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  • All HBS Web  (1,789)
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  • All HBS Web  (1,789)
    • People  (3)
    • News  (368)
    • Research  (1,183)
    • Events  (7)
    • Multimedia  (9)
  • Faculty Publications  (660)
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  • 05 Feb 2009
  • What Do You Think?

Why Can’t We Figure Out How to Select Leaders?

trying to achieve as an organization?" Adrian Grigoriu commented that "... it shouldn't be so hard. But business leader stereotypes corrupt the selection process ...." Several others questioned the capabilities of the... View Details
Keywords: by Jim Heskett
  • 14 Oct 2008
  • Research & Ideas

Should You Bring Advertising Expertise In-House?

the literature I have seen. Obviously, it will depend on the range of services to be delivered and the nature of capabilities a firm already possesses. Q: Your research covered several different industries. Did your findings vary by... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • 05 Nov 2007
  • What Do You Think?

Why Is Succession So Badly Managed?

effort into succession ." C.J. Cullinane pointed out that "if the style or background of a capable insider does not mesh with the CEO, (insiders) seldom get to a position where the Board of Directors can evaluate them."... View Details
Keywords: Re: James L. Heskett
  • 05 Nov 2007
  • Research & Ideas

The Changing Face of American Innovation

innovation.” Since 2000, however, the contributions of Chinese scientists have leveled off, while Indian contributions showed a slight decline. This may be raising a red flag about America's capability to innovate in the future. Says... View Details
Keywords: by Sarah Jane Gilbert; Technology
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

capabilities approach and postulates that "legal astuteness"—defined here as the ability of the top management team to communicate effectively with counsel and to work together to solve complex problems—is a valuable dynamic... View Details
Keywords: Martha Lagace
  • 30 Apr 2001
  • Research & Ideas

New Paths to Success in Asia

what doesn't. China knows it has a huge price advantage in terms of production capability if it can make the Internet work to its advantage to market goods to the West. American managers are still reeling from last year's wild dot-com... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

having more responsibility in the work place, and feeling capable of dealing with a broad range of issues." Turnover is lower when staff levels are greater. Turnover is also lower when employees are not answering the phone... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 19 Jul 2021
  • Blog Post

Building a Powerful Network of Talent at American Tower

Linder explained. “Our CEO and the head of Human Resources said that we need to think about talent in a different way to infuse bright capable people who can come in, roll up their sleeves, and jump into management positions to help us... View Details
Keywords: Technology; Telecommunications
  • Web

SPACE: Space, Public and Commercial Economics - Course Catalog

this course coined this phrase to capture an important truth: space is so intertwined in our everyday technologies, and our capabilities in space are expanding so rapidly, that every industry, every function, and every geography will... View Details
  • 26 Feb 2021
  • News

Latinx on Boards; High-Tech Reforestation

Management Leadership for Tomorrow, says the initiative touches on all aspects of the mission of the HBSLAA, by “empowering capable alumni to serve in this valuable capacity, connecting recent and more experienced alumni to each other and... View Details
Keywords: Margie Kelley
  • 01 Oct 2001
  • News

Q&A: Orin Smith

the stores more comfortable by increasing their size and adding soft chairs, even fireplaces. Approximately five hundred of our stores are set up to provide wireless access to the Internet; later this year, we'll expand this capability to... View Details
Keywords: Hanna, Julia; Hospitality; Food and Beverage Stores; Retail Trade
  • 01 Apr 2002
  • News

Q&A - Mark Fields

loyalty, dedication to continuous improvement, high levels of education, technical capability — are evident. What has to happen is the government must implement economic reforms. I believe it will happen. But the question is when. — Garry... View Details
Keywords: auto; Mazda; Ford; Mark Fields; Machinery Manufacturing; Manufacturing
  • 22 Apr 2002
  • Lessons from the Classroom

Entrepreneurship: It Can Be Taught

Almost all our students are capable of being entrepreneurs. Still, even if people have innate musical talent, you can't necessarily teach them to become Beethoven. But if they have that innate talent, then they probably would still... View Details
Keywords: by Staff
  • 16 Feb 2012
  • Op-Ed

Nitin Nohria: Why US Competitiveness Matters

that it is high time our government started addressing the long-term issues America faces. It was also clear, however, that business can take collective action without waiting for government. It can invest to create more-competitive local suppliers, schools and... View Details
Keywords: by Nitin Nohria
  • 05 Sep 2008
  • What Do You Think?

Is Case Method Instruction Due for an Overhaul?

who commented that the method is dependant on the quality of instructors and students alike. He pointed out the importance of the "quality and quantity of students involved in the discussion" as well as "a professor who is View Details
Keywords: by Jim Heskett; Education
  • 09 Aug 2006
  • Research & Ideas

Career Advancement Without Experience

A worker seeks fulfillment in a new job involving expanded skills and responsibilities. The dilemma: Without prior experience in the field, how can she prove her capability to a potential employer? The challenge is even more daunting for... View Details
Keywords: by Julia Hanna; Motion Pictures & Video; Technology
  • 01 Jun 2024
  • News

Decoding the Promise and Perils of Generative AI

opportunities, impact, and risks of GenAI. Several of these research efforts are highlighted below. Karim Lakhani Karim Lakhani Edward McFowland III Edward McFowland III How Will Generative AI Change Consulting? To test the capabilities... View Details
Keywords: April White
  • 01 Aug 2002
  • News

HBS Alumni Association Board of Directors: President's Report

are eager to benefit from more of the excellent educational experience they received in their initial time at HBS. Under the capable leadership of Eric Turner (MBA '82), the Committee on Recent Graduates Transitioning into Alumni worked... View Details
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

future existed. It seemed odd to Mustafa that finding a financial partner capable of providing tens, even hundreds of millions of dollars to reshape an industry was proving to be remarkably easy, while finding a single individual View Details
Keywords: Sean Silverthorne
  • 20 Dec 2016
  • First Look

December 20, 2016

Explicating the 'Dynamics' in the Dynamic Capabilities Framework By: Jones, Geoffrey, and R. Daniel Wadhwani Abstract—This working paper aims to deepen the scholarly dialogue between strategy and history. It does so by examining how... View Details
Keywords: Carmen Nobel
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