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Show Results For
- All HBS Web
(7,351)
- People (56)
- News (2,129)
- Research (3,647)
- Events (20)
- Multimedia (101)
- Faculty Publications (2,339)
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
rules of salesmanship at N.C.R. was the ability to demonstrate "sympathy [toward] ... the business and interests of the P.P. [or "Probable Purchaser"] and sincerity in presenting [the]... View Details
Keywords: by Walter A. Friedman
- 01 Feb 1998
- News
Women at the Top
a lecture titled "The Frontiers of Management," in which she stressed the importance of continuous innovation and of developing employees' skills in creating organizational competence. "I was struck by... View Details
Keywords: Marguerite Rigoglioso and Susan Young
- 08 Dec 2020
- Cold Call Podcast
Uber's Strategy for Global Success
- 14 Dec 2022
- News
Abby Falik on Global Citizen Year and Finding Purpose
- 10 Sep 2020
- Blog Post
Founding a Company at the Intersection of Medicine and Technology
feedback I received from the judges of the New Venture Competition and the flood of alumni interest that came from winning the grand prize. Although it was odd to compete and... View Details
- 2015
- Article
Free at Last, Now What: The Soviet and Chinese Attempts to Offer a Roadmap for the Post-Colonial World
By: Jeremy Friedman
This article seeks to understand the motivations behind the People's Republic of China's attempt to present an alternative development model for the post-colonial world and challenge Soviet leadership in the international communist movement in mid-1960s. When the wave... View Details
Keywords: Development Economics; Business and Government Relations; China; United States; Soviet Union
Friedman, Jeremy. "Free at Last, Now What: The Soviet and Chinese Attempts to Offer a Roadmap for the Post-Colonial World." Modern China Studies [Dang dai Zhongguo yan jiu] 22, no. 1 (2015): 259–292.
- January 2009
- Article
Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services
By: Robert S. Huckman, Bradley R. Staats and David M. Upton
Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production volume of, or the number of projects completed by, a team. Implicit in this approach is the assumption that teams are stable in their membership... View Details
Keywords: Experience and Expertise; Learning; Performance Improvement; Projects; Groups and Teams; Familiarity; Information Technology Industry; India
Huckman, Robert S., Bradley R. Staats, and David M. Upton. "Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services." Management Science 55, no. 1 (January 2009): 85–100.
- 01 Dec 1999
- News
The Message and the Media: Advertising's Brave New World
to expand their market power through vertical and horizontal integration," Silk explains. Within the media industry, a central fact is that its many actors, from venerable big-city dailies to the hottest Internet sites, are View Details
Keywords: Peter K. Jacobs
- 12 Sep 2017
- First Look
First Look at New Research and Ideas, September 12, 2017
September–October 2017 Harvard Business Review Why Do We Undervalue Competent Management? Neither Great Leadership Nor Brilliant Strategy Matters Without Operational Excellence By: Sadun, Raffaella, Nicholas Bloom, View Details
Keywords: Carmen Nobel
- 26 Oct 2021
- News
What Companies Want Most in a CEO: A Good Listener
- Web
U.S. Competitiveness Project - Institute For Strategy And Competitiveness
the U.S. are able to compete successfully in the global economy while supporting high and rising living standards for the average American. Although the U.S. retains profound competitive strengths—for... View Details
- 2018
- Working Paper
After the Carnival: Key Factors to Enhance Olympic Legacy and Prevent Olympic Sites from Becoming White Elephants
By: Isao Okada and Stephen A. Greyser
In recent years, the total spending on hosting the Olympic Games has snowballed. The 2008 Beijing Olympic Games spent $40 billion on infrastructure development, and the 2014 Sochi Winter Olympics reached $50 billion. Even when the glorious but costly Olympic Games come... View Details
Keywords: Olympic Venue; Effective Reuse; White Elephant; Sustainability; Buildings and Facilities; Sports
Okada, Isao, and Stephen A. Greyser. "After the Carnival: Key Factors to Enhance Olympic Legacy and Prevent Olympic Sites from Becoming White Elephants." Harvard Business School Working Paper, No. 19-019, August 2018.
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
options, as price coherence forces them to pay for services they don't want and may not even use." Competition Only Exacerbates The Problem What happens when multiple intermediaries compete in any given... View Details
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
the COVID-19 pandemic, when business emerged as the most trusted actor in society—both competent and ethical—versus government, NGOs, and the media. Here are five lessons that... View Details
Keywords: by Rachel Layne
- 02 Jan 2020
- Op-Ed
Medicare for All or Public Option: Can Either Heal Health Care?
The United States has serious health care problems: More than 27 million uninsured people, costs that are growing faster than income, and a staggering $37 trillion of unfunded liabilities in the Medicare program. Perhaps most alarming:... View Details
- 2008
- Working Paper
Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem
By: Robert S. Huckman and Bradley R. Staats
Prior work in organizational learning has failed to find a consistent effect of variation in experience on performance. While some studies find a positive relationship between these two variables, others find no effect or even a negative relationship. In this paper, we... View Details
Keywords: Experience and Expertise; Learning; Knowledge Acquisition; Knowledge Use and Leverage; Organizational Culture; Performance Improvement; Groups and Teams; Familiarity; India
Huckman, Robert S., and Bradley R. Staats. "Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem." Harvard Business School Working Paper, No. 09-035, September 2008.
- Web
Social Entrepreneurship and Systems Change (SESC) - Course Catalog
skills necessary for navigating the challenges of social entrepreneurship and systemic change, focusing on resilience, stakeholder engagement, and adaptive strategy. Create a... View Details
- March 2025
- Article
Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field
By: Erika L. Kirgios, Ike Silver and Edward H. Chang
Many organizations struggle to attract a demographically diverse workforce. How does adding a measurable goal to a public diversity commitment—for example, “We care about diversity” versus “We care about diversity and plan to hire at least one woman or racial minority... View Details
Keywords: Selection and Staffing; Recruitment; Diversity; Goals and Objectives; Communication Intention and Meaning; Behavior
Kirgios, Erika L., Ike Silver, and Edward H. Chang. "Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field." Journal of Experimental Psychology: General 154, no. 3 (March 2025): 624–643.
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
April 2018 Management Science Offline Showrooms in Omni-channel Retail: Demand and Operational Benefits By: Bell, David R., Santiago Gallino, and Antonio Moreno Abstract—Omnichannel environments where... View Details
Keywords: Sean Silverthorne
- 25 Jul 2017
- First Look
First Look at New Research and Ideas: July 25, 2017
process does not have these features, deal price should receive no weight. This approach would represent a middle ground between the competing approaches advanced by 29 law, economics, and finance professors... View Details
Keywords: Carmen Nobel