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Show Results For
- All HBS Web
(2,461)
- People (1)
- News (444)
- Research (1,682)
- Events (2)
- Multimedia (7)
- Faculty Publications (790)
- Web
Curriculum - Business & Environment
Sustainability, Innovation, Strategy, Supply Chain Management The case describes BMW's electrification and decarbonization strategy, and how the company measured carbon... View Details
- Web
Europe - Global
itself before competitors, costs, and churn catch up? In 2022, facing fierce competition and shifting consumer behaviors, Netflix confronts its most critical strategic inflection point. With subscriber... View Details
- Web
General Management - Faculty & Research
endogenous technologies and with complementary inputs, input supply restrictions on REEs induce a surge in REE-enhancing innovation and lead to an expansion of REE-intensive downstream sectors. Keywords:... View Details
- 28 Jun 2021
- Research & Ideas
Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis
accelerating a trend that began before the pandemic. For instance, the consumer electronics chain Best Buy struggled to attract sales, and the company ended up cutting costs through layoffs View Details
Keywords: by Lane Lambert
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
for the multi-stakeholder approach. In 2011, he told shareholders, “My job is not to serve shareholders, but to serve Unilever’s customers and consumers.” He then suspended quarterly earnings reporting,... View Details
- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
The following excerpt is taken from the "Lessons of Restructuring" section of Gilson's introduction to Creating Value through Corporate Restructuring. Although the case studies in this book span a wide range of companies,... View Details
Keywords: by Stuart C. Gilson
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
services that simultaneously provide greater customer value and higher supplier profitability. We constantly strive to move elements of the relationship from the zero-sum... View Details
- Web
Ways to Give Today - Alumni
Donor name, degree/year, and intended gift purpose (fund name) Stock Transfer When giving long-term appreciated stock to HBS, donors may take a charitable income tax deduction for its mean fair market value... View Details
- Web
Finance - Faculty & Research
Recognized? Perspectives from the Public Sentiments." Journal of Impact and ESG Investing 5, no. 4 (Summer 2025): 24–51. Dynamic Competition for Customer Memberships By: Cristian Chica, Julian... View Details
- 30 Sep 2014
- First Look
First Look: September 30
supply chain factories' adherence to the global labor standards embodied in codes of conduct imposed by multinational buyers. We find that suppliers are more likely to adhere when they are embedded in states that participate actively in... View Details
Keywords: Sean Silverthorne
- 28 Mar 2016
- Research & Ideas
What's a Boss Worth?
clerk to ring up a customer; or a call center employee to troubleshoot a customer’s problem). To a lesser extent, they also looked at the amount of time employees actually spent with customers compared to other duties; View Details
- 05 Apr 2011
- First Look
First Look: April 5
PublicationsThe Labor Illusion: How Operational Transparency Increases Perceived Value Authors:Ryan W. Buell and Michael I. Norton Publication:Management Science (forthcoming) Abstract A ubiquitous feature... View Details
Keywords: Sean Silverthorne
- 21 Jan 2022
- Blog Post
Tipping Point: Investing in the Women of Kenya’s Coffee Farms
At one end of the global coffee supply chain are the diners who gather for brunch at the sidewalk tables outside Chloe’s Cafe in San Francisco’s Noe Valley neighborhood. Regulars there order the fluffy banana-walnut pancakes View Details
- Web
Faculty & Research - Global
challenges and innovations wherever they occur. Through sustained work in the field, faculty are provided the opportunity to immerse themselves in the culture and values – as... View Details
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
means that key employees and colleagues both have and value more autonomy. It is also true externally with an increasing number of influential stakeholders outside the... View Details
Keywords: by Martha Lagace
- 11 Feb 2014
- First Look
First Look: February 11
from the athenahealth practice management system and EHR task logs. Methods: We developed monthly measures of EHR use and delegation to support staff from task logs. Productivity was measured using work... View Details
Keywords: Sean Silverthorne
- 02 Jul 2013
- First Look
First Look: July 2
that the choices a VC makes when negotiating can contain important clues about her assessments and expectations. Above all, when you're negotiating with a VC, think not only about what will look good in a press release today but also... View Details
Keywords: Anna Secino
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
starters, Karen Caswelch suggested that we take steps to ensure that in our hiring, we consistently select people who share and value behaviors that produce trust as a shield against management turnover that... View Details
Keywords: by James Heskett
- Web
2023 Reunion Presentations - Alumni
chains have come under unprecedented stress as a result of US-China trade tensions, the pandemic, and geopolitical shocks. We've documented US participation in global value... View Details
- Web
Research - Global
customized soil nutrient management advisory service in India. As a methodological contribution, we examine whether and in which settings satellite measurements may be effective at estimating both... View Details