Interaction - Publications - Faculty & Research

Research Summary

Overview

Professor MacKay combines theory and measurement to deliver new insights about price competition and consumer preferences. In current and published papers, his research addresses how strategic pricing decisions may be influenced by algorithms, long-term contracts,... View Details

Keywords: Price Effects; Competition Policy; Algorithms; Online Competition; Dynamic Pricing; Beliefs; Preferences; Preference Heterogeneity; Preference Measurement; Competition; Microeconomics; Strategy; Integration; Cooperation

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Events - Business History

group of experts to examine relations between firms, governments, and global governance frameworks in historical perspective. Panelists addressed questions about the ways companies have interacted with multi-layered governance and... View Details

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Online Business Essential Courses | HBS Online

platform was engaging, innovative, and allowed me to interact with the material in a way I never expected from an online course. Jocelyn Johnson NYC Lawyer Credential of Readiness (CORe) I'd never experienced such an immersive platform... View Details

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

not in the room. The more trust that accumulates between us, the better this works. How do you build up stores of this essential leadership capital? Here’s the basic formula: people tend to trust you when they think they are interacting... View Details

Keywords: by Kristen Senz

07 Mar 2022
Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

Business School. How managers and employees benefit Using transcripts from earnings conference calls held by Standard & Poor’s 1500 companies, the researchers looked for managers who turned to colleagues for input. Conference calls, the researchers say, are likely... View Details

Keywords: by Pamela Reynolds

01 Jun 2024
News

Quantum Leap

estimate portfolio risk—something that classical computers struggle to do in a timely fashion. Quantum computers also should excel at modeling molecules and their interactions with one another, making it far easier to do everything from... View Details

Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

researcher observed in India during the same week. "We lived and experienced these teams," Neeley says. And they asked questions. Can you tell us about your project? How do you interact with your colleagues at other sites?... View Details

Keywords: by Kim Girard

04 Aug 2023
Blog Post

Aaron Sabin (MS/MBA 2023): Engineering a Climate Change Solution by Cutting the Cost of Carbon Capture

cells pass electrons to some of the molecules in the solution. The carbon in the CO2 is electrophilic—it’s drawn to the electrons in the liquid. So, when we pass it through the air contactor and the solution interacts with the atmosphere,... View Details

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

times what they spend on online advertising. Sources: SBI Magazine, “The World’s Largest Sales Forces”; Selling Power, “500 Largest Sales Forces 2018”; Interactive Advertising Bureau, “IAB Internet Advertising Revenue Report 2017.” The... View Details

Keywords: by Dina Gerdeman

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

grows, not only do new teams form and new managers lead, but there can also be cross-team dynamics that create tension. Product and engineering teams often fail to align or face sales/marketing/support challenges. Pay attention to how these interdependent teams View Details

Keywords: by Julia Austin

18 Jun 2024
Research & Ideas

Industrial Decarbonization: Confronting the Hard Challenges of Cement

Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details

Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing

30 May 2023
Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

working paper, and Israeli says the team has already received positive feedback from market researchers in the field who are beginning to explore the use to some of their methods. “There’s a really special type of skill that comes up when you think about View Details

Keywords: by Kristen Senz

Research Summary

Self-environment relationship and its effect on decisions under risk and uncertainty

My research seek to better understand the main cognitive and social abilities that guide our judgments, and the ways they interact with aspects of the situation to shape humans' decisions. It is currently comprised of three related... View Details

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Rising Scholars - Doctoral

Rising Scholars Conference Rising Scholars Conference Expand Your Network The Rising Scholars Conference is an event that gathers diverse doctoral and postdoctoral students from across the country to present their work and interact with... View Details

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Online Business Strategy Course | HBS Online

animated video above: Learner completes an interactive question by dragging and dropping choices into two different categories Get social by collaborating with a global community of peers before, during, and after your course. Learners... View Details

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

expanding its business-cleaning offerings to new markets to match new demands and unmet needs. Zoom removed time limits from basic accounts for primary school educators who now need to use its teleconferencing software for teaching. Fan View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

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Aldrich Hall | About

continuous writing surfaces; moveable blackboards and projection screens; and several different kinds of lighting were radical at the time, but ideally suited to the dynamic interactions among students and teachers during case-method... View Details

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HBS Alumni Conference: Accelerating Climate Solutions - Alumni

HBS Alumni Conference Accelerating Climate Solutions On May 10, 2023 distinguished faculty, HBS alumni and other business leaders, investors, and entrepreneurs convened at Harvard Business School for a groundbreaking day of discussion and View Details

January–February 2024
Article

Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments

By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh

Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients... View Details

Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; Performance Improvement

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22 Feb 2018
Book

The New History of American Capitalism

scholars find instead distinctive regimes of interaction and peculiar modes of relation. They study capitalism in action. This new focus lies at the intersection of two legacies from the historiography traced above—historians’ tendency to... View Details

Keywords: Manufacturing

Publications