human resources - Publications - Faculty & Research

Narayana Murthy, the co-founder of the India-based software company Infosys, discusses how he attracted talent to his start-up by pioneering the concept of employee stock options, and providing excellent career... View Details

20 Nov 2019
Video

Shinta Widjaja Kamdani

Shinta Kamdani, owner of Indonesian-based consumer products and energy company Sintesa Group, describes the changes she made to the organizational structure and culture of the company when she took over leadership from her father. View Details

September 2018
Case

Kevin Ryan Inc.

By: Shikhar Ghosh and Greg Marsh

The case focuses on the hiring process for a CEO. Kevin Ryan had a solid trajectory as a serial entrepreneur of well-known ventures like Gilt Group, DoubleClick, Business Insider, among others. Ryan tended to involve himself in all aspects of his ventures: ideation,... View Details

Keywords: Hiring; Team Building; Interviews; CEO; Human Resources; Selection and Staffing; Entrepreneurship; Business Startups; United States; North America

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January–February 2014
Article

Can a Strong Culture Be Too Strong?

By: David A. Garvin

The article presents a case study of a business enterprise with high employee turnover that is considering adopting a personnel management innovation, referred to as People Support, involving a group of managers whose role is to listen to and help resolve employees'... View Details

Keywords: Employee Relationship Management; Retention; Organizational Culture

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October 1993 (Revised December 1998)
Supplement

Erik Peterson (D)

By: John J. Gabarro

Implicitly raises the question of what Peterson should do to extricate himself from his difficulties. Should he consider resignation, go directly to the company's president to seek relief, or clarify the situation within the company? A redisguised version of an earlier... View Details

Keywords: Employee Relationship Management; Resignation and Termination; Leadership

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December 2021
Article

Employee Responses to Compensation Changes: Evidence from a Sales Firm

By: Jason Sandvik, Richard Saouma, Nathan Seegert and Christopher Stanton

What are the long-term consequences of compensation changes? Using data from an inbound sales call center, we study employee responses to a compensation change that ultimately reduced take-home pay by 7% for the average affected worker. The change caused a significant... View Details

Keywords: Employees; Wages; Compensation and Benefits; Change; Performance; Resignation and Termination; Retention; Analysis

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19 Mar 2006
Research & Ideas

Do I Dare Say Something?

therefore a tendency toward silence—is over-determined by both the general nature of humans and the specific realities of the modern economy. Even from an evolutionary point of view, it seems we're all hard-wired to overestimate rather... View Details

Keywords: by Sarah Jane Gilbert

June 1987
Supplement

Au Bon Pain: Interviews with Ron Shaich and Len Schlesinger, Video

By: W. Earl Sasser, Christopher Hart and Lucy N. Lytle

To be used with Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program. View Details

Keywords: Employee Relationship Management; Human Resources; Management Systems; Selection and Staffing; Programs; Partners and Partnerships; Food and Beverage Industry

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27 Nov 2013
Working Paper Summaries

Skilled Immigration and the Employment Structures of US Firms

Keywords: by Sari Pekkala Kerr, William R. Kerr & William F. Lincoln

07 Jan 2015
What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

Summing Up What Isn't Off Limits When it Comes to Transparency? The discussion of this month's column on corporate transparency to employees made it clear that we have reached a point at which disclosure of pay information in organizations is no longer much of an... View Details

Keywords: by James Heskett

May 2007
Article

Why Employees Are Afraid to Speak Up

By: J. R. Detert and A. C. Edmondson

Keywords: Employees

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1999
Tool

Retaining Valued Employees: A Module in the Harvard Business School Press ManageMentor Program

By: James Waldroop and Timothy Butler

Keywords: Retention

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