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  • March 8, 2022
  • Article

Women Can’t Go Back to the Pre-Pandemic Status Quo

By: Colleen Ammerman and Boris Groysberg
Survey data collected in 2018 and 2019 from Harvard Business School graduates revealed that for women—and especially women of color—well-being at work was suffering long before the pandemic. While 17% of all respondents said that they often or very often experienced... View Details
Keywords: Women; Burnout; Gender; Race; Resignation and Termination; Well-being; Employees
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  • Article

The Implications of Working Without an Office

By: Ethan Bernstein, Hayley Blunden, Andrew Brodsky, Wonbin Sohn and Ben Waber
In early 2020, the world began what is undoubtedly the largest work-from-home experiment in history. Now, as countries reopen but COVID-19 remains a major threat, organizations are wrestling with whether and how to have workers return to their offices. Business leaders... View Details
Keywords: Remote Work; Work From Home (WFH); Employees; Working Conditions; Health Pandemics; Performance Productivity; Creativity
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  • June 2010 (Revised September 2012)
  • Teaching Note

Patient Flow at Brigham and Women's Hospital (TN) (A) and (B)

By: Anita L. Tucker
Teaching Note for 608171 and 608172. View Details
Keywords: Business Processes; Change; Employees; Emotions; Health Care and Treatment; Health Industry
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  • 07 Mar 2005
  • Research & Ideas

The Rise of Innovation in Asia

in the U.S. may soon have as much to fear about losing their jobs to overseas competitors as call center employees do today. Executives debated "The Present and Future of Innovation in Asia" during the 2005 Asia Business... View Details
Keywords: by Sean Silverthorne
  • 14 Nov 2019
  • News

Keeping Red Lobster Fresh

to date. He returned to Red Lobster as CEO in 2014, and in this episode of Skydeck, I talk to him about the challenges and opportunities he saw, how to lead during times of change, and why social responsibility is so important to both him... View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 20 Feb 2014
  • News

Managing the World’s Trouble Spots

help with these problems. Somehow this bridge has to be built,” says Goodwin, who until earlier this month was CEO of Executives Without Borders (ExecWB), a sort of facilitator for corporate social responsibility. (Goodwin just announced... View Details
Keywords: Jill Radsken
  • 22 Jul 2014
  • News

Hungry for Change

Editor's note: Rob Zeaske was appointed director of the HBS Social Enterprise Initiative in July 2020. Read more. As CEO of Second Harvest Heartland, a hunger-relief organization based in St. Paul, Minnesota, Rob Zeaske (MBA 2002) has a... View Details
Keywords: Agriculture
  • 20 Jan 2015
  • News

Patient Medical Records, Pocket-sized

launched programs to sell MedKaz to each prospective market segment—to consumers and groups with specific healthcare needs, to corporations that can offer MedKaz as an employee wellness benefit, and to such government entities as the... View Details
Keywords: Jennifer Myers; Health, Social Assistance; Health, Social Assistance
  • 06 Jul 2009
  • What Do You Think?

Are You Ready to Manage in an Irrational World?

a me-centric view of life, then what seems rational to me as an individual may appear irrational in the context of social norms." Michael Linz asked to what extent a response to the question relies on how we frame the problem? As Jim... View Details
Keywords: by Jim Heskett
  • 07 Jul 2020
  • Research & Ideas

Market Investors Pay More for Resilient Companies

signs that companies are agile and resilient, suggesting that quick corporate reactions that inflict harm on employees and suppliers can backfire in terms of financial performance, according to a new working paper by Serafeim and... View Details
Keywords: by Kristen Senz; Financial Services
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to contribute ideas, new research... View Details
Keywords: by Michael Blanding; Health
  • October 2009 (Revised October 2010)
  • Supplement

Sara Campbell Ltd. (C)

By: Romana L. Autrey, V.G. Narayanan and Julia Rozovsky
Supplements the Sara Campbell Ltd. (A) and (B) cases by revealing the aftermath of issues presented in the (B) case. The students are given context to discuss how this situation could have been prevented. View Details
Keywords: Decision Choices and Conditions; Employee Relationship Management; Outcome or Result; Situation or Environment; Conflict Management; Apparel and Accessories Industry
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  • Fast Answer

Research Tools

employee experience insights in one place through online surveys, polls, quizzes, etc.  Tableau (for Students) Students can sign up for a free Tableau account. The software will allow anyone to connect to a... View Details
  • Web

Faculty Spotlight: HBS Racial Equity Fellow Professor Ivuoma N. Onyeador - Blog: RGE Report

well-being of minorities at work. Her recent scholarship peels back the veil on how we connect across cultural barriers and can help us foster positive employee dynamics to soothe discord. When we’re thinking in organizational terms, it’s... View Details
  • 01 Dec 2011
  • News

Making the Case for Leadership

the workers’ allegiance. She does so in part by meeting one-on-one with every employee and introducing innovations such as pairing a shift worker with a manager in coleadership roles. “This is an unusual case because it’s about an MBA in... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance
  • 01 Jun 2010
  • News

Green Dreams: Eco-Friendly Countertops

has a triple bottom line philosophy, “people, planet, profits,” and is organized as a B Corporation, a new business structure that is legally required to consider social and environmental impacts. At the day-lit IceStone plant in the... View Details
Keywords: Sarah Auerbach; Furniture and Related Product Manufacturing; Manufacturing
  • January 10, 2022
  • Article

The Secret Ingredient of Thriving Companies? Human Magic

By: Hubert Joly
The traditional corporate approach to motivating people has been a combination of carrots and sticks: a system of financial incentives designed to mobilize everyone around a plan designed by a few smart people at the top. Multiple studies have confirmed that, for any... View Details
Keywords: Meaning; Purpose; Organizational Culture; Employees; Motivation and Incentives; Performance
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  • January 2003 (Revised May 2003)
  • Case

AngloGold - Corporate Responsibility for HIV/AIDS (A)

AngloGold, a South African gold-mining corporation, faces a decision to provide its workforce, 30% of which is infected with HIV, with antiretroviral treatment. View Details
Keywords: Health Disorders; Corporate Social Responsibility and Impact; Employees; Mining Industry; South Africa
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  • Web

Collections | Working Knowledge

post-retirement strategies. Data and Technology Exploring how AI and tech reshape industries, drive social impact, and equip leaders with skills for responsible innovation. Leadership Leadership insights on team strategy, empowering... View Details
  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

value-based employee development." Khadija Khan, while agreeing that "...it is hard to identify attitude problems in a short interview process," proposed a response: "One innovative approach that we use is to organize... View Details
Keywords: by James Heskett