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  • 05 Dec 2017
  • Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

interviews is a tiny step in that direction. "I think that in addition to the commonalities, the project sheds light on how business cultures differ in Latin America" Silverthorne: What were some... View Details
Keywords: by Sean Silverthorne
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

not only experience project-level success with the implementation of new work practices, but also organizational-level success as indicated by overall measures of performance. We tested our hypothesis in... View Details
Keywords: Martha Lagace
  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

problem—and everyone wants to talk about it and share experiences and solutions. Bringing together a diverse group of professionals creates a powerful learning environment... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

within their company, and it helps them to solidify buy-in among employees for new strategic initiatives. In short, it allows them to build trust through talk. Interactivity: Talk is a two-way affair—an... View Details
Keywords: Re: Boris Groysberg
  • 15 Jul 2002
  • Research & Ideas

Going Green Makes Good Business Sense

change, it could build a stronger and better culture for the future within its own organization. "Young people are increasingly worried about these problems" View Details
Keywords: by Martha Lagace
  • 03 Dec 2007
  • Research & Ideas

Authenticity over Exaggeration: The New Rule in Advertising

a market in service, reputation, and reliability develops. Social exchanges. People build identities in virtual communities like Korea's Cyworld (90 percent of Koreans in their... View Details
Keywords: by Julia Hanna; Publishing; Advertising
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

The new book Retail Revolution: Will Your Brick-and-Mortar Store Survive? lays out the thesis that traditional store-front retailing is at an inflection point, under tremendous pressure from ecommerce and the changing wants and needs of... View Details
Keywords: by Sean Silverthorne; Retail
  • 14 Sep 2017
  • Op-Ed

Op-Ed: Google Engineer Deserved to be Fired by the CEO

correctness, free speech, or affirmative action. It is relating to people as authentic human beings, not as representatives of a group or class. Great harm is done when groups View Details
Keywords: by Bill George
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

colleagues on the Harvard Business School faculty, legendary teacher and thinker Tony Athos. In an organization with a culture of long hours and FILO (first in last out) norms... View Details
Keywords: by James Heskett; Financial Services
  • 13 May 2002
  • Book

Bringing the Master Passions to Work

  If passions are the masters of reason—as David Hume (1960) believed—then they have done a remarkable job at getting us to believe in their benign nature—their outright subservience to reason. Deception and... View Details
Keywords: by Mihnea C. Moldoveanu & Nitin Nohria
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

the culture into coherence with a strategy focused on driving performance is a tough but necessary challenge, and must be supported by changes in the structures and systems... View Details
Keywords: by Mallory Stark; Education
  • 19 May 2016
  • Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

Research Symposium, an annual event that allows HBS faculty members to highlight a variety of research findings to an audience of doctoral students, staff members, and other... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

languages in many countries. We've been building that infrastructure ever since. Since we started, we've added a lot of technology to the marketplace over time and utilized the... View Details
Keywords: by Staff; Web Services; Technology
  • 03 Nov 2011
  • What Do You Think?

The Ultimate Question in Management

Read More: Stephen M. R. Covey with Rebecca R. Merrill, The Speed of Trust: The One Thing That Changes Everything (New York: Free Press, 2006). Fred Reichheld and Rob Markey, The Ultimate Question 2.0 (Revised and Expanded Edition): How... View Details
Keywords: by James Heskett
  • 12 Oct 1999
  • Research & Ideas

Value Judgments: Business Ethics Across Borders

responsive to the central planner," Paine notes. In addition, the chief executive found himself torn between, on the one hand, a deep-seated cultural code of ethics... View Details
Keywords: by Judith A. Ross
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

in our sample had developed a strong, locally oriented culture. Examples include Cummins and Herman Miller. Their respective cultures were rooted in the values of the small... View Details
Keywords: by Martha Lagace
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

of conflict. They recognize the potential for escalation in zero-sum thinking, mutual perceptions of vulnerability, a history of distrust or... View Details
Keywords: by Michael Watkins
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

not have suggested he was slated to make millions on the basis of building a special kind of beauty products company. From View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

that there are a lot of heroic people in service organizations who feel compelled to be the best at everything. That's particularly evident in mission-driven and health care... View Details
Keywords: by Deborah Blagg; Service
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