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  • March 2022
  • Case

DealShare: Social E-Commerce for the Indian Mass Market

By: Krishna G. Palepu and Malini Sen
Launched in September 2018, e-retail startup DealShare has created a tech-enabled model for the Indian mass market that allows customers to buy together, save money on good quality goods, and at the same time have fun. It targets customers who are still getting used to... View Details
Keywords: Business Model; Disruption; Trends; Talent and Talent Management; Customer Focus and Relationships; Value; Cost vs Benefits; Value Creation; Internet and the Web; India
Related
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

2001, the once-profitable company lost 8.3 billion euros (equal to $15.1 billion today)—the second-biggest loss of any French company ever. A year later, the company’s debts totaled 71 billion euros, three times the View Details
Keywords: by Michael Blanding
  • 15 May 2015
  • Research & Ideas

Kids Benefit From Having a Working Mom

stayed home full time, according to a new study. Men raised by working mothers are more likely to contribute to household chores and spend more time caring for family members. “There are very few things that have such a clear effect on... View Details
Keywords: by Carmen Nobel
  • 04 Nov 2011
  • Working Paper Summaries

Multi-Sided Platforms

Keywords: by Andrei Hagiu & Julian Wright
  • June 2020 (Revised October 2020)
  • Case

What Went Wrong with Boeing's 737 Max?

By: William W. George and Amram Migdal
This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346 people died: the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines... View Details
Keywords: Communication; Communication Intention and Meaning; Communication Strategy; Forms of Communication; Announcements; Decision Making; Decision Choices and Conditions; Judgments; Ethics; Moral Sensibility; Values and Beliefs; Globalization; Global Strategy; Governance; Corporate Accountability; Governance Controls; Human Resources; Resignation and Termination; Leadership; Leadership Style; Management; Business or Company Management; Crisis Management; Management Practices and Processes; Management Skills; Management Style; Management Systems; Risk Management; Time Management; Markets; Demand and Consumers; Digital Platforms; Supply and Industry; Duopoly and Oligopoly; Industry Structures; Operations; Product Development; Organizations; Organizational Change and Adaptation; Organizational Culture; Outcome or Result; Failure; Success; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Risk and Uncertainty; Safety; Strategy; Transportation; Air Transportation; Aerospace Industry; Air Transportation Industry; Africa; Ethiopia; Asia; Indonesia; North and Central America; United States; Seattle; Chicago
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  • March 2000 (Revised April 2004)
  • Case

VacationSpot.com & Rent-A-Holiday: Negotiating a Trans-Atlantic Merger of Start-Ups

Describes a potential trans-Atlantic merger between two young companies in the Internet space. VacationSpot.com, based in Seattle, and Rent-A-Holiday, based in Brussels, both offer online listings and reservations for independent leisure lodging (i.e., villas,... View Details
Keywords: Negotiation; Valuation; Internet and the Web; Mergers and Acquisitions; Business Startups; Cross-Cultural and Cross-Border Issues; Travel Industry; United States; Brussels
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  • 01 Feb 2001
  • News

What Makes a Good Leader

purpose has always been to educate leaders," notes Dean Kim B. Clark. "Our students learn to be managers here, but they also learn that it is important to make a difference in the world — to bring commitment, integrity, and a sense of View Details
Keywords: Management
  • 10 Dec 2021
  • Research & Ideas

Truth Be Told: Unpacking the Risks of Whistleblowing

complaint, but the class discussion turned to the motivations of the man who revealed the wrongdoing. Have you ever thought about blowing the whistle? Dey asked her students. Their response: We’ve thought about it, but it is so costly. At a View Details
Keywords: by April White
  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

the rewards were great. This initial success prompted Enron to extrapolate its business model to other markets. In 1994, Enron officials started trading wholesale electricity after Congress deregulated the industry; Enron analysts estimated the electricity market to be... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • Portrait Project

Nayely Martinez

landlord intent on evicting tenants amidst a wave of neighborhood gentrification. “Pasito a pasito,” my Mom and I gently murmured to my Dad, as he drifted in and out of consciousness, fighting for his life for a month in the Cardiac ICU... View Details
  • 25 Oct 2016
  • First Look

October 25, 2016

2016 University of Chicago Press Innovation Equity: Assessing and Managing the Monetary Value of New Products and Services By: Ofek, Elie, Eitan Muller, and Barak Libai Abstract—This book bridges the gap between what academics know, and... View Details
Keywords: Sean Silverthorne
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

Jamie_Hall Amazon’s acquisition of Whole Foods last August was the corporate equivalent of mixing tap water with organic extra virgin olive oil. You’d be hard-pressed to find two companies with more different value propositions. Even so,... View Details
Keywords: by Michael Blanding; Food & Beverage
  • Web

Human Relations and Harvard Business School – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

curriculum and research, which embraced applied, empirical-based studies and a multi-disciplinary approach incorporating biology, physics, biochemistry, psychology, sociology, and anthropology. “In Mayo’s time . . . the idea of... View Details
  • Web

Courses | Social Enterprise | Harvard Business School

governance systems leaders can use to promote responsible conduct by companies and their employees, and shows how personal values can play a critical role in effective leadership. Social Purpose of the Firm (SPF) SPF is a short module... View Details
  • 06 Jul 2023
  • News

Lessons from Major League Baseball's Game-Changing Innovations

upon a couple years ago was that we really need to try to get some of this other action back into the game. And then the other piece of it is that game times have dramatically increased over the last really, like I said last couple... View Details
  • Web

Topics - HBS Working Knowledge

Satisfaction (23) Customer Value and Value Chain (12) Customers (104) Customization and Personalization (3) Debt Securities (1) Decision Choices and Conditions (43) Decision Making (240) Decisions (10)... View Details
  • 07 Nov 2023
  • News

Love and Money

third chapter of your life in many of our cases. And I really think it's just about taking the time to pause and step back and asking those questions. I don't think it's a skill that people don't have, I... View Details
  • 20 Oct 2015
  • Blog Post

What to Expect Your First Year at HBS

work is almost certainly going to put you out of your comfort zone, adding to the intensity of the experience. The rigor of the experience extends beyond academics – your social life will keep you plenty busy as well. With 900+ people in... View Details
  • 16 Nov 2009
  • Research & Ideas

The Times Captures History of American Business

would leaders from all walks of life and from organizations of all kinds find the direction, energy, consensus, and talent to build a stable, sustainable financial system and at the same time shepherd the... View Details
Keywords: by Martha Lagace; Journalism & News
  • Web

Technology & Innovation - Faculty & Research

inserting themselves at every juncture in the customer's consumption chain. By decoupling—the act of separating activities that people are used to co-consuming—new digital businesses are disrupting retailing, telecom and other industries. Decoupling allows consumers to... View Details