Goals - Publications - Faculty & Research

18 Apr 2011
Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

not the goal for redundant communication. Even if a powerful manager is clear and direct with an employee, it's still the redundancy that counts. "I didn't think we'd find this. I was stunned," Neeley says. While both sets of... View Details

Keywords: by Kim Girard

April 1999 (Revised May 2005)
Case

GE's Two-Decade Transformation: Jack Welch's Leadership

By: Christopher A. Bartlett and Meg Wozny

GE is faced with Jack Welch's impending retirement and whether anyone can sustain the blistering pace of change and growth characteristic of the Welch era. After briefly describing GE's heritage and Welch's transformation of the company's business portfolio of the... View Details

Keywords: Transformation; Global Strategy; Leadership Development; Goals and Objectives; Six Sigma; Management Succession; Service Operations; Quality; Corporate Strategy

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26 Oct 2021
Research & Ideas

What Companies Want Most in a CEO: A Good Listener

resources. That’s because today’s senior executives face a more complex, technology-driven work world in which they must coordinate diverse teams across the globe to achieve goals and solve problems, the researchers note in their recent... View Details

Keywords: by Jay Fitzgerald

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Planned Giving - Alumni

can help you achieve your philanthropic goals for HBS, as well as other charities. Learn how to make a gift to HBS from your existing donor-advised fund. John C. Whitehead Society Recognizing alumni and friends who make planned gifts to... View Details

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Case Services - Faculty & Research

the staff on a more personal basis. Working at the Case Services Center The Case Services staff is comprised of individuals experienced in delivering high-touch, high-quality customer support in an atmosphere dominated by tight deadlines. They support one another in... View Details

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

future and the past, and 'exploit and explore,' all at the same time. That's a relatively rare accomplishment," he says. Tushman cites organizations such as Analog Devices, British Telecom, IBM, and Procter & Gamble as achieving these View Details

Keywords: by Garry Emmons

29 Jul 2021
Blog Post

Exploring the Intersection of Business & Health Care: Summer Fellow Derek Soled (MD/MBA 2022)

Equity Team in the Vaccine Operations Center, whose goals are to achieve maximum vaccination levels in New York City, to close the vaccination gap between different boroughs and ethnic groups, and to tackle structural racism in healthcare... View Details

25 Jun 2012
Research & Ideas

Collaborating Across Cultures

This can help people see patterns in their interactions with culturally dissimilar colleagues, eventually leading to more mindful interactions. That, in turn, can lead to enhanced affective trust that makes cross-cultural creative collaboration more effective, whether... View Details

Keywords: by Michael Blanding

May 2011
Article

The Power of Small Wins

By: Teresa M. Amabile and Steven J. Kramer

What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and... View Details

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12 Nov 2001
Research & Ideas

The Three Components of Family Governance

the board, that regulate family activity with the business. Guard against family interference with the business while seeing that the family's key goals are satisfied. Develop loyal, informed, contributing family shareholders. Scout the... View Details

03 Jan 2023
Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

different races, backgrounds, and genders who share the same values and goals. The ultimate goal of bridging is not friendship, emphasizes Opie, but rather an opportunity for two parties from different backgrounds to discuss, without... View Details

Keywords: by Pamela Reynolds

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Alumni Engagement | Social Enterprise | Harvard Business School

education, problem solving, and support. Our goal is for alumni to share their latest thinking and practices on issues of critical relevance to the sector, to come together to examine problems of practice, and to examine the distinctive... View Details

16 May 2017
First Look

First Look at New Ideas and Research, May 16

May–June 2017 Harvard Business Review Neurodiversity as a Competitive Advantage By: Austin, Robert D., and Gary P. Pisano Abstract—Many people with neurological conditions such as autism spectrum disorder and dyslexia have extraordinary skills, including those in... View Details

Keywords: Re: Multiple Faculty

12 Nov 2009
Working Paper Summaries

Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work

Keywords: by Tsedal Neeley, Pamela J. Hinds & Catherine Durnell Cramton

Research Summary

Bricks and Clicks: The Effect of Store Assortment on E-tail Format (with R. Lal and E. Ofek)

An often neglected aspect in existing studies of the Internet selling process is the high volume of product returns. Such returns reflect a major logistic expenditure on behalf of companies that sell over the net. The problem is reduced when consumers shop in physical... View Details

Deals: The Economic Structure of Business Transactions

Business transactions take widely varying forms―from multibillion-dollar corporate mergers to patent licenses to the signing of an all-star quarterback. Yet every deal shares the same goal, or at least should: to maximize the joint value created and to distribute... View Details

21 Mar 2019
HBS Case

The Ferrari Way

drivers in pure, unadulterated pleasure. “The overarching goal is to create an experience—a sensual experience,” says Harvard Business School Professor Stefan Thomke, who wrote a case study about the company in 2018. While many companies... View Details

Keywords: by Michael Blanding; Auto

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Our Team - Impact Investments

non-profit organization that seeks to further the understanding of private capital and its impact through independent academic studies. PCRI’s primary goal is to produce and disseminate high quality academic research, based in large part... View Details

28 Apr 2023
Blog Post

From Harvard Business School to Spotify: Four Lessons in My Journey to Land My Dream Job

industries. #4 - Be patient and keep your eyes on your ultimate goal I didn’t immediately land my dream job at Spotify after graduation. Instead of being disheartened, I took a short-term consulting opportunity with the music tech company... View Details

02 Jun 2009
First Look

First Look: June 2, 2009

Working PapersTruth in Giving: Experimental Evidence on the Welfare Effects of Informed Giving to the Poor Authors:Christina Fong and Felix Oberholzer-Gee Abstract It is often difficult for donors to predict the value of charitable giving because they know little... View Details

Keywords: Martha Lagace

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