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  • 01 Mar 2017
  • News

Alumni and Faculty Books for March 2017

symptoms of projectitis and how to defeat it; what digitized processes are and the role they play in performance improvement; how to identify key metrics and develop a balanced measurement scorecard; how to sense deep customer and... View Details
  • June 2025
  • Case

(Family) Size Matters: Nico Oprée and the Decreasing Power of Family Unity over Time

By: Lauren Cohen, Octavian Graf Pilati, Dominik V. Eynern and Sophia Pan
Nico Oprée, a fourth-generation (G4) member of his family’s heavy manufacturing business, found himself reflecting on how the firm would navigate a deepening shareholder conflict. While the second generation (G2) had managed the business in harmony, dynamics shifted... View Details
Keywords: Ownership; Family Businesses; Family; Family Functioning And Support; Family Business; Family and Family Relationships; Family Ownership; Acquisition; Governance; Resignation and Termination; Leadership Style; Management Succession; Size; Negotiation Offer; Private Ownership; Business and Shareholder Relations; Trust; Conflict of Interests; Conflict Management; Manufacturing Industry; Germany
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  • 07 Sep 2021
  • News

Immelt in the Hot Seat: Episode 2

about timing. There's a feeling about, you know, the right metrics that I think you either learn through experience or you know, you can gain wisdom over time. Look, I'd say feeling, feeling was important. But not data-free. Right? Like,... View Details
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

pairwise industry and establishment level and measure agglomeration in a global and continuous metric space. These indices exhibit distinct advantages compared to traditional measures of agglomeration including the independence on the... View Details
Keywords: Martha Lagace
  • 22 Jun 2009
  • Research & Ideas

“Too Big To Fail”: Reining In Large Financial Firms

Council of Life Insurers, and the Securities Industry and Financial Markets Association. The problem is, no one yet has shown how to measure systemic risk. "There are a number of people trying to develop the metrics right now," says Moss.... View Details
Keywords: by Roger Thompson; Banking; Financial Services
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

Publication:Journal of Advertising Research (forthcoming) Abstract What is the payoff to enlisting celebrity endorsers? Although effects on stock returns are relatively well documented, little is known about any impact on sales—arguably a View Details
Keywords: Sean Silverthorne
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

consideration various opportunity costs and competition. The U.S. economic studies, which included reasonably comprehensive sets of biomass categories, estimate annual biomass availability to range from 6 million to 577 million dry metric... View Details
Keywords: Martha Lagace
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

approaches include the use of risk exposure and the Sharpe and Information Ratios. Applies the approaches to a variety of mutual funds to demonstrate the effect of using different metrics to measure fund performance. Purchase this note: View Details
Keywords: Martha Lagace
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

is to require transparency, to require the quality metrics that we need in order to be good shoppers. If I had stage four breast cancer and were going in a hospital, I need to know how good that hospital is for women like me who are... View Details
Keywords: by Sean Silverthorne; Health
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

commercial avoidance through zapping along with eye tracking on 31 commercials for nearly 2,000 participants are used to calibrate the model. New, simple metrics of attention dispersion are shown to strongly predict avoidance. Independent... View Details
Keywords: Martha Lagace
  • 16 Jul 2013
  • First Look

First Look: July 16

Leadership Lessons from the Chilean Mine Rescue By: Rashid, Faaiza, Amy C. Edmondson, and Herman B. Leonard Abstract—Three years ago, when a cave-in at the San José mine in Chile trapped 33 men under 700,000 metric tons of rock, experts... View Details
Keywords: Anna Secino
  • September 2020 (Revised September 2021)
  • Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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  • 07 Feb 2012
  • First Look

First Look: February 7

fairness within the industry. Coordinating conflicting programs requires a careful balance between equity and efficiency. In our work, we first develop a fairness metric to measure deviation from first-scheduled, first-served in the... View Details
Keywords: Sean Silverthorne
  • Web

Print View - Course Catalog

explore four modules: Getting To Product Market Fit: Exploring best practices for customer feedback, solution iteration, metrics that matter and developing a product and operations roadmap. Establishing The Startup Organization:... View Details