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- All HBS Web
(3,472)
- People (11)
- News (938)
- Research (1,383)
- Events (10)
- Multimedia (39)
- Faculty Publications (501)
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- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
recent working paper, Harvard Business School professor Amy Edmondson and Penn State professor James Detert explored the challenges employees face speaking up to internal authorities. Their research focused on behavior in large,... View Details
Keywords: by Sarah Jane Gilbert
- 20 Mar 2012
- First Look
First Look: March 20
aligning preferences via employee selection may provide a useful alternative. This study investigates this idea empirically using personnel and lending data from a financial services organization that implemented a highly decentralized View Details
Keywords: Sean Silverthorne
- 23 Feb 2004
- Research & Ideas
It’s Back to Business-Basics for Nonprofits
To transform lofty aspirations into quantifiable impact, nonprofits need to become more familiar with traditional business tools such as business plans, precise mission statements, and goal setting to... View Details
Keywords: by Manda Salls
- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
together” "By unpacking the costs, you have the opportunity to explain everything you did for the customer in putting that product or service together," says Bhavya Mohan, a Harvard Business School doctoral student in marketing. "When... View Details
- 24 May 2011
- First Look
First Look: May 24
time. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/711414-PDF-ENG Product Development at OPOWER Thomas Eisenmann and Rob GoHarvard Business School Case 811-075 OPOWER, a software startup that helps utilities View Details
Keywords: Sean Silverthorne
- 28 Jul 2014
- Research & Ideas
Eyes Shut: The Consequences of Not Noticing
Editor's note: Behavioral economist Max H. Bazerman decided to pursue the subject of noticing after realizing that he wasn't very good at it himself. "The truth is that I was truly terrible at noticing," says Bazerman, the Jesse Isidor Straus Professor of... View Details
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
Massachusetts General Hospital's efforts to restructure quality and safety to illustrate the value of beginning with a focus on organizational culture, using a systematic process of engaging clinical leadership, developing an... View Details
Keywords: Martha Lagace
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
organization. Is it possible that I have that sequence wrong? Or that it might be wrong to even think of it as a sequence of priorities? What if initial efforts instead concentrated on inclusion? What if we tried to engage the employees... View Details
Keywords: by James Heskett
- 30 Sep 2015
- Research & Ideas
Political Polarization: Why We All Just Can't Get Along
Incorrect beliefs are easier to overcome than an ingrained lack of trust. However, as the researchers later demonstrate, even that remedy may prove hard to achieve. Dylan Minor, a visiting assistant professor of business administration in... View Details
- 10 Oct 2018
- Research & Ideas
The Legacy of Boaty McBoatface: Beware of Customers Who Vote
public. Boaty blowback highlights the potential danger of giving consumers the power to vote, even though customer engagement is a primary goal of almost every social media strategy. The problem: Even though NERC never explicitly promised... View Details
- 23 Nov 2010
- First Look
First Look: November 23
Todd Rogers and Michael I. Norton Publication: Harvard Business Review 88, no. 11 (November 2010) Abstract This article presents a dual interview based on a research study we conducted. Our study found that an artful dodger of questions... View Details
Keywords: Sean Silverthorne
- 17 Dec 2013
- First Look
First Look: December 17
for core innovative activities, frequently through platform-based businesses and ecosystems and by incorporating user innovation. We then examine how this ease of external engagement impacts the organization... View Details
Keywords: Carmen Nobel
- 21 May 2007
- Research & Ideas
Fixing the Marketing-CEO Disconnect
of each segment is changing, and how the company's products and services address the needs of each segment. The product was developed by Gail McGovern, a professor of management practice, and John Quelch, the Senior Associate Dean and Lincoln Filene Professor of View Details
Keywords: by Sean Silverthorne
- 27 Jul 2015
- Research & Ideas
The ‘Promotion’ That Makes You Feel Bad
the strategy shifted, and they happened to be on the favored side of that strategy” Harvard Business School Associate Professor Tsedal Neeley and her research colleagues call this "unearned status gain," which can cause problems for those... View Details
Keywords: by Roberta Holland
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
When business executives create innovative products or services, they often look to impress their customers by delivering an experience more meaningful, more delightful, than possibly expected. A true "wow!" moment. And Harvard View Details
- 03 Jan 2007
- First Look
First Look: January 3, 2007
pitch and better understand several key marketing principles. Leads to an engaging and thought-provoking discussion. Purchase this exercise: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=507045 Selling Biovail Short... View Details
Keywords: Sean Silverthorne
- 15 May 2012
- First Look
First Look: May 15
company whose management engaged in a massive accounting fraud. ChuoAoyama was PwC's Japanese affiliate and one of Japan's largest audit firms. In May 2006, the Japanese Financial Services Agency (FSA) suspended ChuoAoyama for two months... View Details
Keywords: Carmen Nobel
- 12 Nov 2015
- Research & Ideas
Can Consumers be Trusted with Their Own Health Care?
presentation given at the fifth U.S.-China Health Summit at Harvard Medical School in September by John A. Quelch, the Charles Edward Wilson Professor of Business Administration at Harvard Business School... View Details
- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
searching, reasoning, and learning. In health care, AI assists doctors in diagnosing diseases, prescribing optimal treatment plans, and enhancing patient engagement with personalized approaches. Additionally, AI can handle administrative... View Details
- 10 May 2011
- First Look
First Look: May 10
business initiatives, we find that firms engage in a dynamic process of managing contradictory boundary activities. Boundaries between differentiated units are reinforced to enable exploitation and... View Details
Keywords: Sean Silverthorne