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Show Results For
- All HBS Web
(3,083)
- People (19)
- News (659)
- Research (1,622)
- Events (27)
- Multimedia (29)
- Faculty Publications (998)
- 17 Dec 2020
- News
Making Club History in Japan; Startup Accelerator Case Goes Virtual in Atlanta
around the world, too, and I would love to collaborate with other clubs.” Virtual Case Discussion Dissects Launch of The Farm at Comcast More than 30 alumni from the HBS Club of Atlanta joined Professor Linda Hill, on November 23 for an View Details
Keywords: Margie Kelley
- Research Summary
Self-environment relationship and its effect on decisions under risk and uncertainty
My research seek to better understand the main cognitive and social abilities that guide our judgments, and the ways they interact with aspects of the situation to shape humans' decisions. It is currently comprised of three related... View Details
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
was more than good enough, companies like Dell could outsource the subsystems from which its machines were assembled. What was not good enough? The interface with the customer. By directly interacting with customers, Dell could ensure it... View Details
- Web
Online Business Strategy Course | HBS Online
value and achieve outstanding financial performance. Stay active by engaging in a new activity every three to five minutes and applying your knowledge through group exercises. Description of silent animated video above: Learner completes an View Details
- January–February 2024
- Article
Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments
By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; Performance Improvement
Buell, Ryan W., Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan, and Rengaraj Venkatesh. "Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments." Manufacturing & Service Operations Management 26, no. 1 (January–February 2024): 154–166.
- 03 Jun 2002
- Research & Ideas
How to Succeed With Your New Boss
unrealistic and have to work to reset them. Also you should take care, as part of your broader effort to secure early wins, to under-promise and over-deliver. The style conversation. In this conversation you work to understand how you and your new boss can best View Details
Keywords: by Michael Watkins
- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
Management lessons for empathic leaders Since the research team studied workplace interactions between co-workers, more research is needed to evaluate how emotional acknowledgment works in hierarchical View Details
Keywords: by Pamela Reynolds
- Teaching
Overview
Ryann has extensive teaching experience in varied instructional settings. She was appointed the Qualitative Advisor for the Harvard University Sociology Department senior thesis writers in 2015-2016, and supervised two senior thesis writers in prior years. She served... View Details
- Research Summary
Overview
Professor MacKay combines theory and measurement to deliver new insights about price competition and consumer preferences. In current and published papers, his research addresses how strategic pricing decisions may be influenced by algorithms, long-term contracts,... View Details
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
extent, often tolerate, expect, or even praise the selfish pursuit of personal gain. This makes the business environment quite different from many other social environments in which we interact with other people. Few of us want to be... View Details
Keywords: by Lane Lambert
- 22 Feb 2018
- Book
The New History of American Capitalism
scholars find instead distinctive regimes of interaction and peculiar modes of relation. They study capitalism in action. This new focus lies at the intersection of two legacies from the historiography traced above—historians’ tendency to... View Details
Keywords: Manufacturing
- Web
Social Enterprise - Faculty & Research
discuss how these findings advance understanding of how organizational structure and corporate leadership interact and of how organizations can more effectively realize the strategic value of corporate social responsibility activities.... View Details
- 13 Nov 2023
Military Explore the HBS Case Method with Professor Jim Matheson
You've seen videos of what it is like to be in an HBS Classroom. You've heard stories about cold calls, sky deck, and protagonist surprises. Now is your chance to experience the case method live. Join Professor Jim Matheson, Faculty Advisor to the Allied Forces Alumni... View Details
- Web
Running a Program/Submitting a Job - Research Computing Services
of CPUs). These are submitted to and run as either interactive or batch jobs under the LSF scheduler, depending on which interface you use. Please refer to the subsections below for detailed instructions on how to run the default... View Details
- Web
Research - Behavioral Finance & Financial Stability
expectations into a standard setting of price formation in which investors learn about the fundamental value of an asset and trade it. They study the interaction of diagnostic expectations with learning from prices and speculation (buying... View Details
- 01 Sep 2023
- News
Made in Italy
are the things that HBS is the best in the world at teaching today?” he explains. “One of those is the role of capitalism—the interaction of industry and government and how those two things are balanced.” It was that interest that led... View Details
Keywords: April White
- Web
Online Business Analytics Course | HBS Online
More Our Difference The most engaging, interactive way to master business analytics. Stay active by engaging in a new activity every three to five minutes. Description of silent animated video above: People walking on the street... View Details
- Web
Information Technology | About
Copyright Act (DMCA) Standards for Electronic Communication & Interaction Communications with Large Groups Use of Networking and Social Media Tools Use of Computers and Wireless Devices in the Classroom Media/Reporters in the HBS Learning... View Details
- Teaching Interest
Managing Global Health: Applying Behavioral Economics to Create Impact (MBA)
Health, and development more broadly, is not something we give to people: it is something they produce themselves, interacting with supply-side and institutional factors. This course trains students to see through the lens of the end-user and to use the levers of... View Details
- 2014
- Article
In Search of the Self at Work: Young Adults' Experiences of a Dual Identity Organization
By: Michel Anteby and Amy Wrzesniewski
Purpose: Multiple forces that shape the identities of adolescents and young adults also influence their subsequent career choices. Early work experiences are key among these forces. Recognizing this, youth service programs have emerged worldwide with the hope of... View Details
Keywords: Organizational Identity; Socialization; Youth; Youth Service Programs; Identity; Mission and Purpose; Age; Personal Development and Career; Service Industry; Europe
Anteby, Michel, and Amy Wrzesniewski. "In Search of the Self at Work: Young Adults' Experiences of a Dual Identity Organization." Research in the Sociology of Work 25 (2014): 13–50.