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  • All HBS Web  (2,938)
    • People  (7)
    • News  (1,067)
    • Research  (1,238)
    • Events  (8)
    • Multimedia  (44)
  • Faculty Publications  (788)
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  • Web

Cluster Studies - Institute For Strategy And Competitiveness

Development in Inner Cities Economic Development in Rural Areas Cluster Studies International Cluster Competitiveness Profiles Cluster Studies Cluster Studies Clusters are geographic concentrations of interconnected companies, specialized... View Details
  • July–August 2021
  • Article

Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government

By: Ryan W. Buell, Ethan Porter and Michael I. Norton
Problem definition: As trust in government reaches historic lows, frustration with government performance approaches record highs. Academic/practical relevance: We propose that in co-productive settings like government services, peoples’ trust and... View Details
Keywords: Government Services; Behavioral Operations; Operational Transparency; Government Administration; Service Operations; Programs; Perception; Attitudes; Behavior; Trust
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Buell, Ryan W., Ethan Porter, and Michael I. Norton. "Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government." Manufacturing & Service Operations Management 23, no. 4 (July–August 2021): 781–802.
  • 04 Oct 2022
  • What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

consumers missing a sense of community? The number of “dark store” fulfillment centers for 10-minute delivery in New York City is declining, according to one report. The Instacart home grocery delivery service was devalued by 40 percent... View Details
Keywords: by James Heskett
  • Profile

Philippe Rival

dedicated and motivating leaders in the field. He is also a very kind, wholesome, and hardworking man, and a terrific husband and father to his wife and two sons. What’s the best thing about your hometown? Saint-Germain-en-Laye is a city... View Details
  • 12 Jun 2023
  • Blog Post

What Does PRIDE at HBS Mean to You?

watch the latest Sex and the City episode (yes, the original series on HBO, before there was streaming), and venture out into the gay nightlife scene in Boston. HBS PRIDE helped me to be a whole person at HBS – celebrating both the... View Details
  • Web

More Information | HBS Online

methods, scholarships, financial aid, and more. Policies Get details on academics, accommodations, changing your program status, and more. Connect Student Stories Participants share their firsthand experiences with HBS Online. Community Network with HBS Online learners... View Details
  • 01 Oct 1996
  • News

Trading Up — Kenneth D. Brody (MBA 1971)

and produce good jobs for American workers." Brody, who grew up in the Washington, D.C., area, has decided that the city is an ideal place to raise a family and base his new business ventures. He has launched a third career as an... View Details
Keywords: Garry Emmons
  • Web

Bibliography | Baker Library | Bloomberg Center | Harvard Business School

Tenth Annual Benjamin N. Cardozo Lecture, delivered before the Association of the Bar of the City of New York, April 24, 1951. Libo, Kenneth. “Lehman, From Cotton to Crash.” Jewish Daily Forward , September 26, 2008. Libo, Kenneth. Lots... View Details
  • 06 Jan 2014
  • Research & Ideas

Technology Re-Emergence: Creating New Value for Old Innovations

industries, and technologies re-emerge from the brink of collapse. And while his initial research has focused on the watch industry, his findings also help explain a recent resurgence of independent bookstores, a renaissance of streetcars in numerous urban View Details
Keywords: by Carmen Nobel; Apparel & Accessories; Technology; Consumer Products
  • 01 Jan 2004
  • News

D. Ronald Daniel, MBA 1954

to another important facet of the McKinsey culture--giving back to society. "I've always spent 15 to 20 percent of my time helping nonprofit organizations whose mission and leadership I've felt passionate about, among them Wesleyan, the New York View Details
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

2020. “We told them all, there’s no issue, you’re all going to be working now through year-end. No layoffs, no nothing,” Moynihan said. Citi and Wells Fargo communicated similar messages to their employees. Marc Benioff, CEO of... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 17 Jun 2017
  • Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
Keywords: by Jose Alvarez and Len Schlesinger; Retail
  • 01 Mar 2004
  • News

Derek Ferguson

Advertising (a firm that helps clients reach the $890 billion youth and hip-hop markets); Bad Boy Films; and Daddy’s House Social Programs, which provides tutoring for more than five hundred students in New York and New Jersey. (P. Diddy’s completion of the 2003 ING... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 08 Feb 2016
  • Blog Post

Applying to Business School as a Couple

For Kate Kingen and Patrick Garrison applying to business school was a mutual decision – and coming to HBS was a journey they decided to embark on together.   Kate and Patrick first met in New York City when they were both working as... View Details
  • 26 Mar 2024
  • Blog Post

IFC India: Financing the Climate Transition in India

million people daily with economic opportunities and essential services. As the city has grown, BEST is putting significant effort into expanding its transport options to accommodate increased demand for transportation. Key Objectives:a.... View Details
  • Web

Fast Facts - Health Care

Mentoring 220 MBA health care students mentored by alumni working in health care in the 2022-2023 school year Alumni 8,487 Active alumni in the health care sector in 1,300 cities around the globe Research 3,851 Faculty publications on... View Details
  • Web

Affiliated Organizations & Institutions - Institute For Strategy And Competitiveness

City ICIC is a nonprofit research and strategy organization and the leading authority on U.S. inner city economies and the businesses that thrive there. U.S. Cluster Mapping Project The U.S. Cluster Mapping... View Details
  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

million stock buyback. Then, in January 2018, Harley-Davidson’s management announced plans to close its Kansas City plant, putting 800 workers out of work and moving 450 of those jobs elsewhere in the United States. The stock buyback was... View Details
Keywords: by James Heskett; Auto
  • 09 Mar 2015
  • Research & Ideas

Why Entrepreneurs Should Go Work for Government

remembers. "Eventually, the IRS found a way to grant the status." Innovation Laboratories In the past five years, cities around the world have increasingly become laboratories in innovation, producing idea labs that partner with... View Details
Keywords: by Michael Blanding
  • 02 Mar 2021
  • HBS Case

The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?

no compensation. A class-action lawsuit against the state and the city was dismissed based on claims that the statute of limitations had expired. A new suit was filed against the city of Tulsa in September... View Details
Keywords: by Michael Blanding
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