Internet - Publications - Faculty & Research

Profile

Marla Malcolm Beck

nature.” As the founder and CEO of Bluemercury, the highly successful luxury cosmetics retailer, Beck has lived an entrepreneur’s dream. She started the company in 1999, just as the dot.com boom was at its zenith, and while everyone was aiming at View Details

26 Jun 2000
Research & Ideas

A New Ecosystem for Business and Society

survived." Dean Clark continued this theme by discussing issues that businesses, society and higher education need to recognize and confront. For business, he said, the Internet has brought about the creation of "an entirely new... View Details

Keywords: by Martha Lagace

02 Apr 2014
What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

entrepreneurship " Peter McCann pointed out that things are déjà vu all over again. "There will be increased productivity but the day of zero marginal cost for more than a small set of goods and services is not even on the distant horizon." Ruth Winett... View Details

Keywords: by James Heskett; Service

17 Sep 2007
Research & Ideas

Broadband: Remaking the Advertising Industry

Historians have the wisdom granted by time. But for researchers trying to understand current events, especially in the helter-skelter Internet age, the world can change completely before the digital ink dries on the manuscript. That... View Details

Keywords: by Julia Hanna; Advertising; Media & Broadcasting; Publishing

01 Apr 2001
News

William Fung: E-Commerce and Efficiency

Internet to improve efficiency and cater to new customers is a clear winner. Group managing director William K.L. Fung (MBA ’72) understands that e-commerce is revolutionary. “But it won’t change what our business is,” he insists. “We’re... View Details

Keywords: Alejandro Reyes; Clothing and Clothing Accessories Stores; Retail Trade

01 Mar 2007
News

Microsoft’s Ballmer Makes His Pitch

BALLMER: Microsoft plans to remain on the cutting edge of digital media technology. If you think that the last decade produced a torrent of consumer high-tech innovation — notably personal computers, broadband Internet access, cell... View Details

Keywords: News, Library, Internet, and Other Services; Information; Management, Scientific, and Technical Consulting Services; Professional Services

May 26, 2000
Article

Web Self-Service Can Be Self-Defeating

By: Frances X. Frei and Y. Moon

Keywords: Internet and the Web

Citation

Find at Harvard

October 1985 (Revised December 1989)
Case

CompuServe (B)

By: James L. Heskett

Keywords: Internet and the Web; Web Services Industry

Citation

Find at Harvard

01 Apr 1998
News

Deals For Sale

IF BUSINESS-TO-BUSINESS commerce over the Internet is the wave of the future - and analysts project such transactions will increase a thousandfold by 2001 - then Scott Randall and his company, FairMarket (www.fairmarket.com), are riding... View Details

Keywords: Judith A. Ross

01 Dec 2004
News

Closing the Opportunity Gap

Gerald Chertavian (MBA ’92) used the wealth he acquired in the 1990s Internet boom to realize a longtime goal. He started a special school to help disadvantaged young adults find careers in the corporate world. Chertavian’s Boston-based... View Details

Keywords: Elementary and Secondary Schools; Educational Services

01 Dec 2017
News

@Soldiers Field

entrepreneur Diane Hessan (MBA 1977) concerning her qualitative research on the American electorate. In late September, the HBS Association of Boston hosted a fireside chat with General Electric’s Jeff Immelt (MBA 1982) and HBS professor emeritus Ben Shapiro. Immelt,... View Details

Profile

Jason A. Kilar

Internet commercial marketplace. Rayport called the class “Managing in the Marketspace” and through one of his cases, he introduced a relatively unknown Seattle-based online bookseller named Amazon. Kilar recalled spending... View Details

16 May 2005
Research & Ideas

Confronting the Reality of Web Services

What's next for Web services? In his case summary "Will Web Services Really Transform Collaboration?" published in the Winter 2005 edition of MIT Sloan Management Review, HBS associate professor Andrew P. McAfee argues that the benefits of Web services, in... View Details

Keywords: by Sara Grant