July – August 2008
  • Article

Employee Motivation: A Powerful New Model

By: Nitin Nohria, Boris Groysberg and Linda-Eling Lee
Keywords: Employees; Motivation and Incentives
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  • 07 Apr 2022
  • Blog Post

Product Management at HBS: Roll Up Your Sleeves and Learn by Doing

the ethos of the characters I played in video games, to deciding that compassionate leadership would be the way I worked to motivate my platoon. Now I’ve found that empathy once again drives me to my new mission: to become someone that... View Details
  • 29 Jan 2024
  • Research & Ideas

Do Disasters Rally Support for Climate Action? It's Complicated.

Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details
Keywords: by Rachel Layne
  • 09 Feb 2015
  • Research & Ideas

Professional Networking Makes People Feel Dirty

they may not become high-power employees—who no longer feel dirty when they network. So short of showering in Listerine, what's a low-power player to do? “We are looking at the motives people have in their head as they approach... View Details
Keywords: by Carmen Nobel
  • September 2019
  • Case

Teaming Up to Win the Rail Deal at GE (A)

By: Amy Edmondson, Ranjay Gulati and Rachna Tahilyani
In 2012, Nalin Jain, then head of GE aviation for South Asia, was given the added responsibility for GE’s transportation business in India, including bidding for a $2.5 billion contract to manufacture, service and maintain 1,000 diesel locomotives for state owned... View Details
Keywords: Recruitment; Selection and Staffing; Human Capital; Groups and Teams; Leadership Style; Leading Change; Organizational Design; Organizational Structure; Industrial Products Industry; Manufacturing Industry; Rail Industry; Transportation Industry; United States; India
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  • 2016
  • Article

The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning

By: Teresa M. Amabile and Michael G. Pratt
Leveraging insights gained through a burgeoning research literature over the past 28 years, this paper presents a significant revision of the model of creativity and innovation in organizations published in Research in Organizational Behavior in 1988. This... View Details
Keywords: Progress; Meaningful Work; Affect; Creativity; Organizations; Innovation and Invention; Motivation and Incentives
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  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

interesting scenarios occur when there are asymmetries—important differences of motivation or skills. Asymmetries of motivation occur when one firm wants to do something that another firm specifically does... View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

sufficiently motivated group of commandos) could knock the canal out for at least a year. Sabotage would be harder during wartime, of course—the only battle during World War II that would have been affected by adding 17 days of additional... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 14 Jun 2021
  • Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

than in areas where we are weak. This is in part because we are more motivated to put effort into our development when we are confident that things will turn out well—and this is more likely with our strengths. In the face of a challenge,... View Details
Keywords: by Francesca Gino
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

reconfigured its internal units around customers and markets. Q: Obviously, this process involves substantial changes in the way companies do business. What can executives and managers do to motivate employees and ease the transition for... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

at MIT during the late 1970s. "I began to ask myself why I didn't feel more satisfied even though I'd reached these goals and experienced these milestones after graduation. I also began to read more theoretical work on motivation and... View Details
Keywords: by Kim Girard
  • 19 Nov 2010
  • Working Paper Summaries

Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

Keywords: by Doug J. Chung, Thomas Steenburgh & K. Sudhir