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  • All HBS Web  (1,523)
    • News  (232)
    • Research  (1,182)
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Show Results For

  • All HBS Web  (1,523)
    • News  (232)
    • Research  (1,182)
    • Events  (2)
    • Multimedia  (6)
  • Faculty Publications  (447)
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  • 12 Oct 2006
  • First Look

First Look: October 12, 2006

in late 2005. He thought the evaluation program was critical for permeating the vision and values throughout the bank and was eager to roll out the program to a larger number of employees next year. Pedersen wondered how he should improve... View Details
Keywords: Sean Silverthorne
  • 29 May 2006
  • What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

manufacturing. . . . To that extent service sector workers are persuaded, by their own concern for self-respect and appreciation, to perform optimally." Several trends are clear. As economies develop, they generate proportionately... View Details
Keywords: by James Heskett; Service
  • 01 Apr 1996
  • News

Stasis and Turmoil: HBS Research for the Real World

"That is a big mistake." Predictability allows everyone to know what the rules are, establishing an atmosphere of trust so that people can work together productively in an organization, Stevenson argues. Companies can provide more stable environments by, among other... View Details
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

  • 17 Jul 2000
  • What Do You Think?

Where Is the Microsoft Board?

interests of shareholders alone or, those of all stakeholders, including employees and customers? Moris Simson (HBS ISMP 91) Mitel Corporation Those taking issue with these premises generally saw the company's leadership with the support... View Details
Keywords: by James Heskett
  • 02 Jan 2007
  • Research & Ideas

Most Popular Articles of 2006

perceived "seller's market," says Jim Heskett. As we select and train future leaders for all levels of our organizations, how much effort do we really spend assessing executive intelligence as opposed to personality and style? What's to Be Done About View Details
Keywords: by Sean Silverthorne
  • Web

Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them - Recruiting

not limited to venture capital but also expand to goods and service-based businesses. Addressing Unconscious Bias in Recruiting There are excellent resources to help train your managers and employees to confront unconscious bias, and we... View Details
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

implementations, which reduced merchandise handling; labor scheduling systems coupled with a greater use of part-time labor sector-wide, which aligned employee levels closely with customer visits and left little spare capacity; and... View Details
Keywords: Re: Rajiv Lal; Retail
  • 04 Aug 2009
  • First Look

First Look: August 4

allocation within an economy. The theory predicts that GAAP's principal focus, as shaped by the demand for and supply of financial information, is on the use of the income statement and balance sheet for performance measurement and... View Details
Keywords: Martha Lagace
  • 01 Dec 2016
  • News

How DC is Taxing the Country

performance has been waning since at least the late 1990s. In Problems Unsolved and a Nation Divided, Professors Michael Porter, Jan Rivkin—cochairs of the School’s US Competitiveness Project—and Mihir Desai, with program director Manjari... View Details
Keywords: Francis Storrs
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54490 May–June 2018 Harvard Business Review Structure That's Not Stifling: How to Give Your People Essential Direction—Without Shutting Them Down By: Gulati, Ranjay Abstract—Most leaders view View Details
Keywords: Dina Gerdeman
  • 21 Jul 2008
  • Research & Ideas

Solving the Marketing Resources Allocation Puzzle

managers are being held to higher standards when it comes to justifying customer investments. We foresee the need for marketing professionals to develop even greater analytical skill as the field continues to evolve. This should be a very positive development because... View Details
Keywords: by Sean Silverthorne
  • 17 Aug 2010
  • First Look

First Look: August 17

commit to funding of any particular transaction. Download the paper: http://www.hbs.edu/research/pdf/10-106.pdf Leveraging Team Familiarity to Handle Uncertainty: A Resource-based View of Team Performance Authors:Heidi K. Gardner,... View Details
Keywords: Martha Lagace
  • 10 Mar 2021
  • News

Vision: A Unicorn Evolves

Wes Hather. The would-be founders then went looking for “a big problem” and a tech-based solution. GroupTalent was born in 2011 to address the challenges of employee recruitment with an online marketplace. But two years later, the company... View Details
Keywords: April White; entrepreneurship; technology; startups; leadership
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

inherently a platform for performing computations as dictated by their programs. I state and prove five propositions about platform systems, which stand in contrast to the propositions derived for step processes in Chapter 8. The... View Details
Keywords: Dina Gerdeman
  • 01 Apr 1998
  • News

New Releases

service, and knowledge management in examining the implications of this paradigm shift for managers, entrepreneurs, and policymakers. Cost & Effect by Robert S. Kaplan and Robin Cooper (Harvard Business School Press) Cost & Effect: Using Integrated Cost Systems to... View Details
  • 15 Jul 2014
  • First Look

First Look: July 15

performance to provide quantitative insight into the link between a firm's business model choices and its profit consequences. The method is applied to Walmart by building a qualitative representation of its business model and mapping... View Details
Keywords: Carmen Nobel
  • 02 Jul 2010
  • What Do You Think?

Is Profit as a “Direct Goal” Overrated?

people with the right attitude (one that fits with the organization's culture), and proper training and organization (often in teams). Financial targets are given no more or less emphasis than targets associated with employee and customer... View Details
Keywords: by Jim Heskett
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

source development. We use DSMs to analyze a sample of matched-pair products—products that perform the same function but that have been developed via these contrasting modes of organization. Our results reveal significant differences in... View Details
Keywords: Martha Lagace
  • 01 Jun 2009
  • News

Cynthia Carroll

several fatalities there. There were 28,000 employees at that mine; we brought people up from below ground and worked to retrain and refocus them. We lost millions of dollars while production was curtailed, but it was the right thing to... View Details
Keywords: Garry Emmons; Management; Mining
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