Show Results For
- All HBS Web
(3,316)
- People (8)
- News (592)
- Research (2,281)
- Events (22)
- Multimedia (20)
- Faculty Publications (1,422)
Show Results For
- All HBS Web
(3,316)
- People (8)
- News (592)
- Research (2,281)
- Events (22)
- Multimedia (20)
- Faculty Publications (1,422)
- 11 May 2023
- News
How FOMO Became a Fixture
- 04 Jun 2013
- Working Paper Summaries
Prosocial Bonuses Increase Employee Satisfaction and Team Performance
- 04 Sep 2007
- Working Paper Summaries
Why Do Intermediaries Divert Search?
- 2025
- Working Paper
Incentive-Compatible Recovery from Manipulated Signals, with Applications to Decentralized Physical Infrastructure
- 2014
- Article
Delaware's Choice
- 2008
- Chapter
Conceptual Foundations of the Balanced Scorecard
David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article. The article was based on a multi-company research project that studied performance measurement in companies whose intangible assets played a central role in value... View Details
- TeachingInterests
Strategy Execution
This course takes strategy as given and teaches what students need to know to execute and win in highly competitive markets. Using fundamental building blocks based on accountability systems and structures, this course is divided into seven modules:
1.... View Details
- Research Summary
Energy, IT, real estate, and sustainability
Professor Henderson’s current research focuses on the energy, information technology, and real estate sectors and the challenges firms encounter as they attempt to act in more sustainable ways. This work is an outgrowth of her decade-long examination of the... View Details
- 2012
- Teaching Note
ChemChina (TN)
Innovation and Its Discontents: How Our Broken Patent System is Endangering Innovation and Progress, and What to Do About It
The United States patent system has become sand rather than lubricant in the wheels of American progress. Such is the premise behind this provocative and timely book by two of the nation's leading experts on patents and economic... View Details
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
- 2016
- Article
The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning
- 18 Oct 2011
- First Look
First Look: October 18
- 29 Jan 2024
- Research & Ideas
Do Disasters Rally Support for Climate Action? It's Complicated.
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
- 17 Sep 2012
- Research & Ideas
Blue Skies, Distractions Arise: How Weather Affects Productivity
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
- 10 May 2022
- Research & Ideas