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Show Results For
- All HBS Web
(2,393)
- People (8)
- News (627)
- Research (1,469)
- Events (9)
- Multimedia (9)
- Faculty Publications (577)
- 01 Dec 2014
- News
3-Minute Briefing: Nagisa Manabe (MBA 1991)
automation in the Postal Service, but also this true attention to detail. It’s a little bit ironic, but we are doing much more marketing right now through direct mail, which is a very effective recruitment tool for engaging small... View Details
Keywords: Julia Hanna
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
May–June 2018 Harvard Business Review The Surprising Power of Questions By: Brooks, Alison Wood, and Leslie K. John Abstract—Much of an executive’s workday is spent asking others for information—requesting status updates from a team... View Details
Keywords: Dina Gerdeman
- Career Coach
Whit Collier
invitation to reflect together. Whit has a deep and broad background, starting with his years within Equity Analyst and Portfolio Manager roles. He invested successfully within many market environments, and can share insights from merging... View Details
- 26 Feb 2014
- Research & Ideas
How Grocery Bags Manipulate Your Mind
out that an everyday item has the power to act as both angel and devil every time we go to the grocery store. It lurks in car trunks and pantries all over the world, waiting to guide us simultaneously down paths of virtue and vice. What... View Details
Howard L. Aller
Aller led American Power and Light during the height of its growth. Under his leadership, the company functioned as an umbrella organization for over 20 regional utility providers in the West and posted exceptional View Details
Keywords: Utilities & Energy
- 24 Sep 2014
- Op-Ed
The Climate Needs Aggressive CEO Leadership
Corporations are facing great uncertainty. For the world to avoid the worst impacts of climate change, the United States eventually will have to put a price on carbon dioxide emissions, as has been done by Europe, parts of Canada, and California. To plan for the... View Details
- Article
Alfred D. Chandler: His Vision and Achievement
Among historians, Alfred Chandler's influence is by far the greatest, as he has affected economics, sociology, and business administration. Chandler never took short cuts, never stinted, and never published until he was satisfied that he had done his very best.... View Details
Keywords: Goals and Objectives; Mission and Purpose; Success; Books; Demand and Consumers; Power and Influence; Economic Growth; Ethics; Knowledge Sharing; Product Positioning; Market Transactions; Fair Value Accounting
McCraw, T. K. "Alfred D. Chandler: His Vision and Achievement." Business History Review 82, no. 4 (Winter 2008).
- 30 Dec 2013
- Research & Ideas
Most Popular Articles of 2013
Best Employees Many companies hand out awards such as "employee of the month," but do they work to motivate performance? Not really, says Ian Larkin. In fact, they may turn off your best employees altogether. Power Posing: Fake... View Details
Keywords: by Staff
- 29 Oct 2015
- Blog Post
Why We Recruit: Bloom Energy
Helen Textor, Director of Talent Acquisition, Bloom Energy Describe your organization in three to five sentences. Founded in 2001, Bloom Energy is a provider of breakthrough fuel cell technology generating clean, highly efficient onsite View Details
Keywords: Manufacturing
William Guthy
Guthy was a pioneer in the use of Infomercials. He was the first to market Infomercials with a brand on the lower left corner of the television screen and he gained success by focusing on quality products and services. His branding and... View Details
Keywords: Retail
- 01 Sep 2011
- News
Charged Up
Image by Digital Art/Corbis Related Links Listen to a podcast of Professors Rawi Abdelal, Forest Reinhardt, and Richard Vietor discussing the future of energy The catch-all “green” category covers a range of industries, from wind and solar View Details
- 20 Sep 2021
- Blog Post
Student Spotlight: Summer Internships in Business and Environment
life, and low cost Prussian Blue Sodium Ion battery solutions for critical power and industrial applications, including data center UPS systems and electrically-powered materials handling equipment. Aditya's role prior to HBS was a... View Details
- Fast Answer
FIELD Global Immersion Resources: Chile
Industry and market research Passport Click on Search on the upper left side of the main screen to get started. Locate the industry of interest and then choose a geography. Click on Run Search EMIS (Emerging View Details
- 01 Jun 2009
- News
Too Big To Fail
Capitol Hill. The Case for More Regulation Looking at the historical record, Moss makes a strong case that targeted government regulation of financial markets has worked in the past to lower risk and instill consumer confidence. “From the... View Details
- 01 Mar 2009
- News
Letters to the Editor
capitalism “survived the Great Depression.” But did it get out of the Depression on its own or through the help of the state, in the form of the New Deal? If market capitalism gets through the present crisis, as it probably will, will it... View Details
- 01 Sep 2010
- News
Together Again
The powerful lure of some fifty HBS and Harvard faculty presentations, section parties, and gala events — not to mention renewing old friendships — drew more than 3,000 alumni and guests from seven MBA classes to campus for spring... View Details
Keywords: reunion
- March 2006
- Background Note
Influencing Customer Behavior in Service Operations
By: Frances X. Frei and Amy C. Edmondson
Explores ways in which service firms can influence the behavior of their customers. Drawing from research on employee motivation and applying it to customer motivation, the note describes two levels of managerial control: instrumental control, which shapes behavior... View Details
Keywords: Customers; Governance Controls; Consumer Behavior; Service Operations; Emotions; Motivation and Incentives; Power and Influence; Service Industry
Frei, Frances X., and Amy C. Edmondson. "Influencing Customer Behavior in Service Operations." Harvard Business School Background Note 606-061, March 2006.
- 15 Apr 2020
- News
Money Matters
For millennials, who were born between 1981 and 1996, this is likely their first encounter with the kind of market turmoil we're experiencing right now. In "How to Cope if You Haven't Experienced Market... View Details
- 01 Oct 2001
- Research & Ideas
Five Questions for James Austin
community engagements as an important dimension of their association with a company. The closer interactions of the two organizations can create new opportunities for skill and leadership development. The integrative stage also can bring to the company new and View Details
Keywords: by Carla Tishler
- 01 Oct 1997
- News
Short Takes
herbicides, reducing risk.) In general, Reinhardt asserts, it is market leaders who, by virtue of their power to shape the nature of competition in their industries, can force other firms to follow. Flexing... View Details