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  • All HBS Web  (6,229)
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  • January 1992
  • Case

Johnson & Johnson: Hospital Services

The main issue has to do with the lack of fit or incompatibility between the early environmental requirements for strategy and the cultural constraints on the organization. Describes the internal resistance to the proposed changes and top management's efforts to... View Details
Keywords: Organizational Structure; Organizational Culture; Management Systems; Environmental Sustainability; Conflict and Resolution
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Pearson, Andrall E. "Johnson & Johnson: Hospital Services." Harvard Business School Case 392-050, January 1992.
  • February 2019 (Revised May 2019)
  • Case

Hot Chicken Takeover

By: William R. Kerr, Manjari Raman and Olivia Hull
By December 2018, entrepreneur Joe DeLoss’s fried chicken company, Hot Chicken Takeover, has opened three restaurants in Columbus, Ohio, using an unconventional employment model that helps people with criminal records get back on their feet. DeLoss is proud of the... View Details
Keywords: Fair Chance Employment; Fair Chance Hiring; Open Hiring; Inclusive Hiring; Criminal Record; Homelessness; Therapeutic Employment; Corporate Culture; Managing The Future Of Work; Food; Entrepreneurship; Social Entrepreneurship; Values and Beliefs; Fairness; Human Resources; Compensation and Benefits; Recruitment; Employees; Retention; Selection and Staffing; Innovation Strategy; Job Offer; Job Interviews; Human Capital; Leadership; Growth Management; Corporate Social Responsibility and Impact; Mission and Purpose; Social Enterprise; Social Issues; Poverty; Welfare; Food and Beverage Industry; Ohio; United States
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Kerr, William R., Manjari Raman, and Olivia Hull. "Hot Chicken Takeover." Harvard Business School Case 819-078, February 2019. (Revised May 2019.)
  • June 2014
  • Case

Starbucks Coffee Company: Transformation and Renewal

By: Nancy F. Koehn, Kelly McNamara, Nora N. Khan and Elizabeth Legris

Starbucks Coffee Company: Transformation and Renewal analyzes the turnaround and reconstruction of Starbucks Coffee Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how... View Details

Keywords: Howard Schultz; Starbucks; Transformation; Turnaround; Change; Decision Making; Entrepreneurship; Growth and Development; Leadership; Organizations; Problems and Challenges; Risk and Uncertainty; Strategy; Value; Consumer Products Industry; Food and Beverage Industry; Retail Industry; North and Central America; Europe; Asia; South America; Middle East; Latin America
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Koehn, Nancy F., Kelly McNamara, Nora N. Khan, and Elizabeth Legris. "Starbucks Coffee Company: Transformation and Renewal." Harvard Business School Case 314-068, June 2014.
  • May 1998 (Revised January 1999)
  • Case

Japan: "Free, Fair, and Global?"

By: Richard H.K. Vietor and Stephen E. Lynagh
In April 1998, Prime Minister Hashimoto faced serious problems, both with his program of six systemic reforms and with his fiscal policy. Japan had been in effective recession for six years, unable to retain the miracle-growth achieved in earlier decades. Hashimoto has... View Details
Keywords: Sovereign Finance; Development Economics; Social Issues; Policy; Economy; Government Administration; Financial Crisis; Japan
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Vietor, Richard H.K., and Stephen E. Lynagh. Japan: "Free, Fair, and Global?". Harvard Business School Case 798-083, May 1998. (Revised January 1999.)

    Ray Kluender

    Ray Kluender is an associate professor in the Entrepreneurial Management Unit and the Berol Corporation Fellow at Harvard Business School, a faculty research fellow at the National Bureau of Economic Research (NBER), an invited researcher at the Abdul Latif Jameel... View Details

    • News

    Time, Not Money, Buys You Happiness. Here’s How to Get More of It.

    • 08 Jun 2010
    • First Look

    First Look: June 8

    Epstein, and Kristi Yuthas Publication:In Scaling Social Impact: New Thinking, edited by Paul Bloom and Edward Skloot. Palgrave Macmillan, forthcoming An abstract is unavailable at this time. Order this Book:... View Details
    Keywords: Martha Lagace

      Nien-he Hsieh

      Nien-hê Hsieh is the Kim B. Clark Professor of Business Administration in the General Management Unit at Harvard Business School. His research and teaching aims at helping business leaders and organizations determine and deliver on their responsibilities. He... View Details

        Ashley V. Whillans

        Ashley Whillans is the Volpert Family Associate Professor of Business Administration at the Harvard Business School, where she teaches the Motivation and Incentives course to MBA students. Professor Whillans earned her PhD in Social Psychology from the University of... View Details

        • Video

        Alan Tabourian

        Alan Tabourian, Chairman of Interbrand S.A.L., shares his views on the responsibility of business to society. View Details
        • June 2023
        • Supplement

        Clash of Two Giants Simulation Exercise

        By: Feng Zhu and Marco Iansiti
        Many markets are organized around platforms that connect consumers with complementary applications and services. These platforms are two-sided because both sides - consumers and those providing applications or services - need access to the same platform to interact. A... View Details
        Keywords: Customer Acquisition; Platform Strategy; Technology Platform; Digital Platforms; Competitive Strategy; Network Effects
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        Zhu, Feng, and Marco Iansiti. "Clash of Two Giants Simulation Exercise." Harvard Business School PowerPoint Supplement 623-717, June 2023.
        • 01 May 2012
        • First Look

        First Look: May 1

        Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events Authors: Jiao Luo, Stephan Meier, and Felix Oberholzer-Gee Abstract One of the benefits of Corporate Social View Details
        Keywords: Carmen Nobel
        • 01 Jul 2010
        • News

        A Message from the Dean

        • 10 Aug 2020
        • Blog Post

        HBS Summer Fellows Focus on Racial Equity and Justice

        The HBS Social Enterprise Initiative aims to educate, support, and inspire leaders to tackle society’s toughest challenges and make a difference in the world. We are committed to the fight for racial justice and to promoting diversity and... View Details
        • 2016
        • Teaching Note

        Advanced Leadership Pathways: Shelly London and Ethics Education

        By: Rosabeth Moss Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
        Teaching Note for Case 313-028. Following a successful career as a Senior Vice President, Vice President, and Chief Communications Officer at two large corporate companies, Shelly London became a Harvard Advanced Leadership Fellow. During her fellowship she set out to... View Details
        Keywords: Ethics; Education; Moral Sensibility; Behavior; Decision Making; Leadership; Innovation and Management; Change Management; Social Enterprise; Education Industry; Service Industry; North and Central America
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        Kanter, Rosabeth Moss, Tessa Natanay Hamilton, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: Shelly London and Ethics Education." Harvard Business Publishing Teaching Note, 2016. (Harvard Advanced Leadership Initiative.)
        • 26 May 2011
        • News

        Good companies need more than words

        • April 2007 (Revised March 2008)
        • Case

        Dr. Iqbal Survé at Sekunjalo Investment Group (A)

        By: Linda A. Hill and Emily Stecker
        Dr. Iqbal Surve, a self-described "medical doctor, philanthropist, and social entrepreneur," was born in 1963 and grew up in poverty, like virtually all non-white South Africans during apartheid. During the 1970s and 1980s, he served in leadership positions in the ANC,... View Details
        Keywords: Crime and Corruption; Social Entrepreneurship; Investment; Leadership; Corporate Social Responsibility and Impact; Partners and Partnerships; South Africa
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        Hill, Linda A., and Emily Stecker. "Dr. Iqbal Survé at Sekunjalo Investment Group (A)." Harvard Business School Case 407-019, April 2007. (Revised March 2008.)
        • 2017
        • Working Paper

        Business and Green Knowledge Production in Sweden 1960s–1980s

        By: Ann-Kristin Bergquist and Kristina Söderholm
        This working paper contributes to the burgeoning historical literature that has transformed our understanding about the relationship between big business and the environmental regulation. Previously, it was believed that corporate managers resisted the extra costs... View Details
        Keywords: Environmental Sustainability; Governing Rules, Regulations, and Reforms; Business and Government Relations; Research and Development; History; Sweden
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        Bergquist, Ann-Kristin, and Kristina Söderholm. "Business and Green Knowledge Production in Sweden 1960s–1980s." Harvard Business School Working Paper, No. 18-050, December 2017.
        • 16 May 2005
        • Research & Ideas

        Nonprofit Networking: The New Way to Grow

        Whether their mission is to protect wildlife, help disabled people, or offer financial services in developing countries, nonprofit organizations often believe they need to grow big before they can achieve significant social impact. HBS... View Details
        Keywords: by Martha Lagace
        • 04 Jan 2022
        • What Do You Think?

        Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

        (iStockphoto/tofumax) A corporate board’s most important decision is selecting the organization’s CEO. By the same token, one could argue that a board’s most distasteful decision concerns firing a CEO. Once directors agree to release the... View Details
        Keywords: by James Heskett
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