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(3,893)
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- 17 Nov 2009
- First Look
First Look: Nov. 17
similar to that of strategy. We present a conceptual framework to separate and relate business model and strategy. Business model, we argue, is a reflection of the firm's realized strategy. We find that in simple competitive situations... View Details
Keywords: Martha Lagace
- 02 Jan 2018
- Op-Ed
'Dear Working Knowledge'--Our Favorite Reader Comments of the Year
Credit: iStockPhoto Who are the editors of HBS Working Knowledge most thankful for as the new year begins? It’s the readers who take time to contribute comments to our stories, more than 1,000 in 2017. Since our readership extends to more than 220 countries, reader... View Details
Keywords: by Sean Silverthorne
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
practices by debt collectors and has recently taken high-profile enforcement actions against several firms.) Second, in the mind of consumers, Turkasset’s kinder and gentler approach reflects back on the banks that originally held the... View Details
- 06 Apr 2016
- What Do You Think?
As Tim Cook, How Would You Tackle Apple's Next Challenge?
perhaps reflecting the company’s reputation for not rewarding those who find flaws in the company’s technology. Tim Cook, Apple’s CEO, probably has several concerns to deal with, and perhaps we can help him think through the options.... View Details
- 17 Oct 2024
- Research & Ideas
The Reputation Risks of Sharing Fake News
not just to share anything that would benefit your political party if it were true.” The findings provide a key lesson for companies that advertise and share content on social media to gain a following: Sharing high-quality, accurate information is likely to View Details
Keywords: by Avery Forman
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
business continuity plan documentation, including contracts with vendors and insurers, to reflect evolving risk exposure and infrastructure needs. Technology: Similar to how you would test your tech systems, review your agreements under... View Details
Keywords: by Hise Gibson and Anita Lynch
- 06 Sep 2004
- What Do You Think?
How Do We Prepare for a World Without Cheap Oil?
international conservation and pool funds for the development of alternative energies. Others largely see opportunity in what is happening. Remco de Ket's question reflects this view: "Perhaps running out of oil isn't such a bad... View Details
Keywords: by James Heskett
- 06 Sep 2017
- What Do You Think?
Summing Up: What Are the Limits of CEO Activism?
nuanced. This reflected what DDB identified as “a huge new challenge for CEO’s” and a complicated one, according to Rob Jones. But only three respondents addressed the question of limits on the practice. More about that below. Ernie... View Details
Keywords: by James Heskett
- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
and sometimes unique opportunities reflecting their passions. The result was increased brand differentiation and deeper collaborative ties between Mastercard and its bank and merchant partners. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 14 Apr 2015
- First Look
First Look: April 14
place-based solutions. The above shift and debate reflects the troubles encountered in the original urban renewal efforts, and the desire today to provide affordable housing that is close to jobs and transportation, mixed-income, and... View Details
Keywords: Sean Silverthorne
- 29 Jul 2008
- First Look
First Look: July 29, 2008
Burgess, Director of the Surgical Intensive Care Unit (SICU) at Meldon Hospital, encountered workarounds by two physicians attempting to transfer their patients to the SICU because the other ICUs were full. Reflecting on the wasted effort... View Details
Keywords: Martha Lagace
- 02 Sep 2002
- Research & Ideas
The Role of Government When All Else Fails
certainly shown increasing interest in identifying ways to protect the small investor. In my view, this reflects an intriguing mix of Phase I and Phase III motivations—that is, an emphasis both on boosting investor confidence (Phase I)... View Details
Keywords: by Laura Linard
- 12 Nov 2001
- Research & Ideas
Facing the New World Order
to reform, which reflects where the country is in its competitive development. Another point I would end on, and this is something I know Jeffrey Sachs cares deeply about, is the need for the advanced economies to really get serious about... View Details
Keywords: by Staff
- 16 Sep 2008
- First Look
First Look: September 16, 2008
presentation of special items within the financial statements reflects the firm's underlying economic performance or opportunism. We examine the presentation of recognized special items either as a separate line item on the income... View Details
- 06 Dec 2004
- What Do You Think?
Why Do Managers Fail to Act on Their Predictions?
major factor in neglecting distant possibilities, because addressing such surprises inevitably involves a costly, multi-pronged solution strategy." Carole Muller advances a more formal hypothesis: "Could it be that the bias towards... View Details
Keywords: by James Heskett
- 30 Mar 2010
- First Look
First Look: March 30
the two tendencies can be explained as a product of a contingent recency effect: although the estimations reflect negative recency, choice behavior reflects positive recency. A similar pattern is observed in... View Details
Keywords: Sean Silverthorne
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
performance? What are principled choices its leaders must make if they are serious about building such a firm? What are the means for changing an average company into a HCHP company? What are the key design features of such a firm? In our email Q&A, Beer View Details
Keywords: by Martha Lagace
- 15 Jan 2008
- First Look
First Look: January 15, 2008
neo-classical economics view that behavior is driven by—and reflective of—hedonic utility is challenged by psychologists' demonstrations of cases in which actions do not merely reveal preferences but rather create them. In this view,... View Details
Keywords: Martha Lagace
- 13 Sep 2016
- First Look
September 13, 2016
then describe their rituals; in both conditions, being with family and enacting a ritual was associated with the greatest enjoyment, suggesting that it is having enacted rituals—and not merely reflecting on them—that enhances enjoyment.... View Details
- 03 Aug 2016
- What Do You Think?
How Can We Hold the “Leadership Industry” Accountable?
and well-being of others.” He thinks these virtues are not often reflected in what actually happens in real organizational life. Instead, the leaders he sees commonly exhibit immodest, inauthentic, dishonest, untrustworthy, and... View Details