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  • All HBS Web  (7,598)
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  • All HBS Web  (7,598)
    • People  (3)
    • News  (1,355)
    • Research  (5,015)
    • Events  (123)
    • Multimedia  (55)
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  • November 2016 (Revised April 2017)
  • Case

Basecamp: Pricing

By: Frank Cespedes and Robb Fitzsimmons
A data analyst at Basecamp is evaluating the results of pricing research and its potential implications for the venture’s latest version of its project management software product. View Details
Keywords: Pricing; Entrepreneurial Management; Data Analysis; Marketing; Customer Acquisition; Customer Retention; Value Proposition; Sales Management; Product Management; Market Research; Life Time Value; Testing; Entrepreneurship; Analytics and Data Science; Customers; Value; Sales; Product Marketing; United States
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Cespedes, Frank, and Robb Fitzsimmons. "Basecamp: Pricing." Harvard Business School Case 817-067, November 2016. (Revised April 2017.)
  • Forthcoming
  • Article

Eliciting advice instead of feedback improves developmental input

By: Hayley Blunden, Ariella Kristal, A.V. Whillans, Jaewon Yoon, Hannah Burd, Georgina Bremner and Michael Yeomans
Most organizations encourage employees to provide feedback to one another to support learning, personal growth, and career advancement. However, employee feedback often fails to improve performance because it lacks concrete, specific guidance. We provide a temporal... View Details
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Blunden, Hayley, Ariella Kristal, A.V. Whillans, Jaewon Yoon, Hannah Burd, Georgina Bremner, and Michael Yeomans. "Eliciting advice instead of feedback improves developmental input." INFORMS Journal on Management Science (forthcoming).
  • 10 Dec 2021
  • Research & Ideas

Truth Be Told: Unpacking the Risks of Whistleblowing

report possible fraud? What kinds of internal control levers, employee training programs, or perhaps even internal (nonfinancial) rewards and recognitions lead to a greater number of internal whistleblower... View Details
Keywords: by April White
  • 13 Jan 2003
  • Research & Ideas

The Subconscious Mind of the Consumer (And How To Reach It)

ineffectiveness of focus groups. What techniques should managers be employing to elicit information from customers? A: Many researchers tell us that one-on-one interviews are superior to focus groups. That is, even a few conventional... View Details
Keywords: by Manda Mahoney
  • June 2018
  • Article

Firm Turnover and the Return of Racial Establishment Segregation

By: John-Paul Ferguson and Rembrand Koning
Racial segregation between American workplaces is greater today than it was a generation ago. This increase has happened alongside the declines in within-establishment occupational segregation on which most prior research has focused. We examine more than 40 years of... View Details
Keywords: Firm Entry; Stratification; Segregration; Entrepreneurship; Business Ventures; Employees; Diversity; Race; Segmentation; United States
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Ferguson, John-Paul, and Rembrand Koning. "Firm Turnover and the Return of Racial Establishment Segregation." American Sociological Review 83, no. 3 (June 2018): 445–474.

    Digital Dark Matter and the Economics of Apache

    Researchers have long hypothesized that research outputs from government, university, and private company R&D contribute to economic growth, but these contributions may be difficult to measure when they take a non-pecuniary form. The growth of networking... View Details
    • July – August 2011
    • Article

    Foundations of Organizational Trust: What Matters to Different Stakeholders?

    By: Michael Pirson and Deepak Malhotra
    Prior research on organizational trust has not rigorously examined the context specificity of trust nor distinguished between the potentially varying dimensions along which different stakeholders base their trust. As a result, dominant conceptualizations of... View Details
    Keywords: Trust; Competency and Skills; Forecasting and Prediction; Ethics; Framework; Analytics and Data Science; Surveys; Organizations; Business and Stakeholder Relations; Identity; Perspective
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    Pirson, Michael, and Deepak Malhotra. "Foundations of Organizational Trust: What Matters to Different Stakeholders?" Organization Science 22, no. 4 (July–August 2011): 1087–1104.
    • 05 Jul 2017
    • Working Paper Summaries

    Designing an Agile Software Portfolio Architecture: The Impact of Coupling on Performance

    Keywords: by Alan MacCormack, Robert Lagerström, Martin Mocker, and Carliss Y. Baldwin; Tourism
    • 02 Feb 2015
    • Working Paper Summaries

    Mobile Money: The Effect of Service Quality and Competition on Demand

    Keywords: by Karthik Balasubramanian & David F. Drake; Banking
    • 2018
    • Book

    Varieties of Green Business: Industries, Nations and Time

    By: Geoffrey Jones
    Published at a time of ever-increasing warnings that the pace of climate change and other environmental changes risk making the Earth unsustainable within our own lifetimes, this book looks at the past of green business to identify lessons for the future. It provides... View Details
    Keywords: Green Business; Sustainability; Business History; Eco-tourism; Organic Wine; Organic Food; Waste Management; Sustainable Finance; Ethics; Finance; History; Entrepreneurship; Accommodations Industry; Agriculture and Agribusiness Industry; Banking Industry; Energy Industry; Food and Beverage Industry; Green Technology Industry; Tourism Industry; Europe; Asia; Latin America; North and Central America; New Zealand
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    Jones, Geoffrey. Varieties of Green Business: Industries, Nations and Time. Northamption, MA: Edward Elgar Publishing, 2018.
    • August 2015 (Revised May 2017)
    • Case

    TSG Hoffenheim: Football in the Age of Analytics

    By: Feng Zhu, Karim R. Lakhani, Sascha L. Schmidt and Kerry Herman
    In 2015, Dietmar Hopp, owner of Germany's Bundesliga football team TSG Hoffenheim and co-founder of the global enterprise software company SAP, was considering how to ensure long-term sustainability and competitiveness for TSG Hoffenheim. While historically a small... View Details
    Keywords: Information Technology; Measurement and Metrics; Sports; Sports Industry
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    Zhu, Feng, Karim R. Lakhani, Sascha L. Schmidt, and Kerry Herman. "TSG Hoffenheim: Football in the Age of Analytics." Harvard Business School Case 616-010, August 2015. (Revised May 2017.)
    • 07 Mar 2016
    • HBS Seminar

    Scott Stern, MIT Sloan School of Management

    • 14 Jun 2010
    • Research & Ideas

    The Hard Work of Measuring Social Impact

    Assessing an organization's impact on a large-scale societal issue such as poverty is a complex and costly effort. In the aftermath of Haiti's earthquake, for example, an organization like Oxfam America could be expected to provide View Details
    Keywords: by Julia Hanna
    • 11 Dec 2017
    • Working Paper Summaries

    The Use and Misuse of Patent Data: Issues for Corporate Finance and Beyond

    Keywords: by Josh Lerner and Amit Seru
    • 02 Jan 2012
    • Research & Ideas

    Most Popular Articles of 2011

    make bad decisions? Using both field and quantitative data from the MGM-Mirage Group, this paper discusses how management controls affect the learning rates of lower-level employees. Research, focusing on... View Details
    Keywords: by Staff

      Nailing Prediction: Experimental Evidence on the Value of Tools in Predictive Model Development

      Predictive model development is understudied despite its importance to modern businesses. Although prior discussions highlight advances in methods (along the dimensions of data, computing power, and algorithms) as the primary driver of model quality, the value of... View Details
      • 02 Feb 2009
      • Research & Ideas

      The Success of Persistent Entrepreneurs

      disentangling the underlying factors that impact the success of venture-capital-backed start-ups. The data that lies at the heart of our performance persistence papers was... View Details
      Keywords: by Sarah Jane Gilbert
      • Research Summary

      On the Origins of Brokerage in Intraorganizational Networks

      While we have ample empirical evidence linking brokerage in intraorganizational social networks to both individual and firm-level benefits, we know little about its origins. Prior research describes correlations between rough demographic categories and network... View Details
      • 08 Nov 2017
      • News

      The democracy of data: how Venezuelans can stand up to government lies

      • 01 Mar 2018
      • News

      Realizing The Potential Of One Harvard

      executives—including those who already possess an MBA or advanced business degree—a foundational understanding of quantitative analysis and data science. “Data and data... View Details
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