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  • All HBS Web  (6,918)
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  • November 2005
  • Case

Playgrounds and Performance: Results Management at KaBOOM! (A)

By: Herman B. Leonard, Marc J. Epstein and Laura Winig
KaBOOM!, a successful playground-building social enterprise funded through corporate partnerships, wants to develop a performance measurement system that will enable the organization to expand its impact substantially. The board of directors and management are trying... View Details
Keywords: Governing and Advisory Boards; Growth and Development Strategy; Social Enterprise; Performance Evaluation; Management Systems; Design; Construction Industry
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Leonard, Herman B., Marc J. Epstein, and Laura Winig. "Playgrounds and Performance: Results Management at KaBOOM! (A)." Harvard Business School Case 306-031, November 2005.
  • 15 Nov 2021
  • News

Research: Customers Will Reward Companies for Smaller Gender Pay Gaps

    Do Voters Demand Responsive Governments?

    Using rainfall, public relief, and election data from India, we examine how governments respond to adverse shocks and how voters react to these responses. The data show that voters punish the incumbent party for weather events beyond its control. However, fewer... View Details

    • 02 Sep 2020
    • News

    Inflation Is Higher Than the Numbers Say

    • 24 Oct 2017
    • News

    How the mom-and-pop can compete in a changed marketplace

    • February 2001
    • Case

    PlanetFeedback: The Voice of One ... The Power of Many (A)

    By: James L. Heskett
    The management of PlanetFeedback in proposes a merger with Intelliseek. Their goal is to create a comprehensive C2B and B2B business focused on the generation and analysis for business clients of consumer feedback data via the Internet, Planet Feedback's board of... View Details
    Keywords: Mergers and Acquisitions; Decisions; Information Management; Analytics and Data Science; Business Strategy; Internet and the Web; Information Technology Industry
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    Heskett, James L. "PlanetFeedback: The Voice of One ... The Power of Many (A)." Harvard Business School Case 901-051, February 2001.

      Importance of Being Causal

      Causal inference is the study of how actions, interventions, or treatments affect outcomes of interest. The methods that have received the lion’s share of attention in the data science literature for establishing causation are variations of randomized... View Details

        Nailing Prediction: Experimental Evidence on the Value of Tools in Predictive Model Development

        Predictive model development is understudied despite its importance to modern businesses. Although prior discussions highlight advances in methods (along the dimensions of data, computing power, and algorithms) as the primary driver of model quality, the value of... View Details
        • 2016
        • Chapter

        User-Generated Content and Social Media

        By: Michael Luca
        This paper documents what economists have learned about user-generated content (UGC) and social media. A growing body of evidence suggests that UGC on platforms ranging from Yelp to Facebook has a large causal impact on economic and social outcomes ranging from... View Details
        Keywords: User-generated Content; Crowdsourcing; Design Economics; Internet and the Web; Marketing; Economics; Media; Social Media
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        Luca, Michael. "User-Generated Content and Social Media." Chap. 12 in Handbook of Media Economics. Vol. 1B, edited by Simon Anderson, Joel Waldfogel, and David Strömberg. North-Holland Publishing Company, 2016.
        • 2023
        • Report

        The 2023 India Cluster Panorama

        By: Christian Ketels, Amit Kapoor, Bibek Debroy and Subhanshi Negi
        The India Cluster Panorama 2023 provides unique new insights into the cluster structure of the Indian economy. It leverages powerful data from the Periodic Labour Force Survey (PLFS), which has comprehensive coverage of the Indian labour force and granular data... View Details
        Keywords: Clusters; Industry Clusters; Economic Growth; India
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        Ketels, Christian, Amit Kapoor, Bibek Debroy, and Subhanshi Negi. "The 2023 India Cluster Panorama." Report, Institute for Competitiveness, India, August 2023.
        • June 2013 (Revised November 2013)
        • Case

        Bluefin Labs: The Acquisition by Twitter

        By: John Deighton and Leora Kornfeld
        What is the value of Bluefin Labs's social listening data to Twitter? Acquired by Twitter in 2013, Bluefin had built a system that gathered millions of online comments in an effort to develop new metrics for TV programs and brand advertising. With data from Twitter... View Details
        Keywords: Measurement and Metrics; Data and Data Sets; Internet; Software; Communication Technology; Advertising; Social and Collaborative Networks; Acquisition; Television Entertainment; Advertising Industry; Media and Broadcasting Industry; United States
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        Deighton, John, and Leora Kornfeld. "Bluefin Labs: The Acquisition by Twitter." Harvard Business School Case 513-091, June 2013. (Revised November 2013.) (request a courtesy copy.)
        • 01 Jun 2020
        • Working Paper Summaries

        Rebates in the Pharmaceutical Industry: Evidence from Medicines Sold in Retail Pharmacies in the U.S.

        Keywords: by Pragya Kakani, Michael Chernew, and Amitabh Chandra; Health; Pharmaceutical
        • 04 May 2017
        • News

        Neurodiversity as a Competitive Advantage

          Michael Norton: How to Buy Happiness

          At TEDxCambridge, Michael Norton shares fascinating research on how money can, indeed buy happiness—when you don't spend it on yourself. Listen for surprising data on the many ways pro-social spending can benefit you, your work, and (of course) other people.

           View Details
          • 2024
          • Article

          Learning Under Random Distributional Shifts

          By: Kirk Bansak, Elisabeth Paulson and Dominik Rothenhäusler
          Algorithmic assignment of refugees and asylum seekers to locations within host countries has gained attention in recent years, with implementations in the U.S. and Switzerland. These approaches use data on past arrivals to generate machine learning models that can... View Details
          Keywords: AI and Machine Learning; Refugees; Employment
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          Bansak, Kirk, Elisabeth Paulson, and Dominik Rothenhäusler. "Learning Under Random Distributional Shifts." Proceedings of the International Conference on Artificial Intelligence and Statistics (AISTATS) 27th (2024).
          • 2010
          • Book

          Winning in Emerging Markets: A Road Map for Strategy and Execution

          By: Tarun Khanna, Krishna G. Palepu and Richard Bullock
          The best way to select emerging markets to exploit is to evaluate their size or growth potential, right? Not according to Krishna Palepu and Tarun Khanna. In 'Winning in Emerging Markets,' these leading scholars on the subject present a decidedly different framework... View Details
          Keywords: Developing Countries and Economies; Management Analysis, Tools, and Techniques; Emerging Markets; Organizations; Opportunities; Business Strategy
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          Khanna, Tarun, Krishna G. Palepu, and Richard Bullock. Winning in Emerging Markets: A Road Map for Strategy and Execution. Boston: Harvard Business Press, 2010.
          • June 1981 (Revised February 1983)
          • Case

          West Point: The Cheating Incident (A)

          By: Leonard A. Schlesinger
          Presents a review of published data on the 1976 cheating scandal at West Point. Written from the perspective of the Academy Superintendent, it raises issues of ethics, organizational change and action planning in the face of conflicting stakeholder interests. View Details
          Keywords: Organizational Change and Adaptation; Higher Education; Ethics; Government Administration; Conflict and Resolution; Planning; Public Administration Industry; Education Industry
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          Schlesinger, Leonard A. "West Point: The Cheating Incident (A)." Harvard Business School Case 481-117, June 1981. (Revised February 1983.)
          • Career Coach

          Christine Van Dae

          Christine is the Associate Director, Market Intelligence in the HBS Career & Professional Development (CPD) Office. In her role, Christine oversees the collection and reporting of employment data for students and alumni. She has been... View Details
          • July 2020
          • Case

          Amanda and Kristen: Mented Cosmetics

          By: Steven Rogers, Jeffrey J. Bussgang and Alterrell Mills
          The co-founders (Black HBS alumnae) of an e-commerce beauty startup explore the unmet needs within the beauty industry. This case study examines the entrepreneurial opportunities that come from identifying an underserved market, specifically within the Black community... View Details
          Keywords: Brands and Branding; Competition; Customers; Disruption; Disruptive Innovation; Distribution Channels; Entrepreneurship; Finance; Macroeconomics; Marketing; Marketing Channels; Marketing Communications; Marketing Strategy; Mission and Purpose; Organizational Culture; Product Design; Product Development; Product Positioning; Sales; Social Issues; Social Marketing; Business Startups; Strategic Planning; Strategy; Supply Chain Management; Venture Capital; Beauty and Cosmetics Industry; Advertising Industry; Public Relations Industry; Chemical Industry; Manufacturing Industry; Retail Industry; North and Central America; United States; New York (city, NY); New York (state, US)
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          Rogers, Steven, Jeffrey J. Bussgang, and Alterrell Mills. "Amanda and Kristen: Mented Cosmetics." Harvard Business School Case 321-002, July 2020.
          • July 2009
          • Supplement

          Who Killed Bhavani Manjula?--A Story of Microfinance in Andhra Pradesh (B)

          By: V. Kasturi Rangan and Katharine Lee
          The (B) case updates the readers on the outcome of the situation described in the (A) case. It provides data on the growth of microfinance in the region. It introduces the possibility of tighter regulation on the industry through the passage of a "microfinance" bill. View Details
          Keywords: Governing Rules, Regulations, and Reforms; Industry Growth; Microfinance; Government Legislation; Financial Services Industry; Andhra Pradesh
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          Rangan, V. Kasturi, and Katharine Lee. "Who Killed Bhavani Manjula?--A Story of Microfinance in Andhra Pradesh (B)." Harvard Business School Supplement 510-027, July 2009.
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