External Team Leadership - Publications - Faculty & Research

27 Oct 2011
Research & Ideas

Horrible Boss Workarounds

company or team goals from the get-go. "Empowerment can happen only when there's a consensus on goals and an agreement that certain standards have to be met," Kanter says. "If there isn't agreement in the beginning, that's... View Details

Keywords: by Carmen Nobel

08 May 2012
First Look

First Look: May 8

a large-scale transformation of the iconic department store. Having previously converted the many department stores owned by Macy's to the Macy's names (except Bloomingdale's), Lundgren and his team set out to create a more efficient,... View Details

Keywords: Carmen Nobel

April 2003
Case

IBM Canada: Global Services (C)

By: Michael L. Tushman, David Kiron and Wendy Smith

Supplements the (A) case. View Details

Keywords: Leading Change; Technological Innovation; Organizational Change and Adaptation; Change Management; Management Teams; Information Technology; Organizational Structure; Information Technology Industry; Canada

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May 2002
Case

Mellon Investor Services

By: Thomas J. DeLong

James Aramanda, head of Mellon Investor Services, must decide how to change the focus of his business. He works with consultants to create a change strategy to enhance a business that is already doing well. Will he be able to interest his professionals in changing the... View Details

Keywords: Organizational Change and Adaptation; Change Management; Innovation Leadership; Growth and Development Strategy; Business Strategy; Management Teams; Financial Services Industry; Insurance Industry; United States

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02 Jan 2018
First Look

First Look at New Research and Ideas, January 3, 2018

218-001 Bega Cheese: Bidding to Bring Vegemite Back Home In January 2017, the leadership team of Bega Cheese—the Australian dairy company—was considering a bid for Mondelez International’s Australia and New... View Details

Keywords: Sean Silverthorne

14 Nov 2011
Research & Ideas

Creating a Global Business Code

School's required first-year MBA course Leadership and Corporate Accountability, which focuses on the economic, legal, and ethical responsibilities of business leaders. As they studied various business cases, the students were looking for... View Details

Keywords: by Carmen Nobel

12 Dec 2016
HBS Case

Business Lessons from Dwayne 'The Rock' Johnson

business side, too.” Elberse interviewed Johnson, Garcia, and several members of their team for her new case study, “Dwayne ‘The Rock’ Johnson,” which she taught for the first time last month as part of her second-year MBA course, and... View Details

Keywords: Re: Anita Elberse; Motion Pictures & Video; Entertainment & Recreation

October 1993 (Revised June 1997)
Case

Champion International

By: David F. Hawkins

Management must decide which first quarter's earnings numbers to report. The company is classified by its securities market as a "growth" company. The corporate controller prefers a quarterly earnings figure that represents a decline in earnings. View Details

Keywords: Problems and Challenges; Financial Reporting; Judgments; Leadership; Management Teams; Corporate Disclosure

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07 Nov 2017
First Look

New Research and Ideas: November 7, 2017

Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate By: Leonardi, Paul, and Tsedal Neeley Abstract—Workplaces have adopted internal social tools—think stand-alone technologies such as Slack, Yammer, and Chatter, or embedded applications such... View Details

Keywords: Carmen Nobel

14 Mar 2017
First Look

First Look at New Research, March 14

of a Leadership Team BrightStar Care was a rapidly growing franchise of home health care agencies. Founded by husband and wife team JD and Shelly Sun as a single agency near... View Details

Keywords: Sean Silverthorne

18 Aug 2017
Op-Ed

Op-Ed: Courageous Leader Triggers a Moral Revolt of CEOs Against Trump

opposing “hatred, bigotry and group supremacy.” He reviewed his resignation with his corporate team and shared it Sunday night with members of his board of directors, who were fully supportive. His announcement Monday morning set off a... View Details

Keywords: by Bill George

02 May 2000
Research & Ideas

Leading Professional Service Firms

firms. The faculty are drawn from Harvard Business School's Organizational Behavior and Service Management groups and have expertise researching professional service industries, providing consulting services to major firms, and in some cases, heading firms themselves.... View Details

Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting

14 Apr 2009
First Look

First Look: April 14, 2009

have a positive change in the year after their investments abroad. SWFs where politicians are involved have a much greater likelihood of investing at home than those where external managers are involved. At the same time, SWFs with View Details

Keywords: Martha Lagace

01 Dec 2003
Research & Ideas

Sometimes Success Begins at Failure

market for the technology. (Xerox thought of itself as The Document Company, not a software company.) Xerox lacked the necessary practices for recognizing and coping with false negatives. Of the rejected projects that started inside Xerox's labs, eleven of thirty-five... View Details

Keywords: by Henry Chesbrough; Health; Pharmaceutical

December 2010
Article

The Hidden Advantages of Quiet Bosses

By: A. M. Grant, F. Gino and D. A. Hoffman

The article discusses research that identified situations where introverts are more apt to be effective leaders than extroverts. Although it is generally accepted that extroverts make the best leaders, the authors found that introverts can be better in unpredictable,... View Details

Keywords: Interpersonal Communication; Leadership; Management Style; Groups and Teams; Personal Characteristics

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26 Sep 2007
Sharpening Your Skills

Sharpening Your Skills: Negotiation

Uncertain Environment? Negotiating When the Rules Suddenly Change Following the adoption of a collective bargaining agreement in 2005, National Hockey League GMs had one month to absorb the new rules and put a team together. How to best... View Details

05 Nov 2024
Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

Choudhury and his team built a “CEO Bot” by providing a large language model with all internal and external communications from the real boss, including emails and Slack messages. The idea was to create a... View Details

Keywords: by Ben Rand; Information Technology; Technology

11 Jan 2011
First Look

First Look: Jan. 11

design business models to generate winner-take-all effects similar to the network externalities that high-tech companies such as Microsoft, eBay, and Facebook often create. A good business model creates virtuous cycles that, over time,... View Details

Keywords: Sean Silverthorne