Publications

January 1980 (Revised August 1986)
Case

General Electric vs. Westinghouse in Large Turbine Generators (A)

By: Michael E. Porter

Describes the U.S. large turbine generator industry in early 1963, a period of severe price cutting and depressed industry conditions. Presents data to allow a structural analysis of the industry and an analysis of the strategies of the major players since 1946. The... View Details

Keywords: Transformation; Customer Focus and Relationships; Machinery and Machining; Cost Management; Price; Management Analysis, Tools, and Techniques; Marketing Strategy; Industry Structures; Competition; Manufacturing Industry; United States

July 1979 (Revised July 1995)
Background Note

The Uses of Ideology for Managers

By: George C. Lodge

Keywords: Management Practices and Processes

March–April 1979
Article

Managing the Crises in Data Processing

By: R. L. Nolan

Keywords: Management; Data and Data Sets

Article

Do Supervisors Thrive in Participative Work Systems?

By: Leonard A. Schlesinger and Richard E. Walton

This article presents the findings regarding the nature of the difficulties surrounding the supervisory role in participative work systems, a conceptualization of the supervisor/work group interface, and some action implications for the management of organizations.... View Details

Keywords: Managerial Roles; Organizational Design; Management Practices and Processes; Innovation and Invention

1978
Book

Understanding Management

By: J. W. Lorsch, James P. Baughman, James Reece and Henry Mintzberg

Keywords: Management Practices and Processes

1978
Book

Quantitative Methods in Management: Text and Cases

By: Paul A. Vatter, Stephen P. Bradley, Sherwood C. Frey Jr. and Barbara B. Jackson

Keywords: Management Practices and Processes

July 1977 (Revised July 1979)
Teaching Note

Managing Changes in Process Technology, Module Overview

By: Steven C. Wheelwright

Keywords: Change Management; Business Processes

1977
Book

Management Accounting and Control of Data Processing

By: R. L. Nolan

Keywords: Management; Cost Accounting; Data and Data Sets

September 1974 (Revised July 1979)
Background Note

A Note on Process Analysis

By: Paul W. Marshall

Provides an introductory note to production processes and the use of flow diagram. View Details

Keywords: Production; Management Analysis, Tools, and Techniques

August 1974 (Revised November 1974)
Case

Reynolds Construction Company

By: Paul W. Marshall

Deals with the use of critical path method for the construction of remote control building, which is part of a water purification system. Discusses the necessity of determining the shortest possible time in which a job could be done without spending more money. Case... View Details

Keywords: Buildings and Facilities; Construction; Cost Management; Time Management; Wastes and Waste Processing; System; Construction Industry

March 1974 (Revised June 1995)
Case

First National City Bank Operating Group (B)

By: Jay W. Lorsch

Growth in demands on the bank's "back office" required a totally new approach to management. New stress on systems orientation, objectives, measurement, process design and control has resulted in lower costs, fewer people, and higher quality. Also resulted in fear,... View Details

Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Outcome or Result; Banking Industry

March 1974 (Revised June 1996)
Case

First National City Bank Operating Group (A)

By: Jay W. Lorsch

Growth in the banking field has produced new demands on the "back office." Traditional management practices in check processing and paper handling operations have resulted in ten years of cost increases and quality loss. New manager of the operating group faces an... View Details

Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Banking Industry