Interviewing - Publications - Faculty & Research

2017
Book

The Language of Global Success: How a Common Tongue Transforms Multinational Organizations

For nearly three decades, English has been the lingua franca of cross-border organizations, yet studies on corporate language strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an... View Details

Keywords: Communication; Residency; Corporate Strategy; Globalized Firms and Management; Cross-Cultural and Cross-Border Issues; Brazil; France; Germany; Indonesia; Japan; Taiwan; Thailand; United States

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Social Enterprise - Faculty & Research

interview with Paine, Conway discusses the committee's creation and provides an insider's perspective on what has made it so effective. 2014 Article Corporate Social Responsibility Reporting in China: Symbol or Substance? By: Christopher... View Details

05 Jun 2020
Research & Ideas

How Anchor Investors Help Impact Funds Succeed

fund.” The group surveyed 13 fund managers about 28 funds, and conducted qualitative interviews with six anchor investors. The paper was written by Shawn Cole, the John G. McLean Professor at Harvard Business School; Rob Zochowski,... View Details

Keywords: by Sean Silverthorne; Financial Services

01 Jan 2012
News

E. Roe Stamps IV, MBA 1974

phenomenal,” says Stamps, who interviews several candidates a week, usually via Skype. His eyes light up as he tells about a student who sang opera during an interview and another who had been homeless and... View Details

24 May 2021
Op-Ed

Can Fabric Waste Become Fashion’s Resource?

COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details

Keywords: by Geoffrey Jones and Shelly Xu; Fashion

2022
Working Paper

Rethinking Explainability as a Dialogue: A Practitioner's Perspective

By: Himabindu Lakkaraju, Dylan Slack, Yuxin Chen, Chenhao Tan and Sameer Singh

As practitioners increasingly deploy machine learning models in critical domains such as healthcare, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way to bridge the gap between... View Details

Keywords: Natural Language Conversations; AI and Machine Learning; Experience and Expertise; Interactive Communication; Business and Stakeholder Relations

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2022
Working Paper

The Disagreement Problem in Explainable Machine Learning: A Practitioner's Perspective

By: Satyapriya Krishna, Tessa Han, Alex Gu, Javin Pombra, Shahin Jabbari, Steven Wu and Himabindu Lakkaraju

As various post hoc explanation methods are increasingly being leveraged to explain complex models in high-stakes settings, it becomes critical to develop a deeper understanding of if and when the explanations output by these methods disagree with each other, and how... View Details

Keywords: AI and Machine Learning; Analytics and Data Science; Mathematical Methods

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2006
Dissertation

Enterprise Risk Management in Action

By: Anette Mikes

The new Basel regulatory initiatives and a burgeoning risk management literature signify the rise of enterprise risk management (ERM) in the financial services sector. However, very little is known of the roles that risk management plays in organizations and how it... View Details

Keywords: Banks and Banking; Risk Management; Practice; Governance Controls; Value; Strategy; Financial Services Industry

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Frequently Asked Questions | Social Enterprise | Harvard Business School

the entire HBS community of faculty, alumni, and students. The student-led clubs offer distinct membership benefits to those students who elect to join. We partner closely with the clubs to build the Social Enterprise community and offerings on campus. Do I need to... View Details

25 Apr 2023
Blog Post

How Short Intensive Programs (SIPs) Transform Your MBA Learning Journey

students. We interviewed two students about their experiences with SIPs, taking a closer look at their time in the Spiritual Lives of Leaders and Personal Finance courses. Tricia Peralta (MBA 2024) - Spiritual Lives of Leaders Why did you... View Details

14 Mar 2018
Research & Ideas

Feeling Stressed? Try Sniffing Your Romantic Partner's Shirt

they were smelling, but were asked whether they believed the shirt had been worn by their partner. Per instruction, the women repeatedly took one-minute whiffs of the sweaty clothing before, during, and after undergoing a psychological test meant to induce stress: a... View Details

Keywords: by Carmen Nobel

29 Mar 2012
Working Paper Summaries

An Exploration of Luxury Hotels in Tanzania

Keywords: by Diego A. Comin; Entertainment & Recreation

08 Dec 2009
First Look

First Look: Dec. 8

Working Papers Modeling a Paradigm Shift: From Producer Innovation to User and Open Collaborative Innovation Authors: Carliss Y. Baldwin and Eric von Hippel Abstract In this paper we assess the economic viability of innovation by producers relative to two increasingly... View Details

Keywords: Martha Lagace

Research Summary

Developing Organizational Capabilities to Compete

By: Michael Beer

Michael Beer’s current research focuses on the question of what makes an Effective Organization. Based on his extensive research and practice about this question Beer has identified six highly interrelated core capabilities:

Capacity of the... View Details

Research Summary

Overview

Yanhua Bird's research encompasses two streams: (1) entrepreneurship and social innovation — how the design and structure of alternative forms of enterprises influence their activities and success, with a focus on peer-to-peer markets and social enterprises, and (2)... View Details

Keywords: Organizational Behavior; Strategy; Social Evaluation; Entrepreneurship; Social Innovation; Social Movements; Non-market Strategy; Corporate Sustainability

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

rather than focus simply on products and sales. And Gulati's research, including interviews with 500 executives spanning industries and geographies, asserts that outside-in success is not confined to any one sector. "I see the move... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

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Online Business Strategy Course | HBS Online

Theatres, JPMorgan Chase, Quest Diagnostics, Raksul, Ripple, Simon-Kucher & Partners, Tatra banka, and West Monroe Partners. Description of silent animated video above: Learner scrolls through video interviews from prominent business... View Details

29 Jul 2022
Research & Ideas

Will Demand for Women Executives Finally Shrink the Gender Pay Gap?

search firm executive who was interviewed as part of Healy’s research explained how eager companies are to recruit women to their upper ranks: “Virtually all of my clients [looking to fill a senior role] will go out of their way to... View Details

Keywords: by Kristen Senz

14 Jun 2021
Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

mention the executives in my class. "Here’s some good news: We can engage with that anxiety productively." Many of us are familiar with this kind of anxiety. I’ve interviewed and studied many leaders whose confidence has faltered before a... View Details

Keywords: by Francesca Gino

September 2006 (Revised March 2007)
Case

Recruitment of a Star

By: Boris Groysberg, Stephen Balog and Jennifer Haimson

Details power dynamics that unfold in the firm when one of its best and brightest threatens to leave. It focuses on the dynamics of attracting, hiring, compensating, negotiating, and leveraging a star performer in a professional service firm. In particular, traces the... View Details

Keywords: Talent and Talent Management; Compensation and Benefits; Recruitment; Resignation and Termination; Selection and Staffing; Job Interviews

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