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Show Results For
- All HBS Web
(1,701)
- People (6)
- News (422)
- Research (795)
- Events (5)
- Multimedia (7)
- Faculty Publications (221)
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
customers on Valentine's Day, so we decided to offer the best customer service ever. We called every single customer and explained that our reshipment would be late. We sent a follow-up letter of apology from me and included a discount coupon on a View Details
Keywords: by Susan Young
- 31 Oct 2017
- Op-Ed
Op-Ed: In Tackling #MeToo, Don’t Ignore Micro-Insults That Harm Women’s Careers
unfortunately common, especially in settings where women (or minorities) are unusual, few in numbers, uncertain of their future opportunities, and not yet firmly in power. Without changing these underlying structural circumstances, we are... View Details
Keywords: by Rosabeth Moss Kanter
- 02 Nov 2016
- What Do You Think?
Are Employees Becoming Job 'Renters' Instead of 'Owners'?
“It may not be possible for every employee (to) value the company as if it were his own. The next best thing is to make the customer the focus of everyone’s work. When customer service is enculturated through policies and programs,... View Details
Keywords: by James Heskett
- 01 Mar 2023
- News
An Investment in Tomorrow's Leaders
future leaders can come to realize their potential. We want to remove the financial barriers that stand in their way and alleviate the burden of debt so they can focus on becoming leaders who make a... View Details
Keywords: Jennifer Gillespie
- 07 Jul 2023
- Blog Post
How to Create a Psychologically Safe Workplace
to place blame. Ways to invite participation and knowledge sharing include focus groups, cross-functional teams charged with solving problems, peer-to-peer learning, digital suggestion boxes, and organizing staff meetings to leave time... View Details
Keywords: All Industries
- 01 Dec 2022
- News
The State of Play
“golden age of the experience economy,” according to David Askaryan (MBA 2015), founder and CEO of the Museum of Future Experiences (MoFE). It taps into a very basic human instinct, he says. “You could look at any number of ancient... View Details
- 01 Oct 1999
- News
The Class of 1974: Timed for a Change
globalization of markets and competition changed American business forever. Twenty years out, over one-third of the class had been fired or laid off at least once. Fundamental practices that worked for most of the century - large staff groups, methodical... View Details
Keywords: Charles B. ("Chuck") Mercer
- 01 Jun 2014
- News
Early Impact
changing needs of the School. Three new building projects focus on Executive Education, recognizing the growing reach and impact the School is achieving through the more than 8,000 participants who come to campus each year. Tata Hall... View Details
- Web
Evolution of the Social Enterprise Conference | Social Enterprise | Harvard Business School
The future will reward leaders who deliver impact not just on their balance sheets, but to the communities and environments they serve. The Social Enterprise Initiative reminds the HBS community of this lesson each day, and gives us the... View Details
- 07 Sep 2021
- News
One Degree of Difference
Competitiveness and Hurting America’s Middle Class,” by Professor Joseph Fuller and Manjari Raman, a program director and senior researcher at HBS’s Managing the Future of Work project. The impact of the practice cuts most deeply for the... View Details
- 01 Jan 2011
- News
Hüsnü Özyeğin, MBA 1969
Aysen, are very much involved. The family's primary philanthropic focus is eliminating disparities in education. Their multipronged approach includes serving students at every level, from preschool through university. "After learning that... View Details
- 09 Nov 2010
- First Look
First Look: November 9, 2010
These People Is Your Future CEO? Authors:Boris Groysberg, Andrew Hill, and Toby Johnson Publication:Business Review 88, no. 11 (November 2010) Abstract Americans have long believed that U.S. military officers—trained for high-stakes... View Details
Keywords: Sean Silverthorne
- 03 Mar 2009
- First Look
First Look: March 3, 2009
activities that seek only to benefit society and not as opportunities to create economic gain. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=409042 The Dojima Rice Market and the Origins of Futures... View Details
Keywords: Martha Lagace
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
Workplace: Implications, Issues, and Insights for Future Research and Action,” with 28 other researchers. "Low-cost, light touch interventions can improve conditions for employees." The havoc the virus has wreaked on businesses worldwide... View Details
Keywords: by Dina Gerdeman
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
algorithm uncovers two distinct behavioral types: "leaders" and "managers." Leaders focus on multi-function, high-level meetings, while managers focus on one-to-one meetings with core functions. Firms with... View Details
Keywords: Sean Silverthorne
- 07 Aug 2000
- Research & Ideas
The Business of Biotech
biotechnology hopes to have on the future of human life, all agree that one of the industry's biggest tests—in addition to maintaining its focus and delivering on expectations—will be communicating with the... View Details
- 12 Mar 2013
- First Look
First Look: March 12
sectors. We focus on the presence of incumbent female-owned businesses and their role in promoting higher subsequent female entrepreneurship relative to male entrepreneurship. We find evidence of agglomeration economies in both sectors,... View Details
Keywords: Sean Silverthorne
- 02 Mar 2016
- News
On Credit
massive volumes highlights the importance of telling that story through the letters, memos, reports, books, and images that provide a lens for examining the past to better understand the present—a need that has become no less essential in an online, digitized world.... View Details
Keywords: Julia Hanna
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
decoupling of the sources of value in education programs—on the future of executive education. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54353 Harvard Business School Case 518-046 Molino Cañuelas: Serving... View Details
Keywords: Sean Silverthorne
- 05 Aug 2008
- First Look
First Look: August 5, 2008
A may prefer to accept lower future profits in order to interact with a monopolist complement in B. Download the paper: http://www.hbs.edu/research/pdf/09-009.pdf Unraveling Yields Inefficient Matchings: Evidence from Post-Season College... View Details
Keywords: Martha Lagace