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Show Results For
- All HBS Web
(1,690)
- People (4)
- News (296)
- Research (1,162)
- Events (6)
- Multimedia (5)
- Faculty Publications (431)
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of the unit's work are View Details
Keywords: Susan Young
- 01 Oct 2001
- News
New Economy Notables: Scott D. Cook
cofounder of Intuit, the world leader in software for personal and small business finance. After studying economics and math at the University of Southern California and earning his MBA, he learned the ropes of product marketing at... View Details
- 01 Dec 2002
- News
GE's Jeff Immelt
he's been influenced by Welch's “ability to soak up new ideas, to transform himself, and to create change within the company.” The two continue to enjoy a good relationship, Immelt said. A company's success is built on four components,... View Details
- 17 Oct 2011
- Research & Ideas
How ‘Hybrid’ Nonprofits Can Stay on Mission
same way as new hires' work habitus influences the way in which they will enact the market and social welfare logics within hybrids, the work habitus of top managers influences... View Details
Keywords: by Carmen Nobel
- 28 Oct 2015
- Research & Ideas
A Dedication to Creation: India's Ad Man Ranjan Kapur
2003. He is now active mentoring young entrepreneurs, investing in companies, and painting. The interview is part of the Creating Emerging Markets series sponsored by the HBS Business History Initiative, in which business leaders in... View Details
- 20 Jul 2010
- First Look
First Look: July 20
Publications Market Reaction to and Valuation of IFRS Reconciliation Adjustments: First Evidence from the UK Authors: Joanne Horton and George Serafeim Publication: Review of Accounting Studies (forthcoming) Abstract We investigate the... View Details
Keywords: Martha Lagace
- 19 Jan 2016
- First Look
January 19, 2016
Markets By: Baker, Malcolm Abstract—The link between measures of risk and return within the equity market has been very weak over the past 47 years: in the United States, returns on high-risk stocks have... View Details
Keywords: Sean Silverthorne
- 01 Apr 2001
- News
Beyond the Rim: New Paths to Success in Asia
infrastructure in the world. What are the implications for their ability to leapfrog content and technical developments in this sector in the United States? Internet development in China. Online marketing and consumer behavior in South... View Details
- 12 Dec 2006
- First Look
First Look: December 12, 2006
Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407057 Factors That Influence Cross-Border Equity Investment Harvard Business School Note 107-020 Purchase this note:... View Details
Keywords: Martha Lagace
- 01 Dec 2009
- News
Seven Honored with Alumni Achievement Award
influenced and shaped who they are. They have overcome adversity, been inspired by others, and gained sustenance not only from their families but also from activities and pursuits that they personally enjoy. With that in mind, we present... View Details
- 15 Feb 2011
- First Look
First Look: Feb. 15
trades involving similar goods. It draws on archival, interview, and observational data mainly from New York state to analyze market participants' efforts to legitimize commerce and resolve a jurisdictional dispute. Building on literature... View Details
Keywords: Sean Silverthorne
- 21 Jul 2015
- First Look
First Look: July 21, 2015
Watchmaking By: Raffaelli, Ryan Abstract—In this qualitative study, I examine the factors that influence the re-emergence of market demand for a legacy technology in a mature institutional field. I extend... View Details
Keywords: Sean Silverthorne
- 28 May 2019
- News
Ask the Expert: In Security
credit card companies have become much better at shutting that down quickly.” Now hackers look for personally identifiable information—think birthdays, social security numbers, and addresses—that they can sell on the underground market... View Details
- 01 Jun 1996
- News
New Releases
economy as a whole. The authors, who include HBS professor Dorothy Leonard-Barton and Rosenbloom, explore new ideas for linking research with commercial markets and identify the policy choices for industry, government, and universities as... View Details
- 23 Sep 2024
- Blog Post
2024 Summer Internships in Business & Environment
have led to their trajectory of becoming the largest utility by market cap in the U.S., underscoring their influence and leadership in the energy sector. Ines's role prior to HBS was Corporate Business... View Details
- 05 Feb 2001
- What Do You Think?
Do MBA Programs Face “The Innovator’s Dilemma”?
students." In his words, this behavior should characterize well-respected programs. He asks, "Isn't 'adapting to change' almost a synonym for learning?" Little attention was given to the influence of alumni in shaping... View Details
Keywords: by James Heskett
- 17 Oct 2012
- Research & Ideas
America Needs a Manufacturing Renaissance
products to Asia, who would have guessed that this decision would influence where the most important component for tomorrow's electric vehicles—the batteries—would be produced? But that is what happened. The offshoring of consumer... View Details
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
counterparts. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55026 Economists (and Economics) in Tech Companies By: Athey, Susan, and Michael Luca Abstract—As technology platforms have created new markets and new... View Details
Keywords: Dina Gerdeman
- 07 Dec 2009
- Research & Ideas
Government’s Positive Role in Kick-Starting Entrepreneurship
market, then investors, employees, intermediaries such as law firms and data providers, and the wider capital markets are likely to be knowledgeable about the venturing process and the strategies, financing, support, and exit mechanisms... View Details
- 01 Dec 2011
- News
Reimagining the MBA
specifically the ability to identify what is distinctive about markets that differ from the students’ home environments, and how to manage in such unfamiliar terrain. The centerpiece of FIELD 2 is an exercise that challenges cross-section... View Details