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  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

change that seems perfectly benign. I tell the story of Carol Hallquist, a talented corporate executive with an interest in accelerating improvement in public education so that every school is great. She came to see principals or heads of... View Details
Keywords: by Sean Silverthorne
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

changes greatly reduced the canal's economic value to the United States: the dieselization of the railroads, the Interstate Highway System, and the rise of California as a market for its own natural resources. The first two meant that by... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 13 Apr 2010
  • First Look

First Look: April 13

behavior and preferences into service cost and productivity standard metrics. Optimal Value and Growth Tilts in Long-Horizon Portfolios Authors:W. Jakub Jurkek and Luis M. Viceira Publication:Review of Finance (forthcoming) Abstract We... View Details
Keywords: Martha Lagace
  • Web

Strategy for Universities & Nonprofits - Institute For Strategy And Competitiveness

HBS ISC Strategy Strategy Strategy Explained Business Strategy Creating a Successful Strategy Corporate Strategy The Role of Leaders Related Topics Related Topics Related Topics Strategy & IT Strategy for Universities & Nonprofits... View Details
  • Web

HBS - Financials | Supplemental Financial Information

Business Review Group, HBP Education, and Corporate Learning—each delivered year-over-year revenue growth in fiscal 2022. As a result, total Publishing revenue increased 10 percent from fiscal 2021 to $302 million. HBP international... View Details
  • 01 Oct 1999
  • News

Banking on Success

Kennedy Stephen M. Waters James A. Stern William J. Kneisel Donald H. Layton Kevin W. Kennedy A managing director at Goldman Sachs, where he has spent his entire career, Kevin Kennedy has served the firm in a number of positions, including head of View Details
Keywords: Deborah E. Blagg
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

they spend any more money or do any additional work. The only thing we are suggesting is that they change their algorithm.” About the Author Michael Blanding is a writer based in Boston. [Image: RyanJLane ] Related Reading The Profit Power of View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
  • 05 Jun 2020
  • Research & Ideas

How Anchor Investors Help Impact Funds Succeed

reliable source of recurring investments for managers raising subsequent funds. Silverthorne: What roles and value do we see anchor investors bringing to impact investment funds? For funds seeking to find anchor investors, where are some... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 21 Jan 2009
  • First Look

First Look: January 21, 2009

the company into Arrow to maximize its value if he does the deal. Provides information to permit valuing the acquisition and developing a post-merger integration strategy and plan. Purchase this case:... View Details
Keywords: Martha Lagace
  • June 2020
  • Case

MOD Pizza: A Winning Recipe? (Abridged)

By: Boris Groysberg, John D. Vaughan and Matthew Preble
This is an abridged version of “MOD Pizza: A Winning Recipe?” HBS Case No. 416-004. Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015... View Details
Keywords: Entrepreneurship; Employees; Employee Relationship Management; Selection and Staffing; Leadership; Growth and Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility and Impact; Mission and Purpose; Service Industry; Food and Beverage Industry; United States
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  • 25 Oct 2010
  • HBS Case

Tesco’s Stumble into the US Market

midcourse corrections. The assortment was expanded by 600 items; stores that were originally stark and unwelcoming—to project a value price feel—were painted in pastel colors; and more signage was added. Weekly price specials were... View Details
Keywords: by Sean Silverthorne; Retail
  • 29 Jul 2013
  • Research & Ideas

A Manager’s Moral Obligation to Preserve Capitalism

deployed systems did not." Second, capitalism tends to be self-correcting. When the free market does fail, the market itself steps in to correct the problem. For example, when investors lack information to properly determine the View Details
Keywords: by Michael Blanding
  • January 2010 (Revised December 2011)
  • Background Note

A Framework for Ethical Reasoning

By: Sandra J. Sucher and Nien-he Hsieh
A practical framework for evaluating the ethical dimensions of a proposed course of action for managers and executives. View Details
Keywords: Decision Making; Ethics; Values and Beliefs; Framework; Corporate Accountability; Leadership
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  • 20 Oct 2008
  • Research & Ideas

The Seven Things That Surprise New CEOs

sound processes in place, selecting and mentoring key people—to create the conditions that will help others make the right choices. At the same time, he must set the tone and define the organization's culture and values through his words... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 23 Mar 2023
  • Blog Post

Arla Foods: How Sustainable Can A Dairy Company Be?

Corporate Sustainability. Arla shared their commitments to a stronger planet and stronger people, grounded in a selection of eight priority UN Sustainability Goals. In pursuit of these commitments, Arla has set ambitious goals, including... View Details
  • 01 Oct 2001
  • Research & Ideas

Organizing the Family-Run Business

way to organize and provide a voice for the shareholders. Shareholder meetings I believe should be annual, brief and rather formal, focusing on the election of board members and auditors and updating corporate by-laws. While these... View Details
  • February 2000 (Revised August 2000)
  • Case

Boston.com

By: Thomas R. Eisenmann and Jon K Rust
How aggressively should an incumbent move when developing an online business that threatens its core product? With Internet competitors taking direct aim at the traditional print newspaper business model, the Boston Globe fought back with its own web initiative,... View Details
Keywords: Corporate Entrepreneurship; Decision Making; Change Management; Internet and the Web; Customer Relationship Management; Competitive Strategy; Publishing Industry; Information Technology Industry; United States
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  • 06 Jul 2011
  • Research & Ideas

Are You a Level-Six Leader?

the regional or national electorate. It is difficult to find renowned corporate leaders who fit this category because in business, typically, the Chameleons are weeded out before they reach the top. The world of politics is another... View Details
Keywords: by Mitch Maidique
  • 13 Oct 2015
  • First Look

October 13, 2015

Social Behavior By: Crockett, Molly J., and Amy Cuddy Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49863 October 2015 Journal of Personality and Social Psychology Men as Cultural Ideals: Cultural View Details
  • 01 Jan 2013
  • News

Roger W. Sant, MBA 1960

Cofounder and Chairman Emeritus, The AES Corporation Download Sant profile Return to Alumni Achievement Awards main page TIMELINE 1931 Born, Los Angeles, California 1955 Earns BS, Business Management, Brigham Young University 1955... View Details
Keywords: Susan Young