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All HBS Web
(10,106)
- People (64)
- News (3,231)
- Research (3,925)
- Events (24)
- Multimedia (60)
- Faculty Publications (1,351)
- 23 Feb 2015
- Research & Ideas
How to Break the Expert’s Curse
brand-new doctors through life-or-death situations. "There's a huge learning curve in medicine, and teaching is highly variable in terms of training," Zhang says. "Some attending physicians really prioritize mentoring, while others View Details
- 17 Jan 2023
- Book
Good Companies Commit Crimes, But Great Leaders Can Prevent Them
convicted Enron executives—he concluded that their crimes were seldom calculated, but rather inspired by gut feelings and a striking absence of empathy for the clients who lost their money. Soltes talked to HBS Working Knowledge about the...
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by Lane Lambert
- 03 Oct 2005
- What Do You Think?
What’s the Future of Globally Organized Labor?
gain momentum once the labor groups' revolutionaries ensure the establishment of a work ethic and collective thinking rather than just focusing on short-term needs," according to Hujaj Ali Nawaz Khan. Deepak Alse points out that,...
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by James Heskett
- 04 Mar 2019
- What Do You Think?
What’s the Antidote to Surveillance Capitalism?
actions. Some of the media (Facebook, Apple, Amazon, Netflix, and Google) they employ, however, represent a threat of monopoly that should be addressed by the very governments that, ironically, could turn big data against us. So say...
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- 06 Sep 2022
- Research & Ideas
Does Hybrid Work Actually Work? Insights from 30,000 Emails
country’s nationwide COVID-19 lockdown. The researchers studied employee emails and attachments before and during a nine-week period using machine learning and textual analysis. They supplemented their email analysis with qualitative...
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by Ben Rand
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
practices NSM, they are able to build affective engagement with their employees in creating a learning environment where each employee feels respected and fulfilled in an environment of trust.'' Kim Forbes observed, "This ties in...
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by James Heskett
- 01 Feb 2021
- What Do You Think?
Has the New Economy Finally Arrived?
worked out. It may have contributed to the thinking behind the “dot-com bubble,” which was characterized by a wave of IPOs for organizations built around the information economy, ballooning stock options,...
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by James Heskett
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
that marketers began to think of the Web as an advertising medium, U.S. Internet advertisers spent $940 million; a year later, that number had almost doubled, and some put it as high as $4 billion in 1999. Forecasts on what lies ahead are...
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by Susan Young
- 01 Aug 2016
- Research & Ideas
Retail Execs Underplay Current Performance to Investors--but Why?
the paper says. With some evidence that “a few are behaving badly,” Froot says the findings might prompt the US Securities and Exchange Commission to scrutinize weaknesses in the announcement process. “We definitely think this merits...
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- 13 Feb 2006
- Research & Ideas
The Hidden Market for Babies
by society, rather than by the parents themselves. A third framework would relate to equity. As a society, we need to think about what fairness means in this realm. Is the...
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- 08 May 2013
- Research & Ideas
A Company’s Evolving View of Gender Equity
gender and work, the paper, An Outside- Inside Internalization of Shifting Gender Logics in Professional Work, identifies cycles of organizational analysis and resulting actions sparked by transformations in societal beliefs and practices...
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- 29 Dec 2019
- Research & Ideas
Read Our Most Popular Research Stories of 2019
them—and all soon-to-be managers—make the shift. These 4 CEOs Created a New Standard of Leadership At the height of the 2008 financial crisis, these four corporate leaders stepped forward—and changed how we think of leadership forever....
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by Sean Silverthorne
- 25 Jun 2018
- Research & Ideas
In America, Immigrants Really Do Get the Job Done
ferrantraite The Muslim ban. The Wall. Children separated from their parents at the Mexican border. The past two years have seen an aggressive push by the Trump administration against both legal and illegal immigration. But it’s not just...
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- 13 Jan 2014
- Research & Ideas
How Government Can Restore the Faith of Citizens
Henry David Thoreau once said, "That government is best that governs least." Easy for him to say. Stuck out by himself at Walden Pond, he never had to deal with potholes on his morning commute or broken streetlights at night. It...
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by Michael Blanding
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
naturally that way; I knew too much about the politics of Asia when I got shot down. I think there was a lot of damage done by optimists; other writers from other wars share that opinion. The problem is,...
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by Boris Groysberg and Robin Abrahams
- 07 Mar 2023
- HBS Case
ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?
study. “Just seeing this race for the sake of it. And so we wanted to write a paper to help slow it down and just think through the risks and harms.” While the paper had already been reviewed by Google and...
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- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
Companies spend significant sums to acquire customers. Once hooked, marketers protect those investments by attempting to keep patrons happy, engaged, and most of all, loyal. Reducing customer attrition, or "churn" in marketing parlance,...
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- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
when a firm does share this information, consumers consider it a form of "intimate disclosure"--and people are often more attracted to brands that disclose intimate information. Shoppers have greater affinity for brands that advertise how muchit costs to make a...
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- 12 Aug 2020
- Research & Ideas
Why Investors Often Lose When They Sue Their Financial Adviser
indexes by 30 percent. The market swings likely prompted many brokerage customer to scrutinize their advisers’ investments, and some might not have liked what they saw. “There's a Warren Buffett quote: ‘Only when the tide goes out do you...
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- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
enterprise which, in turn, could start to reach out towards other nationalities. During these years also Unilever's strategic thinking became more focused, with an emphasis on reconfiguring the geographical basis of its business. This was...
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